Maison confortable 1ch à Lighthouse Point - Cour clôturée - Animaux acceptés - Séjours prolongés

Hi Lamar, thank you for taking the time to leave a thorough review. We appreciate all suggestions to help make our place better. So sorry that the cleanliness was not up to par this year, if you recall we refunded your cleaning fee on day 1 because the cleaners were not done in time for your check in. This was before the stay even began, and we were not made aware of any of these cleanliness problems during the stay. As hosts we will always do whatever is necessary to make your stay perfect, so we would have loved the opportunity to make things right while you were here. We are always happy to host you and your family, hopefully we get a chance to make it up to you this year.

Thank you for taking the time to share your feedback. During this stay, the washing machine unfortunately failed a day before checkout and was replaced immediately after departure. For clarity, this is a South Florida property and does not include a heating system, which is reflected in the listing amenities. During this sudden unusually cold period, we provided supplemental heaters as a courtesy and have since supplied a larger heater. We appreciate the additional notes regarding the bathroom and kitchen items, and we’ve since replaced the cookware as part of our ongoing efforts to improve the guest experience. Regarding the bathroom, the toilet is a modern low-flow model, and brief changes in sink water pressure while the tank refills are normal operation and not indicative of a plumbing issue. We’re glad you enjoyed the quiet neighborhood and walkable dining options, and we appreciate thoughtful feedback that helps us continue to refine the home for future guests.