2/10 Horrible
laurie s.
2 juin 2025
Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beware - stay away, this property is not suitable to rent
I booked this property for an entire month. The day of check-in I requested early check-in, but did not hear back. I went to check in at the normal time, however, the entire house was not cleaned, the yard was full of debris, 5 gallon buckets full of ?? and rusted metal parts and nails throughout the yard. But the kicker was realized upon trying to enter the front door. It was obvious something had completely torn up the front doormat and tried to get into the house. Evidently that varmints died on the side of the house and was still there - the stench was so overwhelming that I could barely walk in the front door. The beds are very badly soiled and not made, and there is no way I would have stayed one night, let alone an entire 30 days in the bed. All of the linens were in the hallway to be washed. The bathroom had been used and not been cleaned as was the kitchen. The entire place was dirty, trashy and a dead animal on the side of the house. I asked for a refund the next day. While they said that they would process the refund, they sent me an email stating to call them. When I called them, they hung up on me at least four times, said that the owner would only agree to a partial refund, however would never tell me what that partial refund was. I sent photos of the property along with a long description. In the end, I had to contact my credit card and now they are fighting with the homeowner/property management company for the full refund.Terrible house - beware.
laurie s.
Séjour de 31 nuits en mai 2025
