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Thank you for sharing your 8/10 rating! We appreciate you taking the time to provide feedback and are glad you had a positive stay overall. We’re always looking for ways to improve the guest experience, and we value your input. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better visit in the future!

Thank you so much for your kind review! We’re thrilled to hear you enjoyed the perfect location and great overall service. We truly appreciate you choosing to stay with us and hope to welcome you back again for another wonderful visit!

Thank you for your review! We’re glad you enjoyed the great location and found it easy to get to the beach and nearby dining. We appreciate your feedback regarding the condo and are happy it felt like a fair value for your stay. We’d love the opportunity to host you again in the future!

Thank you for your kind words! We're thrilled to hear that you thoroughly enjoyed your stay. If you have any suggestions for us or need assistance in the future, please don't hesitate to reach out. We look forward to hosting you again!

Thank you for sharing your feedback. We’re very sorry to hear that the condition of the property did not meet your expectations and, especially, to hear about your concern regarding bed bugs. We take reports like this very seriously and have had the unit and guest bedroom thoroughly inspected so any necessary treatment or maintenance were addressed promptly. We also appreciate you bringing the flooring concerns to our attention. Your feedback is important to us, and we’ll make sure these items are reviewed with the appropriate team. We apologize that your stay did not provide the experience we strive to offer our guests.

Thank you for your kind words! We’re glad you enjoyed the location, cleanliness, and value. We’d love to welcome you back anytime!

Thank you for your review! We’re glad to hear the house was just what you needed with a great location, pool, and comfy beds. We appreciate your understanding about the quirks and look forward to welcoming you back for another stay!

We are glad you all had a wonderful time. Thank you so much for taking the time to give us a good review. We appreciate you. Poole Team

Thank you for your wonderful review! We’re so happy to hear the condo was clean and spacious enough for your family to enjoy. Having a washer and dryer really does make a difference, doesn’t it? We look forward to hosting you again on your next visit!

Hello, Thank you for taking the time to let us know about your 5 star experience. We look forward to you staying with us again.

Thank you so much for the wonderful review. We appreciate it. We are glad you all had a great time. We look forward to your next booking. Poole Team

Thank you for taking the time to share your detailed feedback. We’re glad to hear you found the condo cozy and enjoyed the convenient location, short walk to the beach and pool, and the comfort of the A/C, washer and dryer, and extra refrigerator. We’re also sorry to hear about the concerns you experienced during your stay. We understand how the parking fee felt unexpected, and we appreciate your honesty about that. We also apologize for the issues you noted with the furniture condition, exterior doors and locks, and the living room TV. These items will be shared with the property owner and maintenance team for review and improvement. Additionally, we appreciate you pointing out the concern regarding pool gate access. Guest safety and security are very important, and we will ensure this is brought to the attention of the appropriate parties. Thank you again for your feedback. We’re very happy to hear that despite these issues, you still enjoyed your stay overall, and we hope to have the opportunity to welcome you back in the future.

Thank you for your review! We’re thrilled you enjoyed the location, the condo, and the beach toys for the family. We apologize for the lack of internet and TV and understand how that affected your evenings. We’re glad you were still able to enjoy the games and the stay overall, and we’d love to welcome you back again!

Thank you for your feedback. We’re glad to hear our property manager went above and beyond and that you had a good stay overall. We apologize for the internet and TV issues, as well as any concerns with the front door. We appreciate your input and will address these matters to improve future guest experiences. We’d love to welcome you back under better circumstances!

Thank you for taking the time to share your detailed feedback. We sincerely apologize that your arrival experience and overall stay did not meet expectations. We understand how frustrating it was to have a delayed check-in, especially when you were expecting access earlier, and we’re sorry for the inconvenience caused by the door, flooring, and other maintenance concerns you encountered. We appreciate you bringing the issues with the toilet seat, bathroom caulking, bedroom storage, closet areas, and overall condition of the unit to our attention. These details are important, and we will be sharing your feedback with our housekeeping and maintenance teams for review and follow-up. We’re glad you were able to enjoy some of the positive features, including the washer and dryer, extra refrigerator, and convenient beach access. Thank you again for your feedback, and we hope to have the opportunity to provide a much better experience in the future.

Thank you for taking the time to share your feedback. We are very sorry to hear about the serious concerns you experienced during your stay. We appreciate you bringing these issues to our attention, including the temperature upon arrival, door lock concerns, internet setup, flooring and structural concerns, cleanliness issues, and condition of the furnishings and bathrooms. We understand how concerning it would be to encounter these problems, especially those involving safety and security, and we apologize for the impact this had on your stay. Your feedback has been shared with the appropriate teams for review and follow-up. We take reports regarding maintenance, safety, and cleanliness seriously and appreciate the detailed information you provided. Thank you again for making us aware of these concerns. We’re sorry your experience did not reflect the comfortable and worry-free stay we strive to provide.

Thank you for taking the time to share your feedback. We're glad you enjoyed the location, but we apologize for the issues you encountered during your stay. We're glad our maintenance team was able to resolve the electronic lock issue, and we will certainly address the outlet and handrail concerns to ensure the comfort and safety of future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.

Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the maintenance concerns with the door, the living room floor, and the cleaning oversights. This is not the experience we aim to provide, and your comments have been shared with our maintenance and housekeeping teams to ensure these issues are addressed promptly. We truly appreciate you bringing this to our attention, and we hope to have the opportunity to provide a much smoother and more comfortable stay in the future.

Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the convenient location and proximity to the beach and local attractions. We sincerely apologize for the maintenance issues you encountered, including the flooring concerns, broken items, and the audio/video difficulties. We also understand how the noise from power washing and pool maintenance impacted your relaxation time, and we regret any inconvenience this caused during your stay. Your comments have been shared with our maintenance and management teams to address these problems promptly and ensure a smoother experience for future guests. We appreciate your honesty and hope you might consider giving us another chance to provide a better stay in the future.

Hello Maria, We see that you had a lot happen during your time with us. I have notified the housekeeping and maintenance manager about the cleanliness and other issues. We wish your experience had been better and that we would have been notified about these issues before your departure.

Thank you for taking the time to share your rating! We’re glad to hear you had a good stay overall and appreciate you choosing to stay with us. We’re always looking for ways to improve, so if there’s anything specific we could have done to make your experience a 10/10, we’d love to hear your feedback. We hope to have the opportunity to host you again and provide an even better stay next time!

Thank you for your feedback! We’re glad you enjoyed your stay and appreciate your rating. We’ll continue working to make every visit even better and hope to welcome you back soon!

Thank you so much for the 5-star review! We’re thrilled to hear you had a wonderful stay and look forward to welcoming you back for another great experience.