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8/10 Bien
Lisa C.
10 juil. 2023
Great place, communication could be better
The house itself is great; well set-up, kitchen has most things you need, 'smart'TV's, and there's a great view when the deck isn't piled high with snow! I also like that it has a 'master' downstairs, so great for 2 couples; and lots of bathrooms! But be aware that the cell reception at the house is pretty much nonexistent (ATT anyway).
That said, we were not happy with the (lack of) communication from Tahoe Signature Properties. I know the inability to communicate by phone didn't help, but we kept being told something was going to happen and then it didn't. We had quite the storm, so it's understandable things didn't go as planned, but it would have been good to have been given progress reports on a more timely basis (they knew cell reception was bad and we did communicate via text (which was also limited due to the cell reception). We had a bit better communication with them the year before, so I guess the storm(s) overwhelmed them. Still ....
