2/10 Horrible
Louie P.
19 déc. 2025
Les points forts : Propreté, arrivée, emplacement
Les points faibles : Communication et exactitude de lâannonce
As someone who has stayed in over 50 short-term rentals without ever experiencing a serious issue, I am disappointed to say that our stay had two significant ones.1 - The listing advertised baby gates, which was a main reason we chose this home. Upon arrival, we were informed that the gates were only for the outside deck, not the two inside staircases. Any parent would reasonably prioritize indoor safetey. We spent our entire stay worrying while monitoring the stairs.2 - The property is in a semi-remote mountain area surrounded by woods. At 9PM on our final night, a car drove up the long private driveway, turned off its headlights, and a man began walking toward the house. We were terrified and prepared to call 911. After messaging the host, they eventually confirmed it was someone there to take out the trash. The bins are in a shed attached to the house, and the noise from the collection woke a few family members along with their baby who were downstairs. My wife was in tears from the scare before the host replied back.The host dismissed our concerns, stating this was "normal operation" and they are entitled to enter the property at any time. This activity should have been communicated in advance or handled during daylight hours. No sympathy was shown for our distress, and my request for a partial refund was denied. While the house is nice, the stress caused by the host's lack of effective communication and inaccurate listing details made for a very difficult trip.
Louie P.
Séjour de 4 nuits en décembre 2025
