6/10 Satisfaisant
Shannon D.
25 juil. 2022
Les points forts : Communication et emplacement
Les points faibles : Propreté
Great house, good location
The house is laid out nicely, and in a great central location. When we arrived it was really dirty though, the pool had fallen vegetation in it and the house smelled like dog urine. The house is fairly new, but you can really tell it is a rental, things just look a bit rough and lacking maintenance. The pavers around the pool need to be reset for example, which is especially noticeable at the edge of the pool, where the stone's sharp edges are completely exposed. The property manager indicated that they had a last minute rental and the cleaning crew must have missed the request to clean. He was very responsive and sent someone over immediately, who did clean. She attempted to clean the rug which seemed to be the source of the pee smell, we used a Febreze to cover up the bit that remained. We have dogs, but are really sensitive to urine smells, the cleaning lady smelled it too. being a pet friendly place I guess it can be expected, but if you are sensitive pet odor, may not be the right house. Other reviews indicate issues with the house and pool not being clean as well, so seems to be a challenge with this property in general. There also wasn't the typical info you see in rentals on how to operate things in the house, pool info, stuff to do in the area as etc. There was one page in a acrylic brochure stand but that was it. We were local so the area info wasn't a big deal, just an FYI for out of towners that rely on that... Had some trouble figuring out the pool bubblers, which as it turned out didn't have an on/off, but was on timers. But again, the property manager was super responsive. We have rented on VRBO several times, this was the first time we'd had any issues with a rental.
Shannon D.
Séjour de 4 nuits en juillet 2022
