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8/10 Bien
Stephanie N.
30 sept. 2024
lovely large apartment
really enjoyed our stay here.
there was a mishap with our check in - we asked if we could arrive 40 minutes early and were told no, so we needed to meet at 4pm. the host then texted me 20 minutes before check in saying she was on her way - we obviously weren't, because we'd been told to wait until 4pm. i received several missed calls from her while we were walking to the apartment (I didn't see these because we were walking to the apartment in the pouring rain, I wasn't on my phone). we arrived at the apartment at 4pm, she called me again to ask where we were. it turned out we had been sent the wrong address, so we were at the wrong apartment. the host was quite angry with us, saying she had lots of check ins to do that day - but absolutely none of this was our fault, we had already asked if we could arrive early and been told no.
other than this negative experience, everything about the flat was really great, we really loved the space. i would just suggest that the owners make sure their hosts have plenty of time to check people in, so that they don't get stressed + angry if there are miscommunications. plus, ensuring people have the correct address.
Stephanie N.
Séjour de 5 nuits en septembre 2024
