Très spacieux condo 2 chambres à West Keystone - Près de Mountain House base!

Thank you so much for taking the time to share your kind words! We're thrilled to hear you had a relaxing and enjoyable stay with us. We truly appreciate guests like you who help make Mountain View such a special place. We'd love to welcome you back anytime.

Thank you so much for the wonderful review! We're thrilled this was your favorite stay with us, and we're so glad the space worked perfectly for your family—including your little one. We appreciate you mentioning the pillows; we'll definitely look into upgrading those. We'd love to welcome you and your family back to Keystone soon.

Thank you for your kind words! We're delighted you felt at home. We look forward to hosting you again.

Thank you so much for taking the time to share your feedback! We're thrilled you enjoyed the stunning location and nearby trails—that's what draws so many guests to this special area. We truly appreciate you noting the positives, and we take your observations about the cabin's maintenance needs seriously. We'll be addressing the fireplace issue, window blinds, and cookware. We apologize for the hair in the master shower and will ensure our cleaning team is more thorough going forward. Your flexibility with dates made our day, too! We'd love to welcome your family back once we've completed these updates. Thank you for being such wonderful guests!

Thank you for your kind review! We're glad you enjoyed the views and amenities. We'll take your feedback into account regarding the decor. We hope to see you again soon!

Thank you for your feedback, we're glad to hear you found the space clean. While the furnishings and amenities reflect the original style of the property, we’re always evaluating updates to enhance guest comfort. As for the road noise, we understand it can be noticeable in some units due to the location, though it varies throughout the day. We truly appreciate your input, and it helps us continue improving our guests’ experience.

Thank you for your review and for sharing both the highlights and areas of concern from your stay. We're glad to hear you enjoyed the location, found the beds comfortable, and felt the unit was well equipped, those are all things we love about the property too. Regarding the air conditioning, we appreciate you pointing that out. It appears VRBO may be inaccurately displaying A/C as an amenity, though the listing itself does note that air conditioning is not available due to the mild, high alpine climate. Evening temperatures often dip into the high 40s and low 50s, so we recommend keeping windows open during the day to let in the fresh mountain air and maintain a comfortable indoor temperature. As for laundry, you're absolutely right, there is no washer/dryer inside the unit, but there is a coin-operated laundry facility available on-site for guest use. We truly appreciate your feedback and hope to welcome you back again for another relaxing mountain getaway.

We'd like to start by first apologizing for the mishaps you had with your check-in instructions as well as your check-in. We understand these after-hours emergencies can easily become a hassle. After reviewing the timeline of the calls, we felt we responded in a very timely manner to your request with urgency as the real-time immediacy of the call logs show. Because these unfortunate events happen, and we feel that the after-hours emergency was handled in a timely fashion we weren't willing to refund your requested amount, feeling that it was excessive. Again, we do apologize for the issues you had during your stay, and should you decide to give us another shot, we'd be more than happy to offer you a reasonable discount the issues you experienced