8/10 Bien
Patty R.
10 mai 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful location, Great home layout
Our family arrived at O my Scallops on a Saturday in April and were immediately impressed by the location on the beach and the home layout. However, although we had been told that the pool was broken the Thursday before our Saturday arrival, we were unprepared for the empty pool with no barrier around it on the back deck which we had to pass on the way out to the beach. When originally informed of the pool situation, we asked to move to another beachfront property with a pool, we were assured the pool would be working by the Monday of our stay.With 6 children, I was very concerned about someone falling in the empty hole. Our grandchildren (except for the infant) are all able to swim well enough to get themselves to the side of a pool with water in it. When we arrived, it did not appear that the pool would be serviceable on Monday. As it turned out the pool was ready for swimming on Wednesday evening and we were able to use it on Thursday (checked out on Friday) The air conditioning upstairs was not working and it was very warm upstairs.The grills on the property were dirty and one was filled with cigarette butts. With all that being said, Sue, our host was VERY responsive. They got the airconditioning repair man out within a couple hours and he fixed the airconditioning. A new Weber Grill was delivered. In addition, Sue offered us a partial refund for the inconvenience of the empty pool. Many positives for this property,just needed more preparation for our arrival.
Patty R.
Séjour de 6 nuits en avril 2024