Our stay was great, the condo was very clean, great location and convenient to everything. Loved how we had constant communication and kept us updated on everything. The size of the condo was perfect for our family and we thoroughly enjoyed our stay!
Upon arrival the property was extremely clean and easy to immediately check in. The condo was VERY clean, comfortable beds and kitchen stocked with all cookware we needed. The balcony was large and the location to restaurants and the beach was excellent. This was our first time to visit the Palms 203 and it definitely will not be our last. G Hill
We loved our stay here at the Palms in Orange Beach during Christmas break. We requested an early check in and were promptly able to check in. Condo was amazing with a great view of the gulf EXACTLY as shown in photos. Property was managed wonderfully. Communication with Alabama Getaway Vacations was top notch. I highly recommend The Palms and we can't wait to go back again
This was a great condo! Check-in was quick and easy, condo was clean with plenty of space. Love the location as itâs quiet and away from the pool noise but still super close to the beach, pickleball courts and pools. Kitchen had basic supplies and there is a closet with beach supplies. The only thing I would change is the balcony cushions need a good cleaning. We will definitely return!
We really enjoyed this condo. The only drawback was you need more understanding security. My son came in and promptly secured paid parking and the security guard didnât waste any time giving him a yellow warning. Maybe let people know when booking where someone else can do the paid parking in initial check in as we had 3 cars since others came out of state..
Very outdated, I felt like it was dirty, all the walls were dirty. When you walk in the smell in the condo is terrible. Looks better in pictures for sure. Location was about the best I can say to be honest.
Location and size was awesome! Only complaint I have is that the kitchen cabinets were dirty around the handles. lil sticky. But everything else was AMAZING! Would DEF stay here again. I put it on my list for future stays.
The place looked great. We got there and it was everything it says it was. The company communicated well and it was very clean. Then the sh*t hit the fan.
On the first day, maintenance came in and said there was a leak a few floors up that had reached out condo. So they brought in this really loud dehumidifier for the front area near the kitchen and a huge one for the living area that was load when it emptied the water it collected.
I bet you are wondering how it emptied the water?
They had a very long tube that ran from the big contraption, along the counter, and down the sink.
Didn't that get in or way; you ask?
Why, yes it did. All while we were yelling at each other over the noise. They finally came to remove the humidifiers the day before we left.
The place couldn't even bother giving us a small discount or something. All we got when we left were ears ringing from the constant loud noise the whole time and a thank you for our patience.
Horrible experience. Walked in to what was supposed to be an inspected and cleaned room, broken glass and rusty silverware left everywhere, dirty dishes in the dishwasher, questionable linens, half of the decorative pillows gone, the furniture is falling apart in the living room and extremely outdated, mold on the ceiling in the bathroom, the fridge wasnât working and needed repaired.... Remember how I said it was supposed to be inspected BEFORE we got there? They actually said it would be inspected 2-3 times before. After we had been checked in a few HOURS someone then brought us our check in packet with parking passes and information. I needed immediate assistance upon check in as well, called every number listed and got a text back from the office after a good wait period... This company is a joke and I wonât ever do business with them again. Trying to get ahold of someone was a nightmare too!!! And they would call, and then tell me they would call and get back with me and NEVER follow through. I would be ashamed to put my condo with Alabama Getaway and VRBO. The standards they have been held to at this rental is incredibly low.
This condo was everything we wanted and more! Loved the location, very clean. It was an absolute pleasure working with the staff, they made everything very easy, and when we asked if we could extend our stay they made that process so easy. The only thing I would suggest is that they consider purchasing new bed pillows for all the bedrooms. We did find 2 in the closet that we could use, otherwise we may have had to go to walmart and purchase a couple of pillows to sleep on. (Yes, all the pillows really are that bad). But that was truly the only complaint everything else was wonderful. We will definitely stay there again.
The condo was very nicely decorated, comfortable beds and very clean. Our favorite part was the view from the balcony - perfect! It is not over a pool or common area so quiet but low enough to enjoy the view. The kitchen was well-supplied for cooking in. The management team was fabulous. Very efficient check in and check out. We rented for 15 days and could not have been happier. The only negative was the fitness area for The Palms was a crowded hall with two treadmills , an elliptical and no weights. We had good weather so managed without it.