6/10 Satisfaisant
Becky O.
17 mars 2025
Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Propreté et communication
Disappointing accommodations
Overall, this house was unacceptable. I have stayed at many vacation rental properties and this was definitely the worst. The level of cleanliness was terrible - I took out a knife to use and it was caked with something, I opened the drawer to find a pot holder and they were covered with old dried food, there were ants all over the walls and floor of the upstairs and downstairs bathrooms as well as 2 of the bedrooms. The property manager clearly knows about this issue as there is ant spray in the garage. The situation got worse day by day....by the time we left on the 3rd day there sere so many of them. The garbages outside were already full when we arrived on Thursday evening, so we had a hard time even getting our one bag of garbage in. My daughter was playing on the floor and noticed that there were candy wrappers and old pieces of food under the living room furniture. She also found some socks in the couch....they were not ours. Overlal just seems the cleaning is not happening. If this basic cleaning isn't happening, I don't know what they are doing with our high cleaning fee. Upon arrival to the home, we put in the door code as instructed and to our surprise, the alarm started going off. There was nothing in our check in instructions that mentioned an alarm being armed and how to turn it off. There was no tv remote in the living room, so we had to share a remote between the living room and downstairs kids bedroom - just an inconvenience.
Becky O.
Séjour de 3 nuits en mars 2025
