6/10 Satisfaisant
Patrick C.
31 mars 2024
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Nice Property...Few Things Went Wrong
We really wanted to give this property and host five stars but a few things went wrong during our stay that impacted our vacation.
Pros: Pool area and big backyard - our kids ages 3-9 loved the pool! Ease of scheduling - our host was very communicative in helping us schedule our time at the property. Rental car with property - if you've ever had to stand in line at the airport car rental location, you know it can be 2+ hours to pick up a vehicle. Our host arranged a car rental through their property management company. The car was left at the airport with directions how to find it and where the key was located. Very convenient!
Cons:
Dishwasher did not work the entire week. As a family who likes to enjoy meals at home, this was a real bummer. As former hosts, we understand that there can be appliance issues from time-to-time. It would have been nice if the host dropped off paper plates and disposable utensils to make our stay a little more comfortable. Also, the pool heater broke a few days into our stay. We paid $75/day to have the pool heated. Thankfully, this was fixed very quickly but there were probably two days that we paid where the pool was not heated.
We asked the host for a credit for the pool heater and dishwasher inconvenience but never heard back.
Patrick C.
Séjour de 7 nuits en mars 2024