2/10 Horrible
Barbara B.
7 avr. 2020
Les points forts : Arrivée et emplacement
Les points faibles : PropretĂ©, communication, exactitude de lâannonce
My family vacation in Miami
This was my worst, Iâm not the type to complain at all. When we arrived at the home it wasnât clean at all, the kitchen had left over food inside the refrigerator, the floor hadnât been swept nor mopped the floor was sticky, the stove didnât work. The home is three bedrooms only one tv in the living room, when I booked the house it stated the amenities said swimming pool which there wasnât a pool, but when I messaged the owner he said there was an error in the ad. My family and I had to purchase cleaning supplies to clean to house for us to feel comfortable. The linen wasnât clean the sheets had stains on them, so we wash ALL the linen. There wasnât any washcloths at all. I messaged the owner to let him know but he wouldnât respond back, the yard had trash all over it, leftover food was in the sink, the tub and toilet was stopped up. I wouldnât want what happened to my family and I to happen to anyone on their vacation. We paid over a thousand dollars to stay in this home. PLEASE DONâT ALLOW THIS TO HAPPEN TO YOU!!! This was our worst, we got NO response from the owner after letting him know what was going on. I even gave him my number to speak with him over the phone. We would have been ok if he wanted to come to the house to see all of the things that was going on in the home but again NO response. I have no problem with giving my name, Barbara! This is a WARNING â ïž to save a family from experiencing what we had to experience.
Barbara B.
Séjour de 4 nuits en mars 2020
