Aussi proche de l'eau que possible ! Rénové et relaxant !

Hey Shannon! Thank you for your feedback. I’m sorry that your stay did not meet your expectations, but I do want to clarify a few details for future guests. The A/C issue occurred around 8p.m. on a Friday evening. As soon as I was notified, I contacted my HVAC technician. Because it was after hours, he was unable to come that night, so I immediately provided five fans to make everyone as comfortable as possible. The tech arrived at 9am the next morning and had the issue resolved within 30 minutes. Given the timing, I feel I responded as quickly as reasonably possible. I also offered you an additional night at no charge for the inconvenience. I truly felt this was a meaningful effort to make the situation right and went above and beyond to accommodate. Regarding the electrical concerns, all switches and exterior lighting are working to my knowledge. I will, of course, continue to have everything checked to ensure it is operating properly for future guests. The sliding-door concern is also being addressed, although I do believe it was simply not shut completely. I take the condition of my property and my guests’ experience seriously. Unexpected maintenance issues can happen, but when they do, I make every effort to respond quickly and resolve them, and in this situation, I believe I did exactly that.