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Spacious 4BR, Hot tub, games close to Dollywood.

Galerie photos de l’hébergement Spacious 4BR, Hot tub, games close to Dollywood.

Extérieur
Coin séjour
Salle de jeux
Chambre
Restauration extérieure

Avis voyageurs

9,2 sur 10
Merveilleux
4 chambres4 salles de bain ou plus14 personnes

Équipements populaires

  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Animaux de compagnie admis
  • Wi-Fi gratuit

Découvrir la zone

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Pigeon Forge, TN
  • Place, Dollywood's Splash Country
    ‪18 min à pied‬
  • Place, Terrain de baseball The Ripken Experience - Pigeon Forge
    ‪2 min en voiture‬
  • Place, Patriot Park
    ‪4 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪57 min en voiture‬

Chambres et lits

4 chambres (14 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 canapé-lit (double) et 2 lits superposés (1 place)

Chambre 5

1 canapé-lit (double)

4 salles de bain, 2 WC avec lavabo

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Salle de bain 6

Espaces

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Spacious 4BR, Hot tub, games close to Dollywood.

Welcome to "Beautiful Vista," a stunning four-bedroom, four-bathroom house nestled in the serene park-like setting of Smoky Mountain Resort, just 1.3 miles from the excitement of Dollywood. This spacious 3,512-square-foot retreat comfortably sleeps 14 guests, making it the perfect destination for family gatherings or group getaways. Immerse yourself in luxury with amenities designed to enhance your stay, including high-speed WiFi, air conditioning, and a cozy fireplace that adds warmth and charm to the expansive great room.
The heart of the home is a beautifully furnished kitchen, complete with custom cabinetry, granite countertops, and top-of-the-line stainless steel appliances. Whether you're preparing a meal to enjoy in the elegant dining area or hosting a barbecue on the deck, this kitchen is equipped for every culinary need. Each of the three master suites boasts a king-sized bed, private ensuite bathroom, and indulgent jacuzzi tub, providing a haven of relaxation after a day of adventure.
The outdoor space is equally inviting, featuring a hot tub where you can unwind while taking in the breathtaking mountain views. For entertainment, the loft offers a game area with a pool table, perfect for friendly competitions. Younger guests will delight in the bunkroom, designed as a game and theater room, providing endless fun without disturbing the adults.
Conveniently located near the vibrant attractions of Pigeon Forge, "Beautiful Vista" offers a tranquil escape with easy access to the area's best activities. Whether you're exploring the nearby hiking trails or simply enjoying the luxurious comforts of this exceptional home, your stay promises to be unforgettable. Book your retreat today and experience the beauty and serenity of the Smoky Mountains.




When you book with us, you will enjoy one complimentary ticket per night of your stay to each of the following activities, plus unbeatable savings on other local favorites. Here is a list of the attractions included in this offer:
Rowdy Bear Snow Park
Horseback Trail Ride
Regular ticket for Hatfield & McCoy Dinner Feud show
Comedy Barn
Pirates Voyage Dinner & Show
Dolly Parton's Stampede Dinner & Show
Mammas Farmhouse Dinner
Soul of Motown
Hit Parade at the Grand Majestic Theater
The Magic of Terry Evanswood
Country Tonight
1-Day Dollywood Splash Country Park ticket
Dollywood Theme Park
Soaky Mountain Water Park
Adventure Ride Mountain Coaster
Paula Deen's Lumberjack Feud
Lower Pigeon Forge River Rafting – Scenic floating trip
Upper Pigeon River Rafting – Whitewater Trip
Beyond the Lens
Alcatraz East Crime Museum
Trampoline & Extreme Area
Skyland Ranch
Crave Mini Golf
Please note that each ticket is valid for one attraction per day and cannot be carried over to the next day. Attractions are subject to change at the management's discretion.
We look forward to making your stay memorable with these exciting activities!
Guests will need to provide their own towels for use at the community pool.

Ajoutez des dates pour connaître les prix

Services et équipements

Bain à remous
Cuisine
Lave-linge
Sèche-linge
Animaux de compagnie acceptés
Wi-Fi haut débit gratuit

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Sunny Summer, Saltwater Pool, Hot Tub, Dogs
Pigeon Forge
  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
10.0 sur 10, Exceptionnel, (84 avis)
Sunny Summer, Saltwater Pool, Hot Tub, Dogs

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Spacious 4BR, Hot tub, games close to Dollywood. ?

À partir du 3 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Spacious 4BR, Hot tub, games close to Dollywood. le 19 mai 2026 commencent à 240 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Spacious 4BR, Hot tub, games close to Dollywood. ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Spacious 4BR, Hot tub, games close to Dollywood. ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Envie d'un séjour confortable riche en découvertes ? Cette cabane qui profite d'une belle situation à la montagne se trouve à 1,5 km de Dollywood's Splash Country et à 4,4 km de Dollywood (parc à thème). Rocky Top Mountain Coaster et Patriot Park se trouvent également à moins de 5 km de distance.

Avis

9,2

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 24 avis sur 35.
Note des voyageurs de 8 (Bien), d’après 8 avis sur 35.
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 35.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 35.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 35.

9,6/10

Propreté

8,0/10

Services et équipements

8,0/10

Infrastructures et conditions de l’hébergement

9,6/10

Arrivée

9,2/10

Communication

9,6/10

Emplacement

9,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Cynthia F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We went with two other couples and we loved having three identical master bedrooms with jacuzzi tubs, large walk in showers, and fireplaces. The game room was great, too. We would definitely stay here again.
Séjour de 3 nuits en août 2025
Avis vérifié

8/10 Bien

Joel M. M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Liked the host the house could use some more cleaning cobwebs and in the corners were dirty. Overall great
Séjour de 5 nuits en novembre 2025
Avis vérifié

10/10 Excellent

Dennon F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing pet friendly cabin

We really enjoyed our stay and being able to bring our dogs to the mountain with our family! Had great room outside for the dogs, super close to Dollywood and the other attractions. A quiet neighborhood. Would definitely stay here again!
Séjour de 5 nuits en mars 2025
Réponse de VrboOwner le 26 mars 2025
Thank you so much for your wonderful review! We're thrilled to hear that you and your family, including your furry friends, had such an enjoyable stay with us. It's great to know that our spacious outdoor areas and proximity to Dollywood and other attractions added to your experience. We strive to provide a peaceful retreat, so we're delighted that you appreciated the tranquility of our neighborhood. Your kind words mean the world to us, and we look forward to welcoming you back for another memorable visit. Until then, safe travels and warm regards!
Avis vérifié

8/10 Bien

Dwayne

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement et communication
Location was great. Easy access to main areas but away from the noise.
Séjour de 3 nuits en mai 2024
Avis vérifié

10/10 Excellent

Jonathan K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent location and great accommodations

Great location, close to everything, and plenty of room for our family to enjoy time together and apart! The hot tub was great, and we enjoyed watching Dollywood's fireworks each night. The bedrooms were great, and our children especially loved the game rooms.
Séjour de 3 nuits en décembre 2021
Réponse de VrboOwner le 12 janv. 2022
Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Avis vérifié

10/10 Excellent

Virgil Y.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

This property was everything and more than I ever imagined beautiful

I have never stayed in a cabin like this me and my family really enjoyed everything inside and out. We loved it so much we will be coming here again. With more family.
Séjour de 1 nuit en avril 2023
Réponse de VrboOwner le 19 avr. 2023
We are pleased to see you you enjoyed your stay. Keep us in mind for your next getaway!
Avis vérifié

10/10 Excellent

GARY G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Pleasure to work with Eden crest. They were very polite and helpful. Definitely will stay again an

Very good experience
Séjour de 3 nuits en novembre 2022
Réponse de VrboOwner le 1 déc. 2022
Thank you for letting us know you were pleased with your stay. Keep us in mind for next time!!!!
Avis vérifié

10/10 Excellent

Benjamin E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Across the street from Dollywood

Excellent. Amazing. Perfect Dollywood escape cabin.
Séjour de 2 nuits en novembre 2023
Réponse de VrboOwner le 8 déc. 2023
Thank you for taking the time to leave a review. Glad you had an amazing time!
Avis vérifié

8/10 Bien

Michael R.

Les points forts : Propreté, emplacement, exactitude de l’annonce

Really close to Dollywood

We had a great trip. AC was not working properly and they sent someone the next day and fixed it.
Séjour de 3 nuits en juillet 2024
Réponse de VrboOwner le 16 juil. 2024
That's good to hear they were able to fix the AC for you promptly! Overall, it sounds like you had a positive experience despite the initial hiccup.
Avis vérifié

10/10 Excellent

Beth B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great location!

Plenty of space for kids and adults alike. Only 5 minutes from Dollywood, but very quiet and tucked away property. Only ding is they never came to empty the overflowing outside garbage receptacles until we called them. The kids loved the game rooms.
Séjour de 5 nuits en juillet 2022
Réponse de VrboOwner le 30 août 2022
Thank you for taking the time to share your guest experience. Our staff strive hard to make all of our guests' vacation experiences a great one. We look forward to welcoming you in the future
Avis vérifié

10/10 Excellent

John A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Lots of Room

My family and I enjoyed our visit at the Cabin....we had plenty of room throughout the cabin to relax, pampered by all the amenities and also enjoyed our privacy. Each of the three main bedrooms was like a little get away by themselves being individual on-suites each with a gas fireplace and large whirlpool tub. The cabin was a great retreat when we wanted to chill out away from the crowds.
Séjour de 3 nuits en novembre 2021
Réponse de VrboOwner le 7 déc. 2021
Thank you for such kind words regarding your recent stay. Our team really strives to deliver the best customer service possible to all our guests. Our goal is to provide our guests with a wonderful vacation experience. We appreciate you taking the time to share such positive feedback. We hope to welcome you back soon!
Avis vérifié

10/10 Excellent

Thomas O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Dollywood trip

This is the second time staying at beautiful vista and we enjoyed it again! The location is great for what we come to the mountains to do. Dollywood is right across the street! The beds are very comfortable and the showers are large. I would suggest replacing the panels on the floor in the kitchen as they are coming up. We love the shuffle board and the back deck!
Séjour de 3 nuits en mars 2023
Réponse de VrboOwner le 19 avr. 2023
We appreciate you taking the time to leave a review! We are happy to hear you enjoyed your stay!
Avis vérifié

10/10 Excellent

Matt A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great property and location

We stayed over Memorial Day weekend and had a great time in this cabin. Our group was 2 families and 10 people in total. The cabin is well maintained and up to date. The kids loved the game room and we all loved the hot tub. Also, the property managers checked in with us a couple of times over our stay, and were very responsive to requests. For example, the trash cans outside were full when we arrived, and they took care of that issue quickly once we notified them. Highly recommended.
Séjour de 3 nuits en mai 2022
Réponse de VrboOwner le 17 juin 2022
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. This cabin Family Valley Lodge definitely has all the amenities you could possibly want in a cabin. Our team works very hard to make sure that our guest’s vacation experience is a great one. Our goal is to create a home away from home, a true escape to paradise! We hope to see you again soon!
Avis vérifié

10/10 Excellent

Shaun T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Place

We had a wonderful stay. This home was perfect for our needs. The beds were very comfortable, the hot tub was wonderful, and the game areas were great for entertaining everyone during the rare down times. Very clean and everything worked well. Our only suggestion is to bring all your kitchen staples. The kitchen is stocked with all needed flatware/pots/pans/plates etc. but what is needed is coffee filters, napkins, spices, plastic wrap, foil, etc. We defiantly recommend this property.
Séjour de 5 nuits en mars 2022
Réponse de VrboOwner le 27 sept. 2022
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all our guests have a wonderful vacation experience. We hope to see you back soon!
Avis vérifié

10/10 Excellent

Hellen T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Lovely

This property was such a pleasure to stay in. The hosts were prompt with communication and willing to help any time we needed it. The rooms were spacious and fit our needs. We had 13 people on this trip and we fit perfectly. The kitchen had all the necessary utensils. The place was clean. Overall we loved the place. It was close to many shops, restaurants and stores for grocery shopping and other needs. The property is up a pretty steep hill so make sure your vehicle can handle that but otherwise we loved it.
Séjour de 5 nuits en juillet 2022
Réponse de VrboOwner le 30 août 2022
Thank you for taking the time to share your guest experience. Our staff strive hard to make all of our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Avis vérifié

8/10 Bien

Michael W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great End of Year Fun

We had a great time at this property in Pigeon Forge. The location was very convenient as it is right across from the entrance to Dollywood parking. The house was clean and well appointed. The whole family loved the game room and options for things to do when we were at the house. We had other family who were staying elsewhere join us for evening fun and had plenty of room around the table and at the bar. The only issue we ran into was we had more than one vehicle and parking is shared with the building next door and there was some challenge with making sure everyone had a space. That was our only complaint. Great house for a family gathering!
Séjour de 4 nuits en décembre 2022
Réponse de VrboOwner le 9 mars 2023
Thank you for taking the time to leave a review. We are pleased to see you enjoyed your stay!!
Avis vérifié

8/10 Bien

David R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great time in Pigeon Forge

Overall property was great. New property but already starting to show a little wear with minor items. While amenities were sufficient, some items like utensils, can openers, etc were clearly the cheapest possible to check the box. As an owner of vacation rental properties I found this to be disappointing. Additionally the trash facilities were small for a 4 bedroom house with weekly pickup. With that said, the location was excellent and we LOVED the back porch! I would stay again and recommend the property. Beds were also very comfortable.
Séjour de 6 nuits en juin 2022
Réponse de VrboOwner le 21 août 2022
David, thank you for your stay with Eden Crest Vacation Rentals and for taking the time to share your experience in the cabin. I will reach out to the owner with your concerns about the cabin. You can have trash pick up every day all you have to do is call the office so sorry for the misunderstanding. We hope you come to visit again soon!
Avis vérifié

10/10 Excellent

Stephanie W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Lovely Stay

We enjoyed our stay. We have 6 kids ranging from 15-6 so the beds were ample for our needs. The kitchen sat us all for meals and there was plenty of dishes/cookware. We all enjoyed the game room. We didn’t stay outside as much, it was a little windy and brisk. The hot tub was the only bummer, it was luke warm and we did try to get in for a bit but it was too cold, so I hopped in the tub and turned on the fire which was nice and relaxing. The tub faucet in one of the masters was loose so we did not use that one. There were also plenty of linens. It was a good stay and we will come back, maybe for an adults only trip next time!
Séjour de 2 nuits en mars 2022
Réponse de VrboOwner le 26 mai 2022
Stephanie, thank you for your stay with Eden Crest Vacation Rentals. We are happy you enjoyed the cabin and its amenities. If you had called about the hot tub we could have gotten it working for you over the phone. Most times they go into sleep mode after draining and cleaning between the stays. Please come back to stay with us again!
Avis vérifié

10/10 Excellent

Karin S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great location but needs more pantry space

Great cabin literally across the street from Dollywood. Large bedrooms, plenty of fun games for the kids to play with and dog friendly, which was a must the Eden crest staff were very helpful with the check in process. I would definitely stay there again… My only suggestions would be about things that need to be updated… some of the drawers in the dressers were difficult to open and close… The pans have been used a lot and not taken care of so new ones would be a good idea… There was no space to store our snacks as every cabinet and drawer had something in it so maybe free up a cabinet somehow or add a pantryWe loved the fireplaces in Jacuzzis in each room. Everyone loved the hot tub on the back deck with the television.It would’ve been nice if there had been instructions on how to use the television/dish network Love the fact that Dollywood was down the hill and across the street love the fact that we were 10 minutes away from the island and all the dinner shows
Séjour de 3 nuits en décembre 2024
Réponse de VrboOwner le 6 janv. 2025
Thank you for sharing your delightful experience at our cabin! We're thrilled to hear that you and your family enjoyed the convenient location, spacious bedrooms, and entertainment options. We appreciate your feedback on areas for improvement and will address the drawers, kitchenware, and storage space to enhance future stays. Your suggestion about providing TV instructions is noted, and we’ll make sure to add them. It’s fantastic to know the fireplaces, jacuzzis, and hot tub added to your enjoyment. We look forward to welcoming you back for another memorable stay near all the attractions!
Avis vérifié

10/10 Excellent

Steve S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

family time

great venue for family getogethers, we have 3 children and they have 5 children, so was a great time for everyone. Game room grand, watching TV in the family room or outside on deck from the hot tub or while cooking was also grand. Baths and kitchen very updated, loved every minute. there was some issue with odor outside. It was a rainy weekend and smelled foul like a landfill type odor drifting from somewhere. This was not from the cabin, but outside. Loved all the gas fireplaces, very nice in setting the ambiance in each room including the baths on a cold weekend. we will look into staying here again or at slightly larger cabin for our growing family :)
Séjour de 3 nuits en janvier 2023
Réponse de VrboOwner le 1 févr. 2023
Thank you for taking the time to leave a review. We are happy to see you enjoyed the cabin and the amenities. Keep us in mind for your next getaway!!
Avis vérifié

4/10 Médiocre

Matt J.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Nice House with lots to do but hot tub did not work.

Nice house with lots of games/entertainment but disappointed we were notified just 2 days prior to arrival the hot tub was not working. We were told someone would come out to fix it early in the week but noone ever showed up. We were given a couple attraction passes which was nice but still wish we were notified sooner.
Séjour de 4 nuits en février 2022
Réponse de VrboOwner le 29 mai 2022
We are so sorry that your recent stay with us did not meet all your hopes and expectations. Our desire is t provide our guests with a beautiful vacation experience. We did call to make you aware that the hot tub will not be available for your stay as soon as possible. We cannot always anticipate when we will need a part or if it will be delayed. We are glad to the report that issue was resolved. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future! .
Avis vérifié

8/10 Bien

Terri V.

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Excellent location

The cabin is very nice, with plenty of room in all the rooms including bathrooms. The ice maker quit working the last day we were there and maintenence came right away to look at it. Still not fixed but since we were leaving the next morning we didn't worry about it. Check-in was a little mixed up because they texted the alarm code but not the door code. A quick call and we were in. I thought there would be more information given about wifi and check out process but no. Overall loved location and the cabin. If I could make a suggestion.. a binder would be nice for future guest the Includes the wifi Info, check-out instructions, important phone numbers like the office for needing trash cans empty, grocery stores ect. Thanks for a memorable vacation.
Séjour de 5 nuits en juin 2022
Réponse de VrboOwner le 30 août 2022
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. This cabin definitely has all the amenities you could possibly want in a cabin. We strive very hard to make sure that our guest vacation experience is a great one. We hope to see you again soon!
Avis vérifié

6/10 Satisfaisant

Claudia G.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce

Overpriced for what was there.

Property had issues. No internet. Television's had so many remotes that a tech savy person could not figure it out. Towels were scrathy, fabric softerner would be appreciated. Silverware was so cheap it bent. When u don't provide cleaner for kitchen table and counters or stove, that is unsanitary. 2 garbage bags for 6 days, just ridiculous. The property had a garabage dump smell. For as much as we spent. I expected more.
Séjour de 6 nuits en avril 2022
Réponse de VrboOwner le 27 sept. 2022
We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our upper management team. We do apologize for any inconvenience that this has caused you and your family. We provide only a starter pack for things such as trash bags etc. Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future.
Avis vérifié

2/10 Horrible

Marie W.

Les points forts : Propreté et arrivée
Les points faibles : Communication

Will not ever book with Eden Crest again

Overall the property was nice but upon arrival we reported a LED television in the game room was not working. Took a photo and sent it to management. Maintenance came out the next day and mentioned they had a rowdy crowd before we got there. Indicating the prior guests may have damaged the tv. I received an email after checkout requesting I pay 163 for the tv and they provided a photo from 2 days prior showing the tv working. I made multiple attempts to talk to the agent that sent me the invoice and demand for payment but she has not called me back. She did respond to my email saying the owner was requesting payment. Completely unacceptable way to treat your guests and beware that you may be held accountable for damage occurring prior to your stay!
Séjour de 2 nuits en mars 2025
Réponse de VrboOwner le 14 mars 2025
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. Our team inspects the cabin thoroughly before each guest's arrival, and the television was in working order prior to your stay. We communicated via email to ensure transparency and maintain a clear record. The photo evidence shows the television was struck by an object, which is why we reached out regarding the damage. We understand your frustration and are committed to resolving this matter promptly.
Avis vérifié

8/10 Bien

Jennifer M.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Trash issues

Loved the home itself and the location to all the attractions! However, there is no true WiFi, you have to try and bounce off the condos next to the home, so if you need it for work or school it won’t work. Also, the TVs are smart TV and you can’t stream because there is no internet. The major issues we had were with trash pickup. We had to call for days to get someone to come get it. While we waited for them to come get our trash. The condos next to us started dumping their trash all over the side of our house and an animal got into it and shredded it everywhere. We had two large families with us and we made a lot of trash. One of the managers called me after we complained multiple times and we told we would be compensated for these issues. We have now been home for weeks and we haven’t heard anything at all.
Séjour de 7 nuits en décembre 2021
Réponse de VrboOwner le 20 janv. 2022
Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future.

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Vous êtes reçu par Eden Crest Vacation Rentals

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