8/10 Bien
Margaret B.
19 janv. 2026
Les points forts : PropretĂ©, communication, emplacement et exactitude de lâannonce
All in all, the condo was great. But a few things are missing that could be better. There were not enough coffee cups or spoons. The door to one of the bedrooms doesn't open easily--you have to push it really hard and then it makes a lot of noise. A lamp in the living room area would be nice. The mattresses are good, but you can only walk around one side of the bed; just small bedrooms. The location is a bit noisy at times (it's right in the heart of things), but it was nice to be able to walk to restaurants, coffee shops, and shopping. The key to the condo is tricky to use, something is not quite right about it. Communications when something was needed (water went out a few times) was good when we called, but when we used the app we were never responded to. So, the app was useless, but customer service on site was good. There should be a sign not to flush any TP, which is common in Cozumel. But we didn't know that and clogged up the toilet once. But it was quickly resolved by the management company in charge. The shower was great.
Margaret B.
Séjour de 10 nuits en décembre 2025
