The townhouse was absolutely gorgeous and had a lot of room for what we needed. Overall location was great, but however we had a some problems: 1) the master bedroom bathroom locked for no reason 2) fob for the pool and beach was not with laminated sheet 3) the starter on the grill did not work and 4) had no key to get into the closet for beach chairs and floats
Each time we had a problem, we did reach out to Robin. She resolved each issue but her responses were not very helpful. For example, when the cleaning crew took the fob she told us to meet them in where they had their next job to get the fob or she was not willing to spend the additional money to get another fob from the management company so we went 2 days without being able to get into the pool or beach. In reference to the grill, she told us the starter was broken and could buy charcoal to get it running and the key for the closet showed up on the day before we were suppose to check out. We would visit this location again but not stay at this particular property because of all the problems we ran into.