The house was great with lots of room for family time and privacy. The kids had a great time enjoying the pool and playground. We loved the close proximity to the parks.
Nice place convenient to everything in Williamsburg. During our stay we swam in the pools, went to the playground, jogged the neighborhood, and grilled out. We also cooked every night in the kitchen. It was perfect for a low key family vacation.
We were in town for our daughter's graduation from William and Mary. We rented all three units to get a total of four bedrooms. That gave us plenty of space to have people stop by throughout the weekend. Would definitely stay here again!
Overall had a great time. Property was very clean overall. Rugs could use a quick cleaning to meet my very high expectations. The community itself is beautifully kept and the pool we used was excellent also. Would definitely go back again.
This booking was just as promised. Clean, comfortable, enough space for everyone, and close to everything. As this is a timeshare resort, thereâs just enough towels and dishes for each person. Only 1 pillow per person. Housekeeping will bring more, but thereâs a charge for more towels. So make sure you bring or plan to buy detergent to wash your linens while youâre there, containers and food/seasonings if youâre doing any cooking. The kitchen had all the the pans/utensils that we needed. Check in and check out was very simple and resort was very nice, though we were so busy we didnât get to spend much time there.
The resort was less than ideal despite its excellent location. The grounds were lovely though there were no paths or sidewalks to walk on in order to get to the pools, tennis courts, playground and community center. Walking on the roads with young ones was not easy. The kitchen was hard to work in- electric stovetop not fully functional with minimal kitchen utensils. The living room sofa had broken coils. The rug sweeper was too dirty to use. The upstairs MBR bathroom sink oozed black slime from the drain. Fortunately, we had a second bathroom to share with our adult children and young grandchildren. The outdoor pools were nice, though the tiles should be scrubbed clean. We were disappointed that both the sauna and the steam room in the community center was out of order during our stay. What was lovely, were the outdoor grills that were cleaned daily, and the daily trash removal ( though sadly no pick up recycling). We will definitely return to Williamsburg which has so much to offer a vacationing family, but will likely research other accommodations.
Upon check-in we were told our reservation had been cancelled. As a result our place was not cleaned. Even after it had been cleaned it still wasn't very clean. Probably because they were rushed to get it done. They were still cleaning when we arrived.
1. Entrance was covered with dead bugs and spider webs.
2. Carpets were dirty and stained.
3. Inside cabinetry had crumbs inside of them.
4. Outside of the cabinetry needed to be wiped down because of ketchup spill.
5. Bedrooms and Bathrooms were ok.
6. Furniture was old and uncomfortable
7. House was not a single dwelling but was three separate units. Could only access two from inside. Third had to be accessed by exterior door.
8. Dryer vent in one unit was blocked and hadn't been cleaned. Potential fire hazard?
9. Pool areas were attended but were not all that clean.
10. Attendees did very little other than watch their phones. Even when trash was blowing around and Umbrella was broken.
11. Great and convenient location.
We had a wonderful time. The location was perfect for our family. The accommodations met our needs with plenty of space and sleeping areas. We could all be together around the main table and then go to our separate sleeping areas at night. Loved that there was a door between two of them to open up and feel together.
Property was awesome and very clean. Customer service wasnât the best, some rude at the front desk. But overall fantastic place to stay! We would stay here again!
Check in process was a little crazy while waiting to get in contact with property manager! But the Front desk workers were really patient with us and got us all taken care of. Thanks again.