Firstly thank you for refunding the deposit of ÂŁ200. The cottage was certainly spacious although but we did find it rather cluttered with too much furniture and effects and to be greeted with second-hand food (an egg, some garlic, opened bottles of dressings and jam in the fridge, as well as an opened packet of (out of date) biscuits was a little off putting. Whilst the 2 fridges were useful, the freezer was so full of food there was no room for anything of ours or to be available to make ice for drinks etc. The small bin for waste food in the kitchen had not been emptied and contained remnants of food. The seating upstairs was very uncomfortable and certainly not sufficient for the 5 adults in our party with someone having to sit on the floor at all times. Had there been 9 people staying there is no way they all could have sat in the same room. The lighting was a bit of a mystery with a number of light bulbs not working, and the lack of plug sockets was evident by the adapters used, which we were concerned may have constituted an overload. Storage space was a premium with little or no hanging space available. Cupboard doors didnât seem to shut properly, and we couldnât find a vacuum cleaner so were unable to clean through as we would normally do on departure. I appreciate it is one of the facts of life living in a rural area, but as we were unable to close the window in the locked room on the top floor, we suffered daily visits from numerous flies and wasps. The main issue we had though was the accumulation of refuse left outside the front. The kitchen recycling bin had bags in suggesting it hadnât been emptied for some time, and the two black plastic dustbins were full of refuse sacks inside and two inches of foul smelling liquid which when I emptied them made the job very unpleasant. The contents of the recycling boxes were all mixed up and overflowing on arrival, and this again made it unpleasant for me when I sorted it into the correct boxes ready for the refuse/recycling collection on the 22nd. By day of the collection we had generated only 1 black sack plus a few plastic and glass bottles, but I left out 5 black sacks of refuse and the 3 boxes of recycling. It appeared that there had been no collection of refuse/recycling for quite some time. Overall though it was a good location to stay and Debbie was very helpful calling us back immediately when we had the inevitable questions from not reading the clear instructions left for us.
