Crested Butte Mountain | Hot Tub, BBQ Area & Views

Mike and their group were great! Looking forward to having them stay with us again! Grateful to have them over and highly recommend them to the community.

Thank you for your feedback, Kayleigh. We’re glad to hear you found the home clean and enjoyed the property overall. To clarify for future guests, the listing itself has always accurately reflected the home’s 4-bedroom layout. Unfortunately, during pre-booking communication, incorrect information was shared by a member of our team regarding the bedroom count, which led to the misunderstanding. As soon as we became aware of this, we addressed it internally to ensure it does not happen again. The guest group chose to remain in the home for the full reservation and completed their stay without any other concerns reported about the property. After the stay, the guest requested a substantial refund related to the bedroom misunderstanding. While we were unable to meet the full amount requested, we did work with the guest to provide a goodwill refund and resolve the matter directly. We appreciate the feedback and remain committed to clear communication and a great experience for future guests.