Vues sur l'eau, équipements premium du complexe inclus

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you found the house perfectly clean and that our quick communication was helpful during your stay. We always want our guests to feel well looked after from the moment they walk through the door. It was a true pleasure hosting you, and we would love to welcome you back anytime!

Hi Robb, Thank you for your positive review! We're thrilled to hear that you enjoyed your stay and found the property well-maintained and the condo clean. It's great to know that the location worked well for your needs and provided a quick and easy drive to ESPN. We appreciate your repeat business and hope to welcome you back for a third visit soon!

I sincerely apologize for the inconvenience you faced with your reservation. I completely understand your frustration and disappointment. Canceling your stay at the last minute was unexpected, as we anticipated resolving the issue before your arrival. Unfortunately, an unforeseen situation prevented us from fixing the problem on time. We informed the booking platform about the situation and requested their assistance in helping you find alternative accommodations. I regret that this disrupted your trip. The leak should have been communicated to you immediately, and I’m sorry that it wasn’t handled properly. We are taking your feedback seriously and will work on improving our processes to ensure this doesn’t happen again. Please don’t hesitate to reach out if there’s anything we can do to make this right.

Building lost power for 4 hours. 16 units in the building lost power. Guest, stayed for 3 nights, was offered move to another building but demanded refund for multiple nights under threat of extortion.

Thank you for taking the time to share your feedback with us. Akram. We appreciate your honest input, and we're glad you chose to stay with us. We understand that our pricing may not always align with everyone's expectations, but we strive to provide value for the experience and services we offer, Akram. We hope you had an overall enjoyable stay, Akram and we would love to welcome you back in the future.

Hi Jaime, Thank you for choosing our property for your family vacation. We truly appreciate your positive feedback and your kind words. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to the opportunity to welcome you back in the future and provide you with another memorable experience.

Jonathan was fantastic. Excellent at communicating and adhering to house rules. Although we'd love for Jonathan to return, we also heartily endorse Jonathan for any host.

THank you Lisa, so pleased you had a great time.

Hi Jen, Thank you for your enthusiastic feedback! We are thrilled to hear that your stay at our villa exceeded your expectations and that you found it to be the best place you've ever stayed. We appreciate your positive remarks about the pool, décor, pond view, and well-equipped kitchen. It's great to know that you had a comfortable and convenient stay with amenities like the washer and dryer inside the unit. We value your feedback about the master bedroom curtains and the bed, and we will take these points into consideration for future improvements. We're delighted to have been a part of your wonderful 2-week vacation, and we look forward to welcoming you back when you return. Thank you for choosing our villa for your stay! Thank you.

Brian was fantastic. Excellent at communicating and adhering to house rules. Although we'd love for Brian to return, we also heartily endorse Brian for any host.