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Appartement condo·Hôte professionnel

Beach Service Included | Gulf-Front 15th Floor Condo | Stunning Sunset Views

Galerie photos de l’hébergement Beach Service Included | Gulf-Front 15th Floor Condo | Stunning Sunset Views

Restauration extérieure
Coin séjour
Coin séjour
Coin séjour
Coin séjour

Avis voyageurs

7,6 sur 10
Bien
1 chambre2 salles de bain6 personnes

Équipements populaires

  • Sur la plage
  • Piscine chauffée
  • Parking sur place
  • Cuisine
  • Lave-linge
  • Climatisation

Chambres et lits

1 chambre (6 personnes)

Chambre 1

1 très grand lit

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Jardin
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

Beach Service Included | Gulf-Front 15th Floor Condo | Stunning Sunset Views

This new and upscale condo is just what you have been looking for. You can relax on the beach, dine on your private balcony, take a swim in the outdoor heated pool, or relax in the hot tub. This unit is on the 15th floor of this new development. Awesome ocean front condo that sleeps six and is totally upgraded. This fully furnished, professionally decorated unit features 9 ft ceilings, granite counter tops, full-length windows throughout all living spaces including full length terrace that lead to your private balcony with a corner view of the gulf of Mexico. The separate bunkroom has a twin bed with twin trundle, flat screen TV and DVD player. The kitchen is fully equipped. Located in the heart of Panama City Beach on Front Beach Road, Aqua is within walking distance of Gulf World Marine Park and the Pier Park shopping and entertainment complex. This condo is an A3 floor plan with 1104 sq.ft. living space and 227 sq.ft. terrace space located on the 15th floor of Aqua and is .4 miles East of Pier Park. Beach service included during your stay.

Parking passes starting 1/1/25 are now $50 per pass


Singles under the age of twenty-five (25) are prohibited from booking unless accompanied by a parent or legal guardian. For all family groups, married couples and responsible adults over the age of 25, proof of age is required. There may be additional restrictions regarding the number of people that may accompany a parent or legal guardian. Age and identity will be verified prior to check-in.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Intérieur
Belle, front de mer, 1 chambre 2 salles de bain Chaises de plage inclus (6 personnes)
Panama City Beach
  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
8.8 sur 10, Excellent, (106 avis)
Belle, front de mer, 1 chambre 2 salles de bain Chaises de plage inclus (6 personnes)

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 25 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Numéro d’enregistrement de l’hébergement : 35672
Hébergement n° 1982730vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Panama City Beach

Cet appartement en copropriété vous donne rendez-vous à Panama City Beach, plus précisément près de parcs de loisirs, sur la plage. Les célèbres Centre commercial Pier Park et Thomas Drive valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Plages de Panama City et Parc Frank Brown. Consultez l'affiche de l'emblématique Publix Sports Park et prévoyez du temps pour passer par l'agréable Parc aquatique Shipwreck Island, attraction prisée des environs. Les points d'eau de la région vous permettront de vous adonner à différentes activités telles que les promenades en bateau à moteur, tandis que ses écrins de nature offrent le décor idéal à tous ceux qui rêvent de tester les excursions écologiques.
Carte
Panama City Beach, FL

À proximité

  • Plages de Panama City - 6 min à pied - 0.6 km
  • Centre commercial Pier Park - 8 min à pied - 0.7 km
  • The Grand Theater - 8 min à pied - 0.7 km
  • Jetée de Russell-Fields - 9 min à pied - 0.8 km
  • Parc Frank Brown - 2 min en voiture - 2.5 km

Comment se déplacer

  • Aéroport international Northwest Florida Beaches (ECP) - 19 min en voiture

Restaurants

  • ‪McDonald's - ‬13 min à pied
  • ‪Dave & Buster's - ‬12 min à pied
  • ‪Ford’s Garage - ‬12 min à pied
  • ‪Marble Slab Creamery - ‬11 min à pied
  • ‪Margaritaville - ‬9 min à pied

Foire aux questions

L'hébergement Beach Service Included | Gulf-Front 15th Floor Condo | Stunning Sunset Views dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Beach Service Included | Gulf-Front 15th Floor Condo | Stunning Sunset Views ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Beach Service Included | Gulf-Front 15th Floor Condo | Stunning Sunset Views ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans le secteur de Panama City Beach, cet appartement condo se situe à 10 minutes de marche de sites comme : Swampy Jack's Wongo Adventure, Plages de Panama City et Centre commercial Pier Park. Topgolf Panama City Beach et Jetée de Russell-Fields se trouvent également à moins de 10 minutes de là.

Avis

7,6

Bien

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 31.
Note des voyageurs de 8 (Bien), d’après 6 avis sur 31.
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 31.
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 31.
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 31.

7,6/10

Propreté

9,0/10

Arrivée

8,0/10

Communication

9,8/10

Emplacement

7,6/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Jake M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Very nice great deal for the price.
Séjour de 4 nuits en avril 2026
Avis vérifié

10/10 Excellent

Jessica S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Love this place. Perfect location. Beach service is great!
Séjour de 7 nuits en septembre 2025
Réponse de VrboOwner le 13 oct. 2025
Thank you for the 5-star review! Glad you loved the place and that the location and beach service were perfect. We hope to welcome you back soon.
Avis vérifié

10/10 Excellent

David K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great getaway to PCB

We really enjoyed our time at Aqua in Panama City Beach. Location was great, hotel and accommodations were top notch!
Séjour de 4 nuits en juin 2025
Réponse de VrboOwner le 15 juil. 2025
Thank you for the glowing five-star review. We're delighted that you enjoyed your time at our vacation rental. We'd love to see you again for another fantastic getaway!
Avis vérifié

10/10 Excellent

Angelica W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful view and very clean
Séjour de 3 nuits en juillet 2025
Réponse de VrboOwner le 22 juil. 2025
Your five-star review means the world to us! We're so happy to hear that you enjoyed your stay at our vacation rental. We'd love to have you back for another fantastic getaway!
Avis vérifié

10/10 Excellent

Erin T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had another great vacation at AQUA! Room was nice and clean. We had everything thst we needed.Customer service was great and we were even able to get into our room early and stay a couple extra days!
Séjour de 8 nuits en mai 2025
Avis vérifié

10/10 Excellent

Sidney M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We have been staying in PCB for the last 30 years and this was our first time at this property. The self check-in process was seamless. The unit was clean. The proximity to shopping and restaurants was very convenient, and the amenities were great. The staff in the restaurant seemed unhappy that I came in to get an overpriced muffin one morning, but maybe she just had an off day. Other than that, it was a very pleasant stay.
Séjour de 4 nuits en août 2025
Réponse de VrboOwner le 16 août 2025
Thank you for your feedback. We appreciate your honesty about the condition of the condo and the shared bath. We have shared your comments with our cleaning and maintenance teams to address these issues, including repainting and a deep cleaning. We're glad the master bed was comfortable and will also look into improving the bedding in the bunk and sofa beds. Your input helps us enhance the guest experience.
Avis vérifié

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

My stay at Aqua.

Great location and very convenient. Great property.
Séjour de 7 nuits en octobre 2022
Réponse de VrboOwner le 22 nov. 2022
Jeff, thank you so much for your great review. We are so glad you enjoyed your stay. Hope to see you again soon.
Avis vérifié

4/10 Médiocre

Sydney L.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
Arrived at the condo and nothing in the welcome book was right. The wi-fi password didn’t work. we didn’t have a 4 digit code for the gates to the pool, beach, and fitness center. All codes given to us were 6 digits. Everytime you flushed a toilet it sounded like a ship horn. There was moisture on the wall when arriving indicating probably mold starting. For the price of 5 days 4 nights not worth that much in my opinion. The receptacle cover came out from the wall when unplugging the TV because the TV quit working. All in all not worth it.
Séjour de 4 nuits en octobre 2025
Réponse de VrboOwner le 13 oct. 2025
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced and appreciate you bringing them to our attention. Our team will review the welcome book information and update any incorrect details, including the codes and Wi-Fi password. We’ll also have maintenance check the plumbing, wall moisture, and outlet cover to ensure everything is corrected. We truly regret that your stay did not meet expectations and hope you’ll consider giving us another chance in the future.
Avis vérifié

8/10 Bien

Shy W.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Family vacation

We loved the property- it was updated and not as pictured- there were a few issues that I have messaged about but no response.
Séjour de 7 nuits en juin 2021
Réponse de VrboOwner le 23 août 2022
Shy, thank you for your review. We hope that you enjoyed your stay and would be happy to discuss any issues you may have experienced during your stay. Take care.
Avis vérifié

10/10 Excellent

Noah M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Convenient location

We enjoyed our stay at this location. It's right on the beach and conveniently located near Wal-Mart, Target, Pier Park, etc. Located right across the street from a liquor store. The prices at the store are a bit elevated, but you don't have to drive anywhere to re-up on alcohol should you find your supply running low. Had a minor issue with the washer and management was able to send someone out in a reasonable time. I would stay here again.
Séjour de 4 nuits en juin 2022
Réponse de VrboOwner le 23 août 2022
Noah, thank you for your great review. We appreciate all of the recommendations for our future guests. Glad we were able to get the washer situation taken care of for you during your stay. We hope to see you again soon. Take care.
Avis vérifié

2/10 Horrible

Angie S.

Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté et communication

Won’t stay there

We had NO TV in our living room paid for staying 5 nights we left a day early it was terrible service
Séjour de 5 nuits en août 2023
Réponse de VrboOwner le 13 oct. 2025
Thank you for sharing your feedback. We’re very sorry to hear about the issue with the TV and that your experience fell short of expectations. This is not the level of service we strive to provide. Your comments have been shared with our team to ensure follow-up and improvement moving forward.
Avis vérifié

6/10 Satisfaisant

Randy A.

Les points faibles : Arrivée et communication

Adams stay

Confusion in reservation never resolved to my satisfaction.
Séjour de 7 nuits en mai 2023
Réponse de VrboOwner le 13 oct. 2025
Thank you for your feedback. We’re sorry for the confusion with your reservation and that it wasn’t fully resolved during your stay. We appreciate you bringing it to our attention and will review what happened to help ensure a smoother experience in the future.
Avis vérifié

8/10 Bien

Debra W.

Les points forts : Propreté, arrivée, communication et emplacement

Very Nice Place

The condo was very nice. There plenty of living space for our family of 5 adults. The amenities of the Aqua were all very nice as well and it was a quick walk down to the beach. We were a little disappointed that the bonus room actually had only a twin bed and twin trundle bed - not the twin/full bunk bed describes in the listing. This forced a family member to sleeping on the sofa bed which we thought we were avoiding when we made this reservation selection.
Séjour de 7 nuits en mai 2021
Réponse de VrboOwner le 13 oct. 2025
Thank you for your feedback. We’re happy to hear you enjoyed the condo, amenities, and location. We apologize for the confusion regarding the bedding setup and understand how that could be inconvenient. We’ll review the listing details to ensure they accurately reflect the layout. We appreciate you bringing this to our attention and are glad you still had an enjoyable stay.
Avis vérifié

8/10 Bien

Tracie F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Trip 2024

The condo was nice and clean. The only thing that was different this year from previous years was the condo did not have enough “start up” things like paper towels, trash bags, dish soap, etc to get the week started good and we needed more more bath towels as there were 6 in our group. However, I would definitely stay here again as we have rented at Aqua every year for the past 15 years and it’s just the best place for us for location and convenience to everything! We will definitely be back! We love Aqua and PCB!
Séjour de 7 nuits en juillet 2024
Réponse de VrboOwner le 17 août 2025
Thank you for choosing our property for your first stay in PCB after so many years! We're glad the self check-in was smooth and you found the unit clean and well-located. We appreciate your feedback about the restaurant and will take it into consideration. We’re happy overall your stay was pleasant and hope to welcome you back soon.
Avis vérifié

6/10 Satisfaisant

Jason W.

Les points forts : Propreté, arrivée, communication et emplacement
Les points faibles : Exactitude de l’annonce

Great location condo was just okay

Aqua location is awesome. The pool area in access to the beach was very nice. The condo had a nice view from a good size balcony. No for the not so good the inside was just okay, the bunk bed in the picture is not there but it did have a sofa bed. The oven didn’t work. The master room only had sheets so we went bought a blanket. Overall I would stay at aqua again just wouldn’t stay at 1508.
Séjour de 4 nuits en juillet 2022
Réponse de VrboOwner le 29 oct. 2022
Thank you for sharing your candid review. Please know that a member of our team is readily available to assist with any needs you may have during your stay. We regret that we weren’t made aware of any issues. We sincerely apologize for any inconvenience and we look forward to your return in the future.
Avis vérifié

6/10 Satisfaisant

Paul R.

Les points forts : Communication et emplacement

See below

The parking charge was double the amount advertised on vrbo. The internet was very slow. Cooking pans were unusable- had to buy one.
Séjour de 6 nuits en avril 2023
Réponse de VrboOwner le 13 oct. 2025
Thank you for sharing your feedback. We’re sorry to hear about the issues you encountered with parking, Wi-Fi, and cookware. We’ll review these concerns with the appropriate teams to make sure they’re addressed and updated for future guests. We appreciate you letting us know.
Avis vérifié

6/10 Satisfaisant

jeanette m.

Les points forts : Arrivée, communication, emplacement

Disappointing

The unit needed to be updated and deep cleaned. The pillows smelled bad. It was not as I thought it would be. There was lipstick stain on a glass. Sorry.
Séjour de 5 nuits en mai 2024
Réponse de VrboOwner le 28 août 2025
Thank you for your honest feedback. We’re very sorry to hear that the unit did not meet your expectations and for the issues you experienced with cleanliness and updates. We take these concerns seriously and will address them to ensure future guests have a better experience. We appreciate you bringing this to our attention.
Avis vérifié

2/10 Horrible

Cindy P.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté et exactitude de l’annonce

Run down, nightmare

Washer and dryer flood floor, cooking utensils old and nasty, patio furniture ripped, nasty. They did refund part of my money.master bed TV not good. NIGHTMARE!! Needs updating ASAP!
Réponse de VrboOwner le 7 août 2020
Thank you for leaving a review. We apologize for the issues with the washer and dryer and did refund you for the inconvenience.
Avis vérifié

6/10 Satisfaisant

kassy c.

Les points forts : Arrivée et emplacement

Not the best place

This property was dead middle a renovation project and they decided to rent it anyway, a picture was just leaned against the wall, no trim on the wall from the front door to the bedroom, the bathroom doors in master was in the middle of being double french doors but they didn't shut, and the wifi info is completely incorrect for this unit. I was very dissappointed in thinking that it was be a comfortable stay but instead felt like I was bothering their renovation. and the ice maker does not work
Séjour de 3 nuits en juin 2023
Réponse de VrboOwner le 13 oct. 2025
Thank you for sharing your feedback. We’re very sorry to hear about your experience and truly appreciate you bringing these details to our attention. The issues you mentioned should have been addressed prior to any guest stay, and we’ll make sure this property is inspected so everything is completed and functioning properly. We apologize for the inconvenience and hope you’ll consider giving us another opportunity in the future.
Avis vérifié

4/10 Médiocre

Chelsea W.

Les points forts : Emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce

Do NOT use best beach getaway!!

Unit was in awful condition, no functioning lights in bunk room or in master bathroom. Texted and called multiple times to get this fixed with no response or help from the company at all. When arrived the door stop was on the ground in front of the door with screws in and out of unit randomly. Unit was not clean what so ever, sand throughout, brown discolored baseboards, unit smelled of mildew, hair in the master shower on the wall, chips and black debris on the balcony, stained furniture. I have stayed at the Aqua with my family for years and never ever had a unit in poor condition then also no answer from the rental company Best Beach Getaway, just a horrible experience. Don’t waste your money, stay with ANY other rental company at the Aqua. Love the property itself. Will stay at the Aqua again but never will I use Best Beach Getaways.
Séjour de 4 nuits en juin 2024
Avis vérifié

2/10 Horrible

Dan G.

Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté et exactitude de l’annonce

Aqua is a great place to stay this unit isn’t however!

We have stayed at Aqua several times and love the area. This unit however was the worst place we’ve ever stayed. Check in was very easy the view was great and the bed was very comfortable. That being said that’s as far as the positives go. The unit was not in good condition. The furniture was very broken down and dirty and had sand all over it. 2 of the bar stools were broken the chair in the bedroom was broken and the day bed in the extra bedroom was broken. The floors were filthy and covered in sand. We bought a swifter mop and mopped the floors and we bought our own skillet to cook in because the ones in the unit were teflon coated and flaking badly. The owner of this unit needs to do a lot of work to this unit and get a different cleaning service. We made the best of our stay though and we still had a great time. We where still at the beach which is always good. I would not stay in this unit again however. I will book through Aqua directly in the future.
Séjour de 6 nuits en septembre 2023
Réponse de VrboOwner le 28 août 2025
Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the location, the view, and the comfortable bed, but we’re very sorry to hear about the issues you experienced with the unit’s condition and cleanliness. Your comments regarding the furniture, kitchenware, and flooring are taken very seriously, and we will make sure the owner and cleaning team are aware so these issues can be addressed. We appreciate your honesty and hope that your future stays in the area are much more enjoyable.
Avis vérifié

10/10 Excellent

Brooke B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Good Experience

We stayed here for Spring Break 2023. I was hesitant to stay based on some of the reviews. I have to say, we were pleasantly surprised. It was way more updated and nice than the pictures show. The TVs are flatscreens and the bed is different. The room is very spacious with a master bedroom and then a small bedroom upfront with a twin bed and trundle. It was large enough for our 5 year old and teenager to share. There is 2 full bathrooms in the u it and the master bathroom is huge. The balcony has a patio table and chairs and a sun lounger chair. The washer and dryer are new and did not pose any issues. Another plus, the room comes with 2 reserved beach chairs and an umbrella right on the beach. It seems like it would come with more for a larger room, but we appreciated that the chairs were reserved for the week. Without a room, the pair of chairs coat $50 per day! There is a small “cafe” at the pool that sells hotdogs, peanut butter and jelly sandwiches, chips and cheese, and frozen adult beverages. The only cons that we had was the mattress seemed to be older as it caved in the middle and was EXTREMELY broke in. Secondly, the tv in the bedroom relies on WIFI to cast from your phone (no cable) and it didn’t always work as the internet and phone service was shotty. Overall, I would stay here again.
Séjour de 7 nuits en mars 2023
Réponse de VrboOwner le 13 oct. 2025
Thank you for the thoughtful review. We’re so glad you enjoyed your stay and appreciated the updates, extra space, and beach chair setup. It’s great to hear the condo exceeded your expectations. We appreciate your notes about the mattress and Wi-Fi and will make sure those are checked. We’d love to welcome you back for another stay soon.
Avis vérifié

4/10 Médiocre

Stephen T.

Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce

Condo is FILTHY!!!

This unit is filthy , the return air grate had at least an inch of sticky black fuzzy dirt on it , baseboards not missing were all filthy, curtains filthy and coming off the rods, tables had prior sticky cup stains on them all , couch and chairs are stained and have a layer of dirt on them, placed sheets over them the week we were there to feel comfortable sitting on them. The mgmt company forgot to send us a agreement to sign and blew our phone up the day we were traveling to gee it signed and then threatened to cxl our reservation on the way down because of their error , and didn’t know why we were upset about them blowing up our phones , had sn emergency on the way down , back at home , almost had to turn around , and they had no empathy ,we cxld a condo on 10th floor for thus one and regretted it, but all in all we had an amazing week in PCB, we did let this ruin our vacation Do not recommend this condo or this mgmt company We love Aqua , been staying there for 6 years now , and this condo does not meet up to Aqua standards , and maybe Aqua HOA will look into this , because this can give Aqua a bad rap if anyone who has not stayed w Aqua and stays at this condo for the first time w Aqua
Séjour de 8 nuits en août 2023
Réponse de VrboOwner le 13 oct. 2025
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. This is not the standard we hold for cleanliness or guest communication. The issues you mentioned have been reported to our housekeeping and management teams for immediate review. We’re glad to hear you still enjoyed your time in PCB and appreciate the opportunity to make improvements.
Avis vérifié

6/10 Satisfaisant

Carol F.

Les points forts : Propreté, arrivée, communication et emplacement
Les points faibles : Exactitude de l’annonce

Disappointed Return Stay, Will Not Return

We have stayed at Aqua many times and had always recommended it to family and friends. However, after this stay we will not be returning to Aqua. The property as a whole is ok but not for the price any more. The entire stay there were 2-3 elevators out of service at all times and we were told had been out of service since March. No one informed us if this beforehand. We waited anywhere from 15 to 45 min on an elevator. The times our hands weren’t full we chose to walk the 15 flights…but honestly who wants to do that on their vacation?!!! We did not. We waited over an hour to get all of our things down on the day of departure. Want a luggage cart? You better grab it when you see it because we were not able to find one on arrival or departure. I had to contact security to get our parking pass printed as we had misplaced it, granted my mistake, but the lady in security was very short and rude with me. No Aqua staff member even acknowledged anyone in my party during our stay when we would pass them in the hall or around the pool areas. The pools are nice but showing wear. The guys at the beach side chair rental were great. We didn’t even use the 2 chairs that came with our room though because once everyone set up in front of you with their tents/umbrellas you couldn’t see. So we spent more money and rented the low chairs they set up near the shore. As far as room 1508, we definitely do not recommend!!! It definitely needs updating. During our stay we noticed the following wrong: -washer/dryer has a bad leak. You better put down a towel unless you want to come in to a wet, slippery mess where you can break a hip -damage to several tiles on tile floor -guest bathroom toilet was filthy like it had not been cleaned -better bring plenty of toilet paper which is a given but we weren’t even left 1/2 of a roll in either bathroom upon arrival -guest room ‘trundle bed’…if you like feeling like you’re sleeping on concrete you’ll be fine. Our guests couldn’t even use it and resorted to the pull out sofa which wasn’t much better -broken light cover in kitchen -broken decor on shelves -stained seating -master bath sink on the right was clogged -owners leave a lot of junk in closets so your storage space is limited…something you don’t want at the price point we paid Spend your money elsewhere!!!
Séjour de 5 nuits en juillet 2021
Réponse de VrboOwner le 23 août 2022
Carol, I'm so sorry that you had a less than perfect experience in our condo. I have passed along the concerns to our team to have corrected. Some of these issues could have been corrected upon arrival if we had known you had any trouble during your stay. We do provide a maintenance number for you to call with any concerns during your stay as well. We would have been happy to send housekeeping back and maintenance in to fix any of these other issues mentioned.
Avis vérifié

8/10 Bien

Lisa L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Overall, pretty great

Great location, amazing views. The dishwasher soap dispenser doesn’t work so I had to rerun the dishwasher a couple of times. The fridge froze everything in the back on the 2nd shelf, and the knives were so full and handles broken that they were dangerous. The guest room had a twin bed with a trundle, not bunk beds. The gate codes and such provided were not accurate but I was able to call security and get into the parking area. Overall, we really enjoyed our stay. It’s an amazing location, the views are breathtaking, and the pools and beach access were great. We would definitely stay again.
Séjour de 7 nuits en octobre 2021
Réponse de VrboOwner le 22 nov. 2021
Lisa, thank you so much for your review. I will be sure to pass these issues along to our operations manager so that we can correct them in time for the next guest. We are so glad that despite these issues, you had a great time and enjoyed your stay. We hope to see you again soon.

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