Avis vérifié
2/10 Horrible
John M.
22 avr. 2026
Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de lâannonce
âąDripping sprinkler head on side B between 2nd and 3rd floors was never addressedâąSide B elevator door opened even though the elevator was at ground level. Mandy sent tech to successfully repair. Even after side B elevator repair, operation was hit or miss so we did not use it. âąNeither pool filter were operating and water was very scummy on top keeping our guests from using them. Pool maintenance tech got filtration going but one poolâs heater never worked and prevented us from using that pool.âąNo beach towels. One set of towels per guest. No shampoo. No bath soap. No body lotion. No hair dryers. No dish strainers. Our guests had to purchase beach towels and hair dryers to share. âąBroken and missing range knobs.âąFilthy floors â see photoâąStandalone refrigerator on side B leaks.âąLeft side dishwasher on side B did not shut off and had to be unplugged as overheating and fire was a concern.âąDeadbolt on the door at the bottom of side A would not open from the inside. You had to have someone use the code from outside to open it. Major fire hazard.âąElevators that did not go to the top level. There are three bedrooms, including the primary suites, on this level and having to carry luggage up and down, along with frequent stair climbing was daunting. My wife is 80, I have a bum hip and my brother is awaiting a knee replacement. When amenities include elevator, it is assumed that is services all levels.âąAnd finally, bed bugs â See photo
John M.
Séjour de 5 nuits en avril 2026
