6/10 Satisfaisant
Michele A., Red Hook
22 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
This property has a lot of potential but...
My family and I enjoyed being so close to the shore and having enough room for our family of 5. The property was nicely decorated and updated and had many kitchen amenities. That said, we did have several issues with the property.
1. The AC unit stopped working on our second day there. We spent about 24 hours without it, making the house extremely uncomfortable, especially at night. A repair person was sent out and it was thankfully repaired.
2. On the third day of our stay, the septic alarm began sounding. We called the rental agency who was able to request the utility company come and inspect it. Fortunately, it was able to be repaired, but we were told that this was not the first time there was an issue with septic.
3. When we arrived, we observed that one of the lower kitchen cabinet hinges was broken and the door was hanging off. We told the rental agency about it, but it was difficult to manage walking/working around it, so my husband went out to the hardware store and purchased a new hinge which he installed himself, so the cabinet door could be rehung properly.
4. When we arrived, there was no comforter for one of the twin bunks. We let the rental agency know about it but a replacement was never provided.
5. One of the twin bunks did not have a pillow.
6. One of the pillows from the king bed had fresh blood stains on it so we did not use it.
7. More closet space is needed in bedrooms.
8. There is mold in the washer. I had to wipe it out with Clorox wipes.
Michele A.
Séjour de 7 nuits en juillet 2023