Sows on Sixth : à quelques pas de la marina du lac Buckeye

Thanks so much for staying with us and the feedback! We’ve talked with the cleaner (who was relatively new) to ensure the fridge is being cleaned out between stays and scheduled our professional carpet cleaner to clean the couches and rug first thing.

We appreciate the feedback and are always looking to improve. We’ve done our best with the layout and the size of the home while accounting for a door and window that limit fridge placement. The hot tub breaker had been popped by a storm before your arrival and I was able to walk you through resetting it the first night (and offered the hot tub a few doors down that was vacant). The hot tub was ready to use the next morning, as it only takes 6-8 hours to reheat. We will certainly adjust the tension on the shower rod, and as I explained a few times over the phone, the door lock is not broken; however it is electronic and you do have to wait until the lock fully retracts before attempting to force the door open. We do keep a spare key at the house for emergencies and/or lock problems so guests can easily continue on their stay in the event of an issue with the lock- however cleaning verified after you departed the deadbolt is fully operational with no issues. Coming out of busy season it’s not uncommon for the house to be vacant several days between guests and the last time it was cleaned, we will start being more diligent on checking on the hot tub before check-in, especially after storms.

When the guest reached out about the smell we offered to come to the property/remedy, which was declined. We have not had any issues with mold/mildew; but we are on a lake and this stay was during summer and a heat wave. This is a relatively newly built home (2023) We very diligently manage our hot tubs with chemical logs, regular draining, and testing before check in. We were never once contacted about any concerns with the hot tub or we would’ve immediately remedied it. That being said we are on well water which does not smell the same as public city water. We do not have any tile floors - all LVP. Our fridge space and kitchen island is tight; this is a small home (900sqft) and we did our best to utilize space as best as possible. The guests did find a slug- being at the lake in summer this is not uncommon- we do have our homes inspected and treated monthly by a fantastic pest control company.