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Appartement condo·Hôte professionnel

Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi

Galerie photos de l’hébergement Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi

Coin séjour
Piscine
Enceinte de l’hébergement
Coin séjour
Restauration

Avis voyageurs

7,4 sur 10
Bien
2 chambres2 salles de bain6 personnes

Équipements populaires

  • Sur la plage
  • Piscine
  • Parking sur place
  • Cuisine
  • Climatisation
  • Balcon

Chambres et lits

2 chambres (6 personnes)

Chambre 1

1 canapé-lit (double)

Chambre 2

1 grand lit

Chambre 3

1 grand lit

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces

Cuisine
Balcon
Coin salle à manger séparé
Salle à manger
Lock

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En savoir plus

À propos de cet hébergement

Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi

Serenity By The Sea

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

Enjoy a wide view of the ocean and sweet relaxation at this eleventh-floor condo right across the street from sugar-white sand! You will be spoiled as soon as you arrive with your own private furnished balcony where you can sip a favorite drink as you watch the tide ebb and flow. Fabulous views are just the beginning though, as this beach-inspired condo is designed for family-friendly comfort with central air conditioning to keep everyone cool and panoramic ocean views from the main bedroom and living room. The main bedroom opens right up to a living room area, creating a harmonious flow. Room-darkening shades can be closed if you're looking to get an even deeper sleep. Plus, the semi-open full kitchen features an enhanced refrigerator, a dishwasher, and a breakfast bar with room for four guests to enjoy a casual meal together. When you feel like venturing out to soak up some sweet sunshine, you will have access to a shared pool and tennis courts! Babe's beach is a quick walk across the street to enjoy a full day of fun in the sand and splashing in the waves as well!

Things to Know
Free high-speed WiFi
Snowbird-friendly
Netflix streaming
Elevator in building
Beach towels are available for guest use
The living room sofa bed provides an extra sleeping space

Parking notes: There is parking available for a fee and charges will apply for 2 vehicles.
This rental is located on floor 11.



Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.
More information can be downloaded from the "Rental Agreement" on the checkout page.

Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Plage
BEACH FRONT FULL OCEAN VUE NON OBSTRUÉE! GRANDS PRIX!
Près de West End
  • Piscine
  • Cuisine
  • Lave-linge
  • Sèche-linge
9.6 sur 10, Exceptionnel, (76 avis)
BEACH FRONT FULL OCEAN VUE NON OBSTRUÉE! GRANDS PRIX!

Règlement intérieur

Arrivée après 16 h 00

Âge minimum pour la location : 25 ans

Départ avant 10 h 00

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Enfants

Enfants autorisés : de 0 à 17 ans

default

Événements

Événements non autorisés

default

Animaux domestiques

Animaux de compagnie non autorisés

default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Smoking is not permitted anywhere on the premises.

For information about quiet hours, please refer to the listing description.

Informations importantes

À savoir absolument

Numéro d’enregistrement de l’hébergement : GVR07454
Hébergement n° 2383830vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Galveston

Dans le quartier Près de West End à Galveston, vous trouverez cet appartement en copropriété près de parcs de loisirs, sur la plage. Les célèbres Galveston Wharves (Port de Galveston) et Terminal de croisière du port de Charleston valent le détour si un minimum d'action est à l'ordre du jour. Parmi les attractions phares, les non moins emblématiques Moody Gardens et Galveston Schlitterbahn Waterpark attendent aussi votre visite. Les agréables Galveston Island Historic Pleasure Pier et Magic Carpet Golf méritent aussi une visite. Amateur de sport nautique ? La région a de quoi vous donner le sourire, que vous aimiez le jet-ski, le kayak ou la plongée sous-marine.
Carte
Galveston, TX

À proximité

  • Seawall Beach - 3 min à pied - 0.3 km
  • Port de pêche 61st Street Fishing Pier - 18 min à pied - 1.6 km
  • Moody Gardens - 4 min en voiture - 2.3 km
  • Galveston Schlitterbahn Waterpark - 4 min en voiture - 2.3 km
  • Galveston Island Convention Center - 4 min en voiture - 1.9 km

Restaurants

  • ‪Whataburger - ‬3 min en voiture
  • ‪McDonald's - ‬2 min en voiture
  • ‪Starbucks - ‬3 min en voiture
  • ‪Kroger Fuel Center - ‬3 min en voiture
  • ‪Doc Holiday’s Roadhouse - ‬2 min en voiture

Foire aux questions

L'hébergement Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine.

Combien coûte un séjour dans l’hébergement Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi ?

À partir du 31 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi le 4 oct. 2026 commencent à 300 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Beautiful Condo W/ Ocean View, Shared Pool, Beach Access & High-Speed WiFi ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans la zone de Près de West End, cet appartement condo se trouve à 3 km de sites comme : Seawall Beach, Moody Gardens et Galveston Schlitterbahn Waterpark. Digue de Galveston et Plage de l'île de Galveston se trouvent également à moins de 5 km de distance.

Avis

7,4

Bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
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Note des voyageurs de 10 (Excellent), d’après 17 avis sur 46.
Note des voyageurs de 8 (Bien), d’après 11 avis sur 46.
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 46.
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 46.
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 46.

7,6/10

Propreté

8,0/10

Services et équipements

4,0/10

Infrastructures et conditions de l’hébergement

9,4/10

Arrivée

8,0/10

Communication

9,2/10

Emplacement

7,6/10

Exactitude de l’annonce

Avis

Avis provenant d’un site partenaire

10/10 Excellent

Cynthia T.

Great place to stay

Would highly recommend.
Avis vérifié

10/10 Excellent

Matt K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Hey there,I wanted to bring to your attention that the microwave door was broke prior to our stay. We went to use it yesterday and a pice of paper was wedged in between the hook/door and the microwave. I inspected the latches on the door and seems like it has lost its reload and it is preventing it from latching, without the door latching the microwave will not work properly, we were never able to use the microwave. I wedged a piece of paper back to keep it closed. We wanted to make sure you were aware of the issue, otherwise we had a great stay! Thank you.
Séjour de 3 nuits en mars 2026
Avis provenant d’un site partenaire

8/10 Bien

Judith G.

Seawall

The view is worth the price.
Avis provenant d’un site partenaire

6/10 Satisfaisant

Moises G.

Very good location

Excellent views to the sea
Avis provenant d’un site partenaire

6/10 Satisfaisant

Donald B.

By the Sea

Great location, helpful and friendly property staff and smooth riding elevators.
Séjour de 3 nuits en mars 2024
Avis vérifié

10/10 Excellent

Josh G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent Condo

Condo was clean and ready for our stay, all the staff were friendly and helpful, we will definitely stay again!!!
Séjour de 4 nuits en juin 2023
Avis vérifié

10/10 Excellent

Robyn S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great!

Had a great time with the family! Wish we could have stayed a few more days!
Séjour de 1 nuit en mars 2023
Avis vérifié

2/10 Horrible

Rich M.

Les points faibles : Propreté, communication, emplacement et exactitude de l’annonce
I don't even know where to start. I guess I'll start with the place being filthy. Stains and crumbs from food drinks not cleaned. There was black mold all over the ceilings (not just discoloration like there was in many areas....mold). The Air Conditioner didn't work. They acted deceptively shoving a paper towel in the latch of the microwave to keep it closed and make it looked like it worked (it didn't work AND was broken), the floors were dirty. Electric outlet was hanging out of the wall, exposed. We had to leave the room early because the mold caused my wife and daughter migraines and after fighting for hours, the best they would do is cancel that night. Absolutely no refund for the God awful stay. Just another small sample of deception, see those white couches in the picture? They are actually green. It just looks like that in the picture because they are using a filter to lighten the filthy, hole of a property up. Buyer beware.
Séjour de 3 nuits en mars 2026
Avis provenant d’un site partenaire

8/10 Bien

Aimee B.

Overall Enjoyed the Stay

Overall the stay was wonderful. Staff were friendly and views were amazing. Condo had just what we needed. Cleanliness was a little lacking but the experience made it worth it.
Réponse de VrboOwner le 4 juil. 2023
Hi Aimee, We apologize for the house not being cleaned as thoroughly as is our standard. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We hope to get the chance to host you again! Thank you.
Avis provenant d’un site partenaire

6/10 Satisfaisant

James S.

Serenity by the Sea

I loved the view! It made up for the sandy floor, broken patio doors and bird droppings. The staff was great! The view and location was the best!!!!
Séjour de 1 nuit en juillet 2022
Réponse de VrboOwner le 20 juin 2023
James, thanks for reviewing your stay, we're so pleased that you loved the view and location! We apologize for the issues you experienced and want to note that the patio doors have been repaired and the cleaning issues addressed. We enjoyed having you as our guest and we hope to host you again.
Avis provenant d’un site partenaire

6/10 Satisfaisant

Steve S.

Shower water will scald you and sliding glass doors to balcony were very difficult to open

Room clean beds comfortable view was amazing
Séjour de 4 nuits en août 2022
Réponse de VrboOwner le 20 juin 2023
Thank you for your review, Steve, we hope you enjoyed your stay. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again.
Avis provenant d’un site partenaire

8/10 Bien

Sherry M.

It’s was a great place to stay but just need to get the cold water working in the showers. Every ...

It’s was a great place to stay but just need to get the cold water working in the showers. Every thing else was great.
Séjour de 3 nuits en septembre 2022
Réponse de VrboOwner le 20 juin 2023
Thank you for your review, Sherry, we are happy you enjoyed the home! We apologize with any issues you had with the water in the home. We have notified our local manager who will ensure it is in proper working order. We look forward to hosting you for another relaxing stay!
Avis vérifié

10/10 Excellent

Troy P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Weekend Getaway

We really enjoyed the condo. It was clean and comfortable. The AC was great during our stay when it was 100 degrees outside. The decor was fun, the Roku TV was great. The management responded very quickly to my messages. The front desk staff was friendly and fun as well. We really enjoyed the pool and the location right across the street from the beach was great. We will be booking again next year.
Séjour de 3 nuits en juin 2023
Avis provenant d’un site partenaire

4/10 Médiocre

Pallavi S.

Not good experience

We booked this place for 2 days but wasn’t good experience. There were not much supplies, cleanliness was compromised. You can expect any one to come and ask when will check out before your check out time. There no glasses and no condiments so carry your own before you book this place
Réponse de VrboOwner le 1 août 2025
Thank you for sharing your feedback, Pallavi. We're truly sorry to hear that your stay did not meet your expectations, especially regarding supplies and cleanliness. We always aim to provide a comfortable and well-prepared home for our guests, and I apologize that we fell short during your visit. Our team would have been happy to assist with any concerns if you had reached out. We appreciate you bringing these issues to our attention, as your feedback helps us improve for future guests. We hope to have the opportunity to provide you with a better experience next time.
Avis vérifié

6/10 Satisfaisant

Alane G.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Les points faibles : Emplacement

Condo

No coffee pot. Sliding door didn’t lock, door handle loose. Did not like the construction.
Séjour de 1 nuit en mars 2025
Réponse de VrboOwner le 7 avr. 2025
Thank you, Alane, for your feedback. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
Avis vérifié

2/10 Horrible

Maria s.

Les points forts : Arrivée et emplacement
Les points faibles : Communication et exactitude de l’annonce
Our experience at this property was very disappointing. Unfortunately, the unit did not have hot water to showers and refrigerator was not cooling properly. We also noticed mold on the ceiling, along with a persistent mold smell throughout the apartment. Due to these conditions , we felt were healthy nor safe for us and our family. We checked out a day earlier than planned. We requested a partial refund from Vacasa management and still waiting with their decision. We hope these issues are promptly addressed so future guests do not encounter the same problems. So sad because is a great location.
Séjour de 2 nuits en août 2025
Réponse de VrboOwner le 17 sept. 2025
Maria, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
Avis vérifié

8/10 Bien

Betty A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Business Trip

The property was really nice , only have a few suggestions. Upgrade televisions and fix light in first bedroom, it is really dark in there . also warn your guest that in the showers cold water is actually hot water and hot water is actually cold . Other than that it was great
Séjour de 4 nuits en mars 2023
Avis vérifié

8/10 Bien

Tami M.

Les points forts : Propreté, arrivée, communication et emplacement

Older property was clean

I wasnt clear that one bedroom opened into living area. The garbage disposal did not work there was no note of that. The wifi code was incorrect so not able to work Friday am. They got a second code to me but took awhile. Allot of light switches seemed non functional although there were lamps. View and location was great and access hours good. Room had a humidifer and noisy ac register. Did smell musty but know this is an issue by the beach. We enjoyed the patio and beds comfortable. Small table on the patio should be added.
Séjour de 2 nuits en mai 2025
Avis vérifié

10/10 Excellent

Mark W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Sliding doors didn't work in bedroom.

Whole building could be treated for insects.
Séjour de 4 nuits en avril 2023
Avis provenant d’un site partenaire

8/10 Bien

Sarah B.

Great area, okayish room

The location itself was fantastic. Quiet, The beach just a short walk away, super friendly and helpful staff at the front desk, everything to do just a few minutes down the road, and a great pool. The room however had a few issues- the balcony doors kept jamming, the vents were full of dust and dirt (the rest of the room was clean though!), one of the showers had a vice in place of a faucet handle, the bedroom TV kept randomly increasing/decreasing in volume, and one of the elevators went out on the first day. It was perfectly serviceable as a place to stay but there’s a lot of little things that weren’t ideal for an extended stay. Overall the trip stay was “fine” and we enjoyed ourselves though!
Séjour de 4 nuits en juillet 2022
Réponse de VrboOwner le 20 juin 2023
We appreciate you taking the time to leave us this review, Sarah. We love hearing how much you enjoyed this amazing location. We are sorry that you encountered some issues during your stay with the balcony doors and the cleanliness of the home as well as some other minor maintenance issues. Please know that our local team is aware and are working to address these items. Housekeeping has been informed so that they can correct the items they missed. Thank you for staying with us. We would love to host you again.
Avis provenant d’un site partenaire

6/10 Satisfaisant

Reuben H.

So much potential but needs upkeep!

This rental has a lot going for it, great central location, stunning beach view, and easy parking. The rental itself needs some major upkeep. It served it's purpose for our 5 day trip, but it did make it challenging with 2 kids and a baby. We arrived to a leaky fridge (that leaked throughout the duration of our trip) and the floors were disgusting, like they hadn't been mopped in a while. We had to buy a mop and socks that's how bad they were. One of the perks to a rental and not a hotel, is the kitchen (we cook a lot of meals instead of eating out) and the kitchen was disorganized, and lacking in basic supplies we needed, like scissors, pot holders, and a can opener. The hot water took 5-10 minutes to heat before using, and the master bath needed a toilet paper holder, hand towel holder, a shower liner, and a new shower head (to name a few) The owners need to spend some time adding some things to the place, cleaning things out, (old broken night stands) to make it better meet the guests needs. Getting ahold of anyone to express this is out of the question when it comes to Vacasa. The beds are comfortable, oven range was wonderful, and the sliding doors were beautiful and kept out the road noise. We would come back if they took better care of the rental.
Séjour de 5 nuits en octobre 2024
Réponse de VrboOwner le 27 oct. 2024
Hello, Reuben. Thank you for your thoughtful review. We sincerely apologize for the inconvenience you experienced during your stay. Please know that the comfort and satisfaction of our guests is our top priority. Our local manager has confirmed that they didn't see the fridge leaking. The home probably could use some more items in the kitchen. We appreciate you bringing these concerns to our attention and allowing us to clarify the situation. We enjoyed having you as our guest and hope to host you again in the future.
Avis vérifié

6/10 Satisfaisant

Stephanie C.

Les points forts : Propreté, arrivée, communication et emplacement
Les points faibles : Exactitude de l’annonce
Check in was fine, although super late in the day. Was not able to accommodate early check in. Location was wonderful, directly across Seawall to the beach.The master bathroom shower water was backwards, and it took me awhile to figure it out. The hot side is actually cold, and the cold side is actually hot. The 2nd bedroom is missing a wall. it opens up directly into the living area, which was not shown in the photos, and made for some upset teens girls who were promised their own room. The AC wasn't cooling, at all. The humidity level was 83% according to the thermostat. There was a dehumidifier in the dining room, however when I texted to get instructions they mentioned it did not work. We noticed that the AC wasn't cooling after being gone out in the sun all day long. I texted about a fix, but obviously they couldn't that late at night. They did offer to move us to another unit, but half of my family was already asleep and we were only staying that one night. We were able to receive a small discount for the inconvenience, after asking for it, it was not offered to us.All in all it was a decent place to lay our heads for that one night, although uncomfortable due to the humidity and ac issues. I do wonder why they put us in there in the first place knowing it would be uncomfortable. There was a dehumidifier, so it was obviously known that it get humid in there, and they knew it didn't work.
Séjour de 1 nuit en août 2025
Réponse de VrboOwner le 29 août 2025
Thank you, Stephanie, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. Our local team strives to provide every one of our guests with the best vacation possible. We apologize if our standards were not met during your time with us. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
Avis vérifié

2/10 Horrible

Alvina M.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce

Broken doors and pests in the kitchen

Property had beautiful view of the ocean with balcony. When trying to access balcony sliding glass door came apart from frame. Had front desk person come up and inspect after notifying Vacasa. He tried to open second sliding glass door marked ‘do not use’ also broken. Noted roaches in drawers, cupboards and counter tops. Notified Vacasa again that same night and requested to be moved. Was told they could not move us that night. Vacated property after notifying Vacasa of all and requesting to be moved to another property without resolution. I was repeatedly told that Vacasa had reached out to someone locally who would be contacting me. Never heard from anyone. Vacasa has refunded part of my payment. I have photos of all. Extremely disappointed at this experience. Morning desk person was advised and shown photos. She said she would contact owners and stated the property should not be rented out in this condition. I will be very careful of who I arrange rentals with for future travel. Alvina Miller
Séjour de 3 nuits en juillet 2023
Réponse de VrboOwner le 24 juil. 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
Avis provenant d’un site partenaire

2/10 Horrible

Vasudevarao V.

Safety Hazard, Health Hazard , Electrical Hazard

Let me start with Great Views and Great Location Safety Hazard: Balcony railing needs to fixed asap , as the one of the railing is loose can be BIG issue with small kids and Animals as the apartment is in 11th floor and sticky tape is not a way to fix Health Hazard: You can find Mold , Rust all over the apartment . We can’t use one of the bathroom as the handle is a tool (spanner) and rust all over including the shower curtain . Not sue why the apartment owner does not change the shower curtain and replace the shower handle . Electrical Hazard : Dishwasher panel is broken . Fixing with duct tape is not a solution. This may result short circuit and fire hazard . When you are paying so much money per day , basic expectation that you will live in a safe space . Not sure how this place is meeting the code . I sincere advise is put this place is out of market and make necessary repairs . Duct tape , spanners , sticky tape is not a way to fix issues .
Réponse de VrboOwner le 8 déc. 2023
Hi, Vasudevarao. Thank you for your review. We are glad to hear that you enjoyed the location and views of our condo. However, we regret any areas of our home that did not meet your expectations. We have fixed the balcony railing and performed a deep clean. Upon inspection, no mold was found. Additionally, we have replaced the shower curtain and bathroom handle. We hope that the compensation you received was able to alleviate some of the inconvenience and frustration you experienced. We would love to have the opportunity to host you again for a truly carefree getaway.
Avis vérifié

2/10 Horrible

Emily H.

Les points forts : Arrivée
Les points faibles : Propreté, communication, exactitude de l’annonce

Sadly Disappointed

. I don't like leaving negative reviews but I knew the cleanliness of the condo was just a facade after seeing the toilet brush cleaner right next to the toilet; it was beyond disgusting. And the roaches in the place did it for us. I was done at this point, and we had just arrived. I was supposed to be on a mini vacation but instead, I was headed to Walmart to buy cleaning supplies. If you clean the toilet with a toilet brush crusted in feces and urine, there is no telling what the counters, light switches, door handles, etc., are being cleaned with. Also, we could barely open the one sliding door that "worked." There was a note taped to the other door that said, 'Do not use.' Probably should have a note on both doors because I hurt myself trying to open and shut the "working" balcony door. Oh and let me not forget that to get out of the condo, we had to reach through the missing window pane on the screen door to access the handle to let us out since the handle on the inside of the screen door was missing. I don't like leaving negative reviews but after contacting Vacasa after our trip to let them know about these things and share the pics with them, I couldn't get a call back from someone that cared; hence this review.
Séjour de 3 nuits en mai 2023
Réponse de VrboOwner le 20 juin 2023
Thank you for your review. We appreciate you taking the time to share this feedback with us. We’re sorry to hear that the home was in this condition upon your arrival; please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences. We apologize for any missteps, as it is never our intention to disappoint. We encourage guests to call our 24-hour guest service line to alert us to issues with cleanliness while in the home so that we can promptly rectify the situation. We hope to have the opportunity to better impress you in the future.

Qui vous reçoit ?

Vous êtes reçu par Vacasa of Texas

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Anglais, Français, Allemand, Italien, Espagnol

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