SPÉCIAL POUR LA SEMAINE DE JUILLET!% TH, GRANDE MAISON AVEC VUE SUR L'EAU, SPACIEUSE

Thank you so much for such a nice review. I’m very happy you enjoyed your stay. Pleas, visit again.

Thank you for the kind remarks. So glad you found house comfortable for all. Have a great rest of summer.

Thank you for taking the time to write a review. Hope you enjoyed your Thanksgiving and visit with your daughter. Happy Holidays! Joyce

Thank you Tracy for taking the time to write a review. I’m happy you found the house enjoyable.

Glad you enjoyed.

Happy to hear your family enjoyed having this special event at my home.

Thank you for such a nice review. Happy you enjoyed yourselves. Please return.

Thank you Nancy for taking the time to write a review. Glad you enjoyed your visit to the Cape. Come again when better weather is promised. Have a good holiday. Joyce

Thank you for writing such a nice review. I’m happy you appreciated the nice features of the house and that you enjoyed yourselves. Come again. Have a nice remainder of summer. Joyce

Thank you for the nice review. Glad you enjoyed your stay.

I’m happy you enjoyed yourself and found the house comfortable.

Wow! What an unfair review. Yes, unfortunately the electricity was not on due to an embarrassing oversight on my part, as I do not occupy the house full time. I did not find this out till after the electric company had closed. I apologized profusely and immediately provided the tenant with a lovely two bedroom unit in the same location (New Seabury), Homeaway login 3694260, just so you can see for yourself how nice it was and less than five minutes away. It is inaccurate that the electricity did not come on for three days, as I called the next morning immediately and took care of the matter. When it was not on by midafternoon the tenant called Homeway to be put up at a hotel with two rooms for the entire weekend even though I told them that the electric company said they may not come before 6:00 o’clock. The tenant was very aware that there was electricity the following day. I had my caretaker go to the house around 5:00 o’clock to check everything out and informed the tenant that the house was fine. They saide they were going to stay at the hotel for the additional three days. The tenant immediately started talking about getting a refund, to which I agreed for their inconvenience even though I had given them a very desirable place to stay for the night needed. Upon their return to the house, I started getting emails daily with a laundry list of things that were wrong. There were two coffee pots, but I was told one, unbeknown to me, did not work properly and the husband didn’t like the Keurig coffee pot. Prior to the tenant’s arrival, I spent $500 to have a deep cleaning of the house done in preparation for summer, but according to the tenant the kitchen was dirty, linens were stained, etc. etc. Upon the tenant departing the house, I had my cleaning woman go in and inspect all of the complaints. Well, what she found was not at all what is said in this review. Nevertheless I had her go over everything again. Before and after this tenancy I have had people at the house and have not had any complaints. Quite the opposite. I am very generous with my tenants and care very much about their comfort and enjoyment. I leave for tenant's use many items that are not found in most rentals. This house has many amenities ( new 65 inch T.V.), wonderful location and views, and comfortably furnished. The tenant paid on average $100 per night for ten nights and received a refund for two nights. I feel I was very fair and this review is very unfair

Sorry this renter was so disappointed. But I have to dispute that appliances don’t work. I have two coffee pots; one a keurig and a small drip. Both work fine. The toaster over he refers to is actually both a large oven as well as for toast. This is brand new and there is also a separate toaster. No tenants have ever complained about appliances. The refund he received was more than generous. Upon arrival he immediately complained about the water color in one of the toilets and thought this bathroom hadn’t been cleaned. I offered to send the cleaning woman back which he rejected. When I spoke with her she said the coloring was from a new disinfectant cleaner she had put in the toilet snd forgot to go back and flush it, not it not being cleaned. Even Tensnt said rest of house was fine. They had checked all beds and the other three bathrooms. I am sorry he wasn’t happy with the refund. But in no way did he deserve a full refund.

II don’t know how to respond to such a mean review which is fraught with total inaccuracies. To say my house had mold ion the walls is outrageous. Please read the two prior reviews. One of which was by a Tensnt that moved out the day before this tenant took occupancy. Quite a contrast. Would they not have mentioned mold, and all the things she found wrong. This tenant rented months ago for three nights for eight people. Only her family of three showed up at ten the night before and at seven the next morning she contacted me that she was leaving and wanted a full refund for the four nights due to the fact that they could not stay in the house. According to the tenant her daughter had to sleep on an air mattress on the basement floor because she did not trust the linens on the bed. Ridiculous! My cleaning people change all the bedding prior to all rentals, and the bedding is relatively new. I’m always buying new sheets and towel snd linens. The furnishings of the house are exactly like the pictures, not vintage 70s. The stain on one small ceiling was due to a slider being left open upstairs during a rain storm and water seeped thru the flooor. As soon as summer is over the ceiling will be repainted. I told the tenant that I would be back in touch with her after I had the house inspected. I was so upset by the video she sent me snd her commentary that I personally drove four hours that same afternoon to look over the house and not rely on my caretakers opinion. The house looked fine. Very clean and in good order. Yes, it is an older home, but very spacious, in a great location with wonderful view, and lots of nice amenities. Most of the furniture was bought new within the last five years and the bathrooms have been modernized. The kitchen even has an air fryer and a bagel slicer. I value my guests and really want my house to seem like home to them for their stay. Another point I’d like to mention is that the town of Madhpee requires yearly home inspections for short term rentals. My home was inspected in June with full approval. Would they have approved if it had mold? Truthfully, I’m surprised that VRBO would publish such a review without first checking its validity .please understand why I have written such s detailed review.

Sorry the renter thought there was a bedroom on main level. No where in the description is this indicated. Perhaps the renter mixed up my house with another he looked at. All furnishings are the same as the pictures, which are not from 2013, and the couches and chairs and tvs are new within the last two years. The pictures are an accurate represresentation of what to expect. All deck furniture, both on main deck and upper balcony are also relatively new and comfortable. A gorgeous view is also offered.

First let me say the house is not staged. It is a home used about five weeks a year by my family ( maybe some underwear of one of my grandchildren inadvertently go left in a drawer) and rented during the off summer weeks. It is a family home as are most homes on Homeaway, but not used full time. It is furnished and decorated for comfort and warmth. I would take exception to the statement that it is dirty. Every Sunday a man and wife team clean the house thoroughly from 12:00 to 3:30. In the spring all the window treatments on the six sliding doors were replaced; so, I don't think there are panels missing as suggested. The turn on/off for the living room lamp can be accessed by foot right next to the lamp. The kitchen is well stocked for large parties ( as this tenant was a party of ten or more). I also am very generous in leaving condiments and other incidentals for tenants use. The fridge had one lower drawer in the freezer that said owner's drawer; otherwise it was totally empty. Most people realize that the cape can be damp at night, especially when as close to the water as my home is, and cushions get damp. They can be removed to dry cause all the chairs and lounges are in good condition. But they are just damp not moldy. Yes, the fourth bedroom in is the lower level which is totally above ground with sliders out to the yard. This tenant was very unhappy from the start of the week, which by the way was one of the hottest weeks of the summer in July. She called me and very rudely demanded that I do something immediately about the fan that runs the central air conditioner because it was disturbing the person sleeping in the lower level bedroom. I have never had that complaint before. I explained that if you turn off the fan it will effect the air conditioner operating properly and that given the 90 degree temperatures and mugginess of the weather, the air conditioner was probably running constantly. But to be sure the fan was not broken, I did needlessly send an air condition repairman to the house. This however does not get mentioned in the review along with the fact that all the couches and chairs in all three living spaces are brand new, all have flat screen televisions and a 75 inch television in the living room, and that all four bathrooms have been renovated ( two with marble ). People just need to look at the pictures to determine if this is a home they would find comfortable.

Sorry renter was disappointed in the house:: however, I feel some of the descriptions are very misleading. Also I wish , when they arrived on Saturday that they had contacted me and I would have had the cleaners return to correct within reason whatever they were unhappy with. However, I. heard nothing from them until Monday when they were in the process of leaving. Nowhere in the description nor in the pictures do I say or imply anything about the age of the house. Yes it is an older home, but much of the inside has been updated ( all bathrooms except basement bathroom which is in good condition) with granite vanities and new toilets and floors Fixture in bathroom referred to as broken is a nail in the wall where a cupholder had broken over the summer and I had it removed and plan to replace. . Also main floor has been resanded and stained and kitchen has new counters and very nice cabinets and stone floor.. House is nicely furnished and decorated and offers five flat screeened tvs ( living room 65 inches) and a large deck looking at Ockway Bay. Much of the furniture on main level is relatively new and house offers four bedrooms/four bathsrooms with an oversized master bedroom. House is cleaned after and before every rental as well as all dirty linens washed. The pictures of the house inside represent accurately the house and I would urge renters concerned about stairs to look carefully at the staircase. It's not wide but average size. Had this been a concern I wish the renter had asked me about the staircase before renting., cause the pictures pretty much show the width of the stairs. When notifying me of leaving the house, the staircase seemed to be the main reason. Of course I'm sure the renter would have liked a refund, but the house had been blocked off for them for months which made it unavailable to any other renters. But I, of my own volition, did refund them the entire cleaning fee, even though they had used the house for a couple of days; so, I I had to have it recleaned at my own expense. This never was mentioned in the review. But I also would like to note that I offer extremely reasonable rates in comparison to most homes in New Seabury of the same size and location. It is a very comfortable, well supplied home in a great location .

How disappointed I am to read this review and sorr y the tenant found it necessary to write such an exaggerated review. The house was totally repainted on the main level and almost all new furniture bought for the house and the tenants comfort, incluuding a 65 inch television. In fairness to me I would like to address the complaints about the deck. I personally had gone to the house the week before and set up the deck for this tenan'ts enjoyment. I put new tablecloths on all three tables on both the deck and the patio and cleaned all of the furniture, most of which is the net type of furniture that does not get moldy. I was in the process of having the deck restained; however, due to the incessant rain my painter only was able to power wasg the deck and we are waiting to get a dry spell to restain. During the week before the tenant arrived there was incessant rain and wind on the cape; so, all the cleaning of furniture and sweeping of the deck I had done was obviously for naught. Unfortunately it is high pollen season on the cape and with constant rain, I cant stop things from falling on the tables, deck and furnishings. My cleaning woman had gone in early in the week; so, she had not been there right before the tenants arrival. As for the musty smell, if there was one, this too was only caused by the dampness of the weather and the fact that the heat was set at 55 degrees. All the tenant needed to do was put the thermostat up to around seventy and this would have been taken care of in a short time. The arrival time and departure times are noted on the information I send, but I did tell this tenant that since nobody was coming into the house they could stay later than ten and not feel rushed. Also my instructions merely ask the tenant if they would be so kind as to put one load of laundry in the washing machine ( only) before leaving to make it easier for the cleaning people, especially when there is a large group such as this group of ten. The tenant texted me about asking them to do laundry and I explained that the request was made primarily for the summer when the house has a tyurnover for the same day and it takes the people many loads of laundry to get house prepared when all the beds and towels are used. I only ask in my instructions for people not to move furniture around, as I have had this happen on many occasions and then my cleaning service often can't locate the items. There was no insistence on either doing laundry or moving furniture other than a request in the information sheet. The house has six brand new sliding doors both on the main level and lower level and bedroom level which all work fine. There are two older sliders on the front bedroom side which I lock and ask tenants not to use because the decks off of them are older and narrow, and I don't want children going out on them. There are plenty of other egresses onto the maim deck and patio. . As for some of the wastebaskets having some debris in them, I have spoken to my cleaning service. Truthfully this must have been an oversight cause they usually do a very good job. There was toilet paper in all four bathrooms, but they are sometimes in the bathroom cabinets. I assure you this is a very nice house, well equipped for tenants enjoyment and conveniences, along with the fact that my rates are exceptionally reasonable. Unfortunately I can't control the weather conditions. But I have instructed my cleaning people to try and clean closer to the day of a tenants arrival so the outside can be checked. Hope this helps to clarify some of the reviewers complaints.