2/10 Horrible
LukĂĄĆĄ H.
3 juin 2023
Small disaster
I am sending points of complain.
Points of complain:
âą Nobody explain how things going on villa
âą Cintia woman who was there for take money for (Consumption costs, Mandatory, Deposit and final cleaning) wanted to have extra money 25âŹ/day for climatization. I refused because climatization must be included Consumption cost 100âŹ/day.
âą Outside grill â was very dirty, not cleaned weeks. (photos was send on last e-mail). Somebody arrived in 3 days and clean (not only clean, becuase it wasnÂŽt possible to clean. They had to buy new grill grid)
âą Outside floor was very dirty specially around the grill
âą Ouside oven doesnÂŽt work
âą Outside dishwasher doesnÂŽt work
âą Whirpool was very dirty, not ready to be used. Somebody told me that doesnt work but we made it work ourself.
âą Trash wasnÂŽt left by previous guests
âą Fridges wasnÂŽt clean. There were food from somebody
âą Mold on the rooms and furnitures I enclose photos.
âą Very creaky bed. I enclose video. Not possible to sleep there.
âą Not enought hot water there. We had small children there and it was very big problem
âą Fitness â no coment, please compare photos of Novasol pages and my. Room was full of mold.
âą Somebody live on the small garden house !!!!
âą Troubles with toilet desk. Lots of was broken.
Petang ground is on very bad condition.
âą Last day arrived somebody at 8:00 and begin to clean or do something during breakfast. It was very rude and discourteously.
LukĂĄĆĄ H.
Séjour de 7 nuits en mai 2023





















![Extérieur maison de vacances [été]](https://media.vrbo.com/lodging/91000000/90120000/90110400/90110356/0403bcd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)











