Moonridge Spa Cabin-Près Pêche, Golf, Montagne, Vélo, Zoo, et le lac

Yes💕 we have the OZONE MINERAL HOT TUB😇 Is Chlorine free & more forgiving bc my husband & I are allergic to the chlorine pools & this option is rash-free for us. We come every year for a month to update, clean & repair while we ski & shop, etc. Glad so many have also enjoyed our cabin over the years. We deeply appreciate all our guests💕

Wow! That would have been a great message for housekeeping when you arrived💕 We could have corrected that immediately. Next time, please communicate in a timely manner for better service. ThankYou for choosing Apple Jacks Cabin

The cabin is thoroughly cleaned & disinfected after each guest according to City & Covid Guidelines. We will review inventory on our annual ”work on the cabin for a month” trip every February, which is when we fix & replenish & replace whatever the year of guests have used if it wasn’t fixed on-call during the year. Pls text a list in our VRBO conversation. Robin said she asked if you needed anything & you were very nice but had no suggestions at the time except “salt”. Guests can text or call her anytime! She’s our 24/7 feet on the ground! She ran out & immediately got salt at your request. You could have asked for whatever you needed. Timely Communication is the key. Hope you had a great week and Christmas holiday at the cabin💕

Oh Dear💕You must have missed the 2 large bedrooms upstairs next to the bathroom! the large master bedroom and the one with 2 queen beds in it. Did you not notice doors to both sides of the bathroom door? That’s a new one ☝️ Sorry you missed half the house💕

Dear Matthew, you could have voiced your report to us directly, here, so we could correct any shortcomings were they present. Let’s give credit where credit is due: -The cabin is thoroughly disinfected before every stay according to City Covid Guidelines. -No one else seems to have had issues like this. -Illnesses generally have gestation periods of 3-17 days. You could have gotten sick anytime before your 2 night stay at our cabin. -If our cabin had make you sick, it would have been better to tell Robin, who cleans & greets for us, so she could immediately re-disinfect everything, instead of telling her you are “leaving early to beat the storm”. Correct me if I don’t have this right? There was a massive storm coming & you did not bring tire chains as legally required for winter travel in the San Bernardino Mountains (a $500 traffic fine). I’d appreciate your report more if it were given in a timely fashion, if it weren’t in your public review, and so much too late to enjoy your stay. Hope you are feeling better & have discovered the causes & cures of your conditions. Robin gave you one star off for cleanliness & one star off for communication & one star off for not following house rules because you left a mess, didn’t communicate your concerns at the time, and didn’t follow cabin rules in general as stated in the contract you accepted before payment. Hopefully you can learn from this💕

Thank you for taking the time to review Apple Jacks Spa Cabin. We are pleased to hear you were able to enjoy the cabin. Our family cabin is just a bit bigger than your estimate at 976 sq ft. We are in our early seventies and bring our grandchildren, nieces and nephews, who also have small children. The staircase is a bit narrow but level. We encourage anyone who has trouble with stairs or needs assistance walking to find other accommodations, which you can find stated on the website.