Spotted Moon Ranch - Bord de rivière - Chalet deux chambres

Thank you so much, John! We loved having you as a guest and very much appreciate your willingness to refer friends and family. We have a lot of plans for the future for Spotted Moon Ranch and will look forward to showing them off the next time you visit. All our best, Jacquie and McKenna

It looks like there was a problem with understanding our listing. We make it clear that this is a working ranch with no AC. We have put a lot of effort into making our listing as transparent and comprehensive as possible as ranch life is not for everyone. When you reached out, after your arrival, asking about AC I explained that AC is very uncommon in Wyoming and let you that the Wyoming version was to open your windows at night and shut the blinds during the day. You reported back to us that this worked great as our summer night temps are in the 40s to 50s. As for your claim that I said that privacy cannot be expected on our ranch, that is not true. After reviewing our correspondence. you wrote that you would have preferred no work to be done anywhere on the ranch during your stay. I responded that it is unreasonable to expect all labor to be halted on a working ranch for a guest’s multi day stay. I stand by that. It is unusual to have anyone working near the guest cabins and I would have happily redirected the worker that was disturbing you at 8:30am, but we weren't informed until after checkout. Privacy and work being done on a working ranch are different things and we take privacy incredibly seriously. It is of utmost importance and we ensure it for all our guests. We were disturbed after your checkout to find that you had climbed on the cabin furniture to remove all the LED bulbs from the can lights because you thought they were too bright, and you did not realize they were on a dimmer switch. In addition we found, you removed the deck furniture from another guest’s cabin without asking either us or the guests. I did double check our listing and photos and the only things that I see as being a misrepresentation are that we replaced the old couch with a new one, put fresh paint on the house and barn, and added extensive landscaping. Our most common feedback is how relaxing and peaceful it is here at the ranch. I am sorry that you did not receive the getaway you had been hoping for. I encourage you to peruse all listings thoroughly in the future so you can be sure your stay is everything you hoped for and more. All our best, McKenna and the entire team at SMR