Luxury Pocono Retreat-Sleeps 18, Game Room, Near Tobyhanna Lake and Club Access!

Thank you so much for the lovely review! We’re truly happy you enjoyed your stay and had a great time with your family. We really appreciate you choosing our home and hope to have you back again in the future!

Thank you for your thoughtful feedback! We’re glad you found the home clean and well-equipped, and that you had a comfortable stay. We truly appreciate you choosing to stay with us and hope to welcome you again!

Thank you so much for the honest review! We’re really happy you and your pets had a great time and enjoyed the house. We appreciate you pointing out the cleaning and beds—we’ll definitely take care of those things. It was great having you, and we’d be happy to host you again anytime!

If anyone compares this review with our other guest reviews, it will be clear that these claims do not reflect the actual condition of our property. The guests stayed for their entire reservation and, after completing their stay, requested a full refund over a minor issue. VRBO reviewed the situation and did not require us to issue a refund. We always take guest concerns seriously and do our best to address legitimate issues during a stay. Unfortunately, when the refund request was not approved, the guests chose to leave this review. We believe future guests should consider the overall pattern of reviews rather than relying on claims that are inconsistent with the many experiences shared by our other guests.

We respectfully disagree with the guest’s characterization of the stay. The condition of the property after checkout reflected damage that was not present prior to arrival, and much of the communication afterward appeared focused on disputing responsibility rather than addressing the issue directly. We documented the damage thoroughly and followed the proper process. After review, VRBO supported our claim and approved compensation for the damages incurred.

Thank you for your kind words and for choosing to stay with us. We truly appreciate it and would be happy to host you again!

Thank you so much for your kind review! We’re so glad to hear you enjoyed your stay. It was a pleasure hosting you.

Thank you for your kind words! We're so glad you had a great time over the Thanksgiving weekend. It means a lot to us that you enjoyed your stay, and we’d love to welcome you back again in the future!

Thank you so much for the kind words! It was a pleasure hosting you and your guests. I'm so glad the space worked well for everyone. I hope you all had a wonderful time, and you're welcome back anytime. Thanks again for being such great guests!

Thank you so much for your kind review! We’re so glad to hear you enjoyed your stay. It was a pleasure hosting you, and we’d be happy to welcome you back anytime.

We do take cleanliness seriously however we would appreciate more specific details regarding exactly what was not clean during your stay. Without knowing which area or item fell short it is difficult for us to address your concern accurately. Thank you!

Thank you so much for the kind words! It was a pleasure hosting you, and we truly appreciate the recommendation. Looking forward to welcoming you back in the future!

Thank you very much for choosing to stay with us and for taking the time to leave a review. We truly appreciate your feedback. We are committed to consistently providing five-star service to all our guests. Thank you once again for being our guest. We look forward to welcoming you back in the future. Best regards Az Lux Home

Thank you for your kind words! 😊 I'm so glad to hear that the property was a perfect fit for your weekend with friends. It’s wonderful to know that everyone was comfortable and that the location worked well for your plans. We'd love to host you again for another memorable stay!

We encourage future guests to read our many positive reviews, which consistently reflect the quality of our home and our commitment to providing excellent hospitality. We're genuinely disappointed to read this review, as it does not reflect the experience of the vast majority of our guests. Throughout your stay, we made every effort to address your concerns promptly and offered assistance whenever issues were raised. Unfortunately, despite our best efforts and willingness to help, it seemed that every aspect of the property became a point of complaint. We take cleanliness and maintenance very seriously. If the home had been in the condition described upon your arrival, we would have immediately arranged for our team to address those concerns. We regularly inspect and maintain the property to ensure a comfortable stay for all our guests.

Thank you for your feedback! We're glad you had a nice overall experience and appreciate your honesty. There are no major differences from the photos—just some furniture rearrangement to improve the space. We take cleanliness very seriously and always strive to provide a spotless home for our guests. We’ll review this with our cleaning team to ensure everything meets the highest standards. We’d love to host you again and make your next stay even better!

This review is completely inconsistent with the actual condition of our home and the experience of the many guests we have hosted over the years. While minor maintenance issues can happen in any home, the claims made here are greatly exaggerated and do not reflect reality. Unfortunately, the property sustained significant damage during this stay, and we believe this review was written in response to being held accountable. Our long history of positive reviews speaks for itself, and we remain committed to providing a clean, safe, and welcoming home for every guest.

Thank you for your feedback, and we truly understand your disappointment. Sometimes, unexpected situations arise that are unfortunately out of our control. In this case, the previous guest caused significant damage to the originally booked home, making it unsafe and unready for your stay. To ensure your comfort wasn’t compromised, we quickly arranged for you to stay in one of our best and larger homes nearby. We did our very best to make your experience as smooth and enjoyable as possible, and we truly appreciate your understanding in this matter.

Thank you so much for your kind words! We are glad that you had a good time.

Thank you so much for your kind words. We would love to host you again!

Thanks so much! We would love to host you again some day.

Thank you for your feedback. We're glad your family enjoyed the spaciousness and layout for your holiday gathering. We want to respectfully clarify a few things. The driveway was cleared prior to your arrival, though light snow may have fallen overnight. The home's heating was fully functional and set to a comfortable temperature throughout your stay—we're surprised to hear it described as unusable, as we've never received this feedback before. The game room and basement spaces are always slightly cooler, which is normal for lower-level rooms, but certainly not to the extent described. Our furniture and game equipment are regularly maintained and were in good working order. We take pride in our home and wouldn't list it otherwise. We're sorry the stay didn't meet your expectations, but we do feel this review doesn't quite reflect the condition of the property. We wish you had contacted us during your stay so we could have addressed any real concerns. Glad your family still had a good time together.

Thank you so much for your kind words! We’re so happy to hear that you and your family had a great time and that the property was just what you needed. It was truly a pleasure hosting you. Wishing your mom a very happy 60th—what a beautiful milestone to celebrate! We’d love to welcome you back anytime.