Manteo, Caroline du Nord (MEO-Aéroport régional de Dare County)
Airport, Manteo, Caroline du Nord (MEO-Aéroport régional de Dare County)
35 min en voiture
Chambres et lits
2 chambres (6 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 très grand lit
Chambre 3
1 canapé-lit (double)
2 salles de bain, 1 WC avec lavabo
Salle de bain 1
Toilettes · Douche uniquement
Salle de bain 2
Toilettes
Salle de bain 3
Baignoire ou douche · Toilettes
Espaces
Terrasse en bois ou patio
Cuisine
Balcon
Jardin
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
KHSDA5, Fantastic Ocean Views, Community Pool, Pets Welcome
Winter Stays Available! 3 Night Stays and Flex Stays Welcome!
This newly furnished townhouse located directly across from the beach in Kitty Hawk makes a great stay for small families and couples. Newly furnished with two king beds, a Keurig, and much more! The garage is able to fit two vehicles and offers an outside shower for quick rinsing off when you get back from a day at the beach. An additional parking spot can be found in front of the townhouse. The first floor is situated with two king bedrooms, each with a private bath. The Southern master bedroom offers a spacious covered deck with ocean views and the private bath has an updated vanity and gorgeous, tiled shower. The top floor features a newly furnished living room with vaulted ceilings and natural light, a dining area, as well as a kitchen with granite countertops, stainless kitchen appliances, and two pantries. A half bath is also located on the top floor. The walk to the beach takes less than 3 minutes with two dedicated accesses for Sea Dunes guests! Don’t worry about packing beach chairs or a cooler as they are waiting for you at Escape OBX!
The SeaDunes Townhomes are an amazing location within walking distance to several of the Outer Banks' top restaurants; Black Pelican, Hurricane Mo’s, Two Roads Tavern, Stackem’ High Pancakes, I Got Your Crabs, and Barefoot Bernies. The indoor clubhouse features a racquetball court, workout equipment, air hockey, arcade games, pool table, ping pong, and restrooms with showers, while outside you will find a community pool, hot tub, and tennis courts. The clubhouse with rec room and the pool is open from late May to early October, while the gym, tennis, and racquetball courts are open year-round.
Optional Linen Package $150 plus tax (Beds Made and 6 Bath Sets) **Beds come equipped with comforters and pillows by default.**
Outside: Parking for 1, Community Pool, Tennis, Clubhouse
Ground Level: Garage parking for 1, Utility room, Washer, Dryer
First Level: Two King bedrooms each with a private bath, one opens to a covered deck with ocean views
Second Level: Living room queen sleep sofa and slider to open deck, Dining room, Kitchen, Kitchen Bar, Half Bath
Additional Amenities: Central A/C, Icemaker, Dining Table, Kitchen Bar, (4) Beach Chairs, Beach Umbrella, Mobile Cooler, Keurig, Puzzles, Games, (3) Smart Flat Screen TVs with streaming services and Cable, Deck Furniture, Charcoal Grill, Shower in Garage, No telephone, Pack-n-Play, Pets Welcome, Community Pool, Tennis, Gym, and Clubhouse with arcade games, pool table, air hockey, small library, and ping pong table
Room Description: 2 King Masters, Queen Sleep Sofa in Living Room
Clubhouse and Community Pool Dates: May 18th to October 13th (weather permitting)
Ajoutez des dates pour connaître les prix
Services et équipements
Piscine
Cuisine
Lave-linge
Sèche-linge
Animaux de compagnie acceptés
Wi-Fi haut débit gratuit
Hébergements similaires
3-bedroom home in Kitty Hawk with direct beach access, community pool, clubhouse
Kitty Hawk
3-bedroom home in Kitty Hawk with direct beach access, community pool, clubhouse
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté
À propos du quartier
Kitty Hawk
Cette maison de vacances vous donne rendez-vous à Kitty Hawk, plus précisément près de la plage. Découvrez quelques hauts lieux culturels tels que les indispensables Glazin' Go-Nuts et Wright Brothers National Memorial, ou explorez quelques curiosités locales comme les sympathiques Musée Children at Play et Paradise Fun Park. Vous voyagez avec des enfants ? L'incontournable Professor Hacker's Lost Treasure Golf s'impose ! Consultez aussi l'affiche de l'illustre Full Throttle Speedway (circuit automobile), pour vibrer à l'unisson. La région fera résolument le bonheur des amateurs de sport nautique, qui pourront s'en donner à cœur joie grâce à de nombreuses activités telles que le jet-ski, la plongée sous-marine ou encore le snorkeling.
Holy Redeemer Catholic Church (église) - 12 min à pied - 1.1 km
Paradise Fun Park - 1 min en voiture - 1.7 km
Promenade de Duck - 16 min en voiture - 14.2 km
Comment se déplacer
Aéroport régional de Dare County (MEO) - 35 min en voiture
Restaurants
Henry's Beef & Seafood Restaurant - 19 min à pied
Chilli Peppers Coastal Grill - 2 min en voiture
1903 Bar And Kitchen - 2 min en voiture
Hurricane Mo's Beachside Bar And Grill - 4 min à pied
Barefoot Bernie's Tropical Grill & Bar - 7 min à pied
Foire aux questions
L'hébergement KHSDA5, Fantastic Ocean Views, Community Pool, Pets Welcome dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine.
Combien coûte un séjour dans l’hébergement KHSDA5, Fantastic Ocean Views, Community Pool, Pets Welcome ?
À partir du 9 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement KHSDA5, Fantastic Ocean Views, Community Pool, Pets Welcome le 16 mai 2026 commencent à 292 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Oui, les animaux de compagnie sont admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement KHSDA5, Fantastic Ocean Views, Community Pool, Pets Welcome ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement KHSDA5, Fantastic Ocean Views, Community Pool, Pets Welcome ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Cette maison de vacances à l'atmosphère familiale à Kitty Hawk se trouve face à la mer, à quelques pas à peine de sites comme Kitty Hawk Beach et Outer Banks Beaches. Musée Children at Play et Holy Redeemer Catholic Church (église) se trouvent également à moins de 15 minutes.
Avis
9,6
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 26 avis sur 31.
10 – Excellent
26
Note des voyageurs de 8 (Bien), d’après 3 avis sur 31.
8 – Bien
3
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 31.
6 – Satisfaisant
1
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 31.
4 – Médiocre
1
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 31.
2 – Horrible
0
10/10
Propreté
10/10
Services et équipements
10/10
Infrastructures et conditions de l’hébergement
9,4/10
Arrivée
9,4/10
Communication
10/10
Emplacement
9,8/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
Steven R.
22 juil. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Long weekend
Had a great stay
Steven R.
Séjour de 4 nuits en juin 2025
Avis provenant d’un site partenaire
10/10 Excellent
Christine L.
20 sept. 2025
Another great stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our 3rd time staying in this beautiful townhome. So many good restaurants and attractions nearby, and Coast Realty and the owners were both great to work with.
Christine L.
Avis vérifié
10/10 Excellent
Jennifer M.
9 août 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Perfect
Perfect location, beds, kitchen, tv, and an amazingly perfect view.
Jennifer M.
Séjour de 7 nuits en août 2025
Avis provenant d’un site partenaire
10/10 Excellent
ladykay5301 Y.
25 juil. 2025
Great Beach Getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very clean as usual. Great amenities. Best location, literally steps to the beach. Great restaurants nearby.
ladykay5301 Y.
Réponse de VrboOwner le 9 août 2025
We appreciate your support and are happy you enjoyed the location and amenities!
Avis vérifié
10/10 Excellent
renee a.
22 sept. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great townhouse and location!
This was our 4th time staying in this community and this was the best we’ve had! We will rent here again!
renee a.
Séjour de 7 nuits en septembre 2024
Avis vérifié
10/10 Excellent
Raquel A.
22 août 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Family Vacation
We had an amazing time. The location was so beautiful. The space was just enough for what we needed. We loved how close we were to the beach.
Raquel A.
Séjour de 4 nuits en août 2023
Avis vérifié
10/10 Excellent
ladykay5301 Y.
25 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Never Disappoints
The property was clean and beautifully decorated. It was walking distance to the beach and several very good restaurants. We will definitely book again for next year. This was our 4th year staying at a condo on this property.
ladykay5301 Y.
Séjour de 5 nuits en juillet 2023
Avis vérifié
10/10 Excellent
Kristin K.
28 mai 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location quite vacation. Would recommend
The property was as described and an ideal location to all major attractions and stores. Very short walk to the beach. The place was very clean and quite. The beach chairs were a big plus. There was a shower in the garage that worked great for getting sand off of us and our dog. Would recommend this place and location.
Kristin K.
Séjour de 7 nuits en mai 2023
Avis provenant d’un site partenaire
10/10 Excellent
Keith & Misty M.
20 mai 2024
Great place to stay at OBX.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The condo was wonderful, well furnished and comfortable beds. Very spacious and welcoming. The views from the deck are beautiful! The distance from the beach is literally just across the beach road.
Keith & Misty M.
Séjour de 5 nuits en mai 2024
Avis provenant d’un site partenaire
10/10 Excellent
A guest from Irvine, NA
7 avr. 2024
Spring Break Trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
KHSDA5 is an awesome property! We had such a great experience. The property was decorated well and had amazing ocean views. We can’t wait to come back next year!
A guest from Irvine, NA
Avis vérifié
10/10 Excellent
Gary
11 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Outstanding property - large, clean, well equipped (though it could use a coffee maker in addition to the Keurig...). Ocean views from the deck are wonderful. Steps to the beach. Definitely recommend.
Thanks to Coast Realty - communications and assistance throughout the rental process were much appreciated. Will use them again for our next vacation in the Outer Banks.
Gary
Séjour de 7 nuits en mai 2024
Avis provenant d’un site partenaire
10/10 Excellent
Sarah S.
9 mai 2023
Cozy Anniversary
Rating Details:
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The townhouse was amazing and just like the pictures. We were in a great location in the middle of everything. I loved sitting on the balcony with my coffee watching the sunrise. It was super comfy and had a ton of games and puzzles for when we just wanted to stay in.
Sarah S.
Réponse de VrboOwner le 28 mai 2023
We're thrilled you had an awesome time at Escape OBX! We hope to have you back next year!
Avis provenant d’un site partenaire
10/10 Excellent
Taylor F.
26 juin 2024
The perfect place for a vaca with a small group!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I couldn’t have picked a better place to stay. This trip was for my friend for graduating college so we wanted something small for 4 girls and convenient and close to everything. PLUS the beach access was right across the street so we were having to haul our chairs and bags too far. The condo itself is the perfect size and it was very clean. We loved that there was a garage for parking and a balcony to see the ocean. 10/10 will definitely stay here again.
Taylor F.
Séjour de 4 nuits en juin 2024
Avis provenant d’un site partenaire
10/10 Excellent
Elizabeth K.
20 juin 2023
Beautiful rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved renting yet another unit from Sea Dunes and unit A-5 did not disappoint! This is our first rental with Coast Realty, and Dustin was great in assisting me. I left things in the unit and his help getting them to me were great! We had poor weather the whole week but we loved the townhome!
Elizabeth K.
Réponse de VrboOwner le 10 août 2023
Thank you for choosing Coast Realty for your rental and for taking the time to share your positive experience with us! We're thrilled to hear that unit A-5 exceeded your expectations and that Dustin provided excellent assistance throughout your stay. We apologize for the poor weather, but we're glad that you still enjoyed your time on the Outer Banks. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!
Avis provenant d’un site partenaire
10/10 Excellent
Gary P.
12 mai 2024
Beach Week - May 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Outstanding property - large, clean, well equipped (though it could use a coffee maker in addition to the Keurig...). Ocean views from the deck are wonderful. Steps to the beach. Definitely recommend.Thanks to Coast Realty - communications and assistance throughout the rental process were much appreciated. Will use them again for our next vacation in the Outer Banks.
Gary P.
Séjour de 7 nuits en mai 2024
Avis provenant d’un site partenaire
10/10 Excellent
Christine L.
2 sept. 2024
Second time here and will be back again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We just got back from our second stay here for the second summer in a row. Another great week in this beautiful and well kept townhouse in a quiet and convenient community. Even had a maintenance issue this year with the washing machine but maintenance came out within an hour to troubleshoot the issue, and the washer ended being fully replaced within 48 hours altogether. Great service and communication throughout. We will be back again!
Christine L.
Réponse de VrboOwner le 20 sept. 2024
Thank you for your wonderful review! We’re so glad to hear that you chose to return for a second summer and had another great week in our townhouse. We appreciate your understanding regarding the washing machine issue and are happy our maintenance team was able to resolve it quickly. Your satisfaction is our top priority, and we can’t wait to welcome you back again soon!
Avis provenant d’un site partenaire
10/10 Excellent
Christine L.
2 sept. 2024
Second time here and will be back again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We just got back from our second stay here for the second summer in a row. Another great week in this beautiful and well kept townhouse in a quiet and convenient community. Even had a maintenance issue this year with the washing machine but maintenance came out within an hour to troubleshoot the issue, and the washer ended being fully replaced within 48 hours altogether. Great service and communication throughout. We will be back again!
Christine L.
Réponse de VrboOwner le 29 janv. 2025
Thank you for your wonderful review! We’re so glad to hear that you chose to return for a second summer and had another great week in our townhouse. We appreciate your understanding regarding the washing machine issue and are happy our maintenance team was able to resolve it quickly. Your satisfaction is our top priority, and we can’t wait to welcome you back again soon!
Avis provenant d’un site partenaire
10/10 Excellent
Christine L.
2 sept. 2024
Second time here and will be back again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We just got back from our second stay here for the second summer in a row. Another great week in this beautiful and well kept townhouse in a quiet and convenient community. Even had a maintenance issue this year with the washing machine but maintenance came out within an hour to troubleshoot the issue, and the washer ended being fully replaced within 48 hours altogether. Great service and communication throughout. We will be back again!
Christine L.
Réponse de VrboOwner le 31 oct. 2024
Thank you for your wonderful review! We’re so glad to hear that you chose to return for a second summer and had another great week in our townhouse. We appreciate your understanding regarding the washing machine issue and are happy our maintenance team was able to resolve it quickly. Your satisfaction is our top priority, and we can’t wait to welcome you back again soon!
Avis provenant d’un site partenaire
8/10 Bien
Mary Y.
8 juil. 2022
Review
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The place was nicely located to shopping and beaches and we love the community and pool. This is our favorite beach for people and dog watching. We wish that there would have been room darkening curtains in the secondary bedroom so that our daughters had slept better, a pizza cutter and enough living room seating for our whole family. Not being able to sit and watch a movie together was a bummer.
Mary Y.
Séjour de 7 nuits en juin 2022
Réponse de VrboOwner le 3 oct. 2022
Thank you for staying with us and taking the time to let us know where we can improve!
Avis provenant d’un site partenaire
10/10 Excellent
Marta M.
29 mars 2024
Spring break 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved staying at the Kitty Hawk rental. The place was clean, so welcoming and relaxing and everything we needed. Both my boys like the selection of games and how comfy the beds were. We are coming back for sure. One thing I wanted to mention is the lock on front door was very hard to use. We were able to get in but we used garage door for the rest of the stay. Nothing that will stop me from coming again and staying here as we are already planning another trip. Thank you for your hospitality! I absolutely recommend staying at the condo!!!!
Marta M.
Réponse de VrboOwner le 12 déc. 2024
Hi there,
Happy to hear you enjoyed everything. We are happy to report the lock has been addressed since your stay. We appreciate your feedback.
Avis vérifié
10/10 Excellent
Kristen P.
22 juin 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Wonderful getaway for the whole family
My family and I loved our time at this property. From the views, proximity to the beach (1 min walk), to what was offered we were very impressed. We brought our own, but there were beach chairs, umbrellas, and sand toys available. Full kitchen with pots/pans & utensils, keurig for coffee. Outdoor pool and clubhouse on property as well. 2 highly recommended seafood restaurants within walking distance. Close to 3 different supermarkets. Plenty of places to go shopping.Property managers were easy to get ahold of and answered quickly. We had a small maintenance issue, and they had someone out to fix it within a couple of days. Some things to keep in mind for someone interested in booking (none of these bothered us at all but it may for some): Stairs: this property does have 2 flights of stairs. We got extra steps and gained some leg muscles going up and down them throughout our stay.Beach access: although able to get to the beach quickly, there is a road to cross to get to the entrance. That road had more traffic than we anticipated. There was a crosswalk, and most vehicles would stop and allow you to cross no problems. This is also a public beach-no private beach access-not overly crowded. The waves were higher than we anticipated.Beds: mattress were a combo of firm to soft (I like a very soft mattress (we’re talking memory foam topper w/pillow top topper on top kinda soft) but still slept ok).Bathroom: one bathroom is on the small side but the other one is bigger.
Kristen P.
Séjour de 5 nuits en juin 2025
Avis vérifié
8/10 Bien
Laura R.
3 oct. 2023
Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Arrivée et communication
Great location, Nice unit
We loved the space. The stairs are a lot if you have any physical issues. We managed even though I need new knees. Besides that, it was an awesome stay. We had issues with the management company. I had to call to get the starter items promised. Luckily, we brought supplies with us, so we were not without TP and basic stuff that we were supposed to get when we arrived. I was handed and garbage bag of stuff the morning after we arrived. The unit provides very little in the way of supplies. I thought $150 was a lot to get linens, towels, etc. Maybe I am out of touch with what is being charged now. But seems like a lot to me. The next issue was we heard someone trying to come in, typing a code into the electronic lock. Turns out one of the staff gave the pest company the code, not even bothering to check if someone was staying there. I don't know what is going on with the management company, but they need to have some better practices. The beds are comfortable with lots of pillows around. Helps with our old backs. The view from the upper deck is amazing. It was stormy most of the time we were there, but the deck made it worthwhile any way. An awesome place to stay.
Laura R.
Séjour de 7 nuits en septembre 2023
Réponse de VrboOwner le 19 sept. 2024
Hello Laura,
Thanks for your feedback. I am very happy to say we have made changes to our staff and, now provide linen guest bags with toiletries and garbage bags are not used but included with your welcome kit. We hope that we can make it up to you and show you that changes we've made since your stay.
Avis provenant d’un site partenaire
4/10 Médiocre
A guest from Augusta, WV
22 juil. 2025
Never again!
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Central air stopped working. The realtor I had to deal with was argumentative and rude. We were sent 2 window units for the upstairs which eventually cooled the upstairs. The bedrooms were downstairs. Only sent 1 window unit and a box fan for the other room due to no windows. We were told we were getting a portable unit for the other room but sent a box fan. That room was uncomfortable to sleep in all 3 nights of our stay. When I asked for compensation due to this I was offered $100 which I basically laughed at. The rude realtor (Heather) then says we don’t do refunds but the max would be $200. We feel $500 would have been feasible but she claimed our issues were fixed within 12 hours. No, the issue was never fixed. Our dogs which we paid a heafty fee to stay as well panted the whole time we were there. Had to deal with the central air guy in and out of the house which he done said the unit needed replaced. There was definitely no privacy at this house. Noon the day before we leave the cleaning people drop off 2 bags at our door. I ask what this is for and they say the next tenant coming. We check out at 10 the next day. The cleaning people shouldn’t even have been at our house yet! Needless to say this vacation was ruined. Never again we will use this company that the realtor claims is rated #1 on the east coast. We coulda done without her attitude.
A guest from Augusta, WV
Réponse de VrboOwner le 24 juil. 2025
Thank you for your feedback. We sincerely regret that your experience didn’t meet your expectations, and we understand how frustrating HVAC issues can be—especially during a summer stay.
As soon as we were made aware of the A/C malfunction, we acted quickly to provide window units and fans to make the property as comfortable as possible while awaiting repair, which, as confirmed by the HVAC technician, was unfortunately not an immediate fix. We do our best to balance responsiveness with guest comfort, even in situations outside of our control, such as a system failure.
Regarding compensation, we offered a goodwill gesture in alignment with company policy, not to diminish your concerns, but to reflect the steps taken to address the situation during your stay. We acknowledge that not every solution will feel adequate when expectations fall short—especially during a vacation.
As for the comment about our staff, including myself, we always strive to treat guests with respect and professionalism, even during difficult conversations. We regret if your interaction felt otherwise.
Lastly, our housekeeping team may stage supplies in advance for efficiency, but guests are always entitled to full privacy and enjoyment of the property until their designated check-out time. The bags being left outside should not have interfered with your privacy.
We truly appreciate your feedback and will use it to continue improving our service. We wish you all the best in your future travels.
Avis provenant d’un site partenaire
10/10 Excellent
Marta M.
30 mars 2024
Spring break 2024
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved staying at the Kitty Hawk rental. The place was clean, so welcoming and relaxing and everything we needed. Both my boys like the selection of games and how comfy the beds were. We are coming back for sure. One thing I wanted to mention is the lock on front door was very hard to use. We were able to get in but we used garage door for the rest of the stay. Nothing that will stop me from coming again and staying here as we are already planning another trip. Thank you for your hospitality! I absolutely recommend staying at the condo!!!!
Marta M.
Réponse de VrboOwner le 11 déc. 2024
Hi there,
Happy to hear you enjoyed everything. We are happy to report the lock has been addressed since your stay. We appreciate your feedback.
Avis provenant d’un site partenaire
6/10 Satisfaisant
Judy G.
26 sept. 2023
Beach time 2023!
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location of this unit was perfect. It was very cute. However, I had to refrain from moving furniture around in the living area. The couch should have been near the stair rail for optimal seating. I also didn’t like that you immediately had to climb stairs upon entering the unit. Garage w/shower was great. We had a nice time.
Judy G.
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Vous êtes reçu par Coast Realty
Langues :
Anglais
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