6/10 Satisfaisant
Jill H.
31 mai 2025
Les points forts : ArrivĂ©e, communication, emplacement et exactitude de lâannonce
Les points faibles : Propreté
Started out good
Everything started out great. The property was clean and well taken care of. The house is just as cute as the pictures. Communication was good. Then we had a huge storm one night (about 3 days in) and the bedroom ceiling started leaking all over the bed. I didnât get to sleep in the bed that night because it was soaked. The next day, I contacted them and was told they would tell the property manager. Nothing was done that day. I did not get to sleep in the bed again that night because everything was still wet. I contacted them again the next day and was told the problem was the gutters needed to be cleaned and someone would be out that day to clean them. I came back from the beach that afternoon and there was a guy cleaning the guttersâŠbut the bed was still wet. Another storm popped up, and the guy left with the ladder against the house and one of the storage doors outside open. It stayed that way until we left 2 days later. Nothing was ever done about the wet bed so I slept on the sofa for 4 of our 7 nights there. Not very happy with how things ended up after being so excited about staying at this adorable house. On a positive note, something happened with the golf cart battery, and they helped to resolve the issue quickly.
Jill H.
Séjour de 7 nuits en mai 2025
