Chalet de ski Luxe 10 personnes / Ski / Piscines / Tennis / Gym / Golf / Randonnée

Galerie photos de l’hébergement Chalet de ski Luxe 10 personnes / Ski / Piscines / Tennis / Gym / Golf / Randonnée

Un salon moderne avec une cheminée, un grand téléviseur à écran plat et un canapé gris.
Une piscine entourée de neige, avec des personnes qui nagent et un bâtiment en arrière-plan.
Un foyer est entouré de six fauteuils Adirondack dans un espace extérieur verdoyant, avec des arbres denses en arrière-plan.
Une pièce dotée d’une porte de grange bleue coulissante, d’un lustre, d’œuvres d’art encadrées et d’une plante en pot.
Une chambre à coucher moderne avec un grand lit, un fauteuil bleu, une plante en pot et une table de chevet.

Avis voyageurs

9,2 sur 10
Merveilleux

Points forts

  • Jardin privé
    Une perle rare : détendez-vous dans le jardin privé et paisible.
  • Découvrez des lieux d’intérêt à proximité
    Close to Mountain Creek Ski Resort

Équipements populaires

  • Balcon ou patio
  • Accès direct aux pistes de ski
  • Centre de fitness sur place
  • Barbecue
  • Accès Internet
  • Climatisation

Découvrir la zone

Afficher la carte
vernon, NJ
  • Place, Station de ski de Mountain Creek
    ‪1 min à pied‬
  • Place, Bear Peak Express Ski Lift
    ‪3 min à pied‬
  • Place, South Peak Express Ski Lift
    ‪5 min à pied‬
  • Airport, Caldwell, NJ (CDW-Essex County)
    ‪69 min en voiture‬

Chambres et lits

5 chambres (10 personnes)

Chambre 1

1 grand lit

Chambre 2

1 grand lit

Chambre 3

1 grand lit

Chambre 4

1 grand lit

Chambre 5

2 lits 1 place

2 salles de bain

Salle de bain 1

Baignoire · Douche uniquement

Salle de bain 2

Baignoire · Douche uniquement

Espaces

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Coin salle à manger séparé
Aire de jeux extérieure
Jardin
Salle à manger
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

Ajoutez des dates pour connaître les prix

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9.4 sur 10, Exceptionnel, (3 avis)
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À propos du quartier

Vernon

Ce chalet vous donne rendez-vous à Vernon, plus précisément à côté d'un terrain de golf, en bord de rivière. Envie de bouger ? Les sympathiques Station de ski de Mountain Creek et Parcours de golf Crystal Springs Golf Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous voyagez avec des enfants ? L'incontournable Parc aquatique Mountain Creek s'impose ! Consultez aussi l'affiche de l'illustre Skylands Stadium, pour vibrer à l'unisson. Durant votre séjour, partez à la découverte des pistes environnantes et testez le ski de fond ou le snowboard. Ces quelques jours sont également l'occasion rêvée de vous essayer à la luge et au patinage sur glace.
Afficher plus de chalets à VernonS’ouvre dans une nouvelle fenêtre
Carte
vernon, NJ

À proximité

  • Station de ski de Mountain Creek - 1 min à pied - 0.0 km
  • Bear Peak Express Ski Lift - 3 min à pied - 0.3 km
  • South Peak Express Ski Lift - 5 min à pied - 0.4 km
  • Remontée mécanique Granite Peak Quad - 16 min à pied - 1.3 km
  • Remontée mécanique Vernon Triple - 5 min en voiture - 2.2 km

Comment se déplacer

  • Gare de Sloatsburg - 55 min en voiture
  • Aéroport de Caldwell Essex County (CDW) - 53 min en voiture

Restaurants

  • ‪Dunkin' - ‬7 min en voiture
  • ‪The Crystal Cafe - ‬7 min en voiture
  • ‪Crystal Springs Country Club - ‬9 min en voiture
  • ‪The George Inn - ‬5 min en voiture
  • ‪Crystal Tavern - ‬9 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Chalet de ski Luxe 10 personnes / Ski / Piscines / Tennis / Gym / Golf / Randonnée ?

À partir du 6 nov. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Chalet de ski Luxe 10 personnes / Ski / Piscines / Tennis / Gym / Golf / Randonnée le 8 nov. 2026 commencent à 520 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Chalet de ski Luxe 10 personnes / Ski / Piscines / Tennis / Gym / Golf / Randonnée ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Chalet de ski Luxe 10 personnes / Ski / Piscines / Tennis / Gym / Golf / Randonnée ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Profitez au mieux de vos vacances ! Ce chalet de la zone de Vernon qui offre un accès direct aux pistes se trouve à la montagne, à moins de 15 minutes de Station de ski de Mountain Creek et Remontée mécanique Granite Peak Quad et tout près de sites de loisirs où vous pourrez participer à des activités hivernales comme du ski de fond et de la luge ! Remontée mécanique Vernon Triple et South Peak Express Ski Lift se trouvent également à moins de 3 km de distance.

Avis

9,2

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 53 avis sur 68.
Note des voyageurs de 8 (Bien), d’après 7 avis sur 68.
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 68.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 68.
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 68.

9,6/10

Propreté

9,6/10

Arrivée

9,2/10

Communication

9,4/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
My friends and I had the best stay! Charlie was incredibly responsive and accommodating throughout the entire process! The home was wonderful and in a great location! Would recommend to anyone!!!
Séjour de 2 nuits en septembre 2026
Réponse de Management le 20 oct. 2026
Thank you so much for this sweet review! It was such a pleasure having you and your friends at the chalet, and we are so happy you had the best stay and loved the location. You were wonderful guests, and we would love to welcome you all back anytime!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our stay here was excellent. We had a wedding at crystal springs so it was close and convenient. The house was very spacious and super clean!! We enjoyed our time!
Séjour de 1 nuit en août 2026
Réponse de VrboOwner le 7 oct. 2026
Thank you so much for staying with us for the wedding weekend! We are so happy the chalet was close, convenient and spotless for you. It was a pleasure hosting you, and you are always welcome back.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Theses accommodations were perfect! We had to find accommodation for 10 people attending a close family friends wedding on short notice due to prior accommodation falling through at the last minute! In the end we were glad we had to make the change as this location was perfect go large groups and had great outdoor sitting areas! Would definitely stay again!
Séjour de 2 nuits en mai 2026
Réponse de VrboOwner le 7 oct. 2026
Thank you so much for this wonderful review! We are so glad the chalet came through for your group of 10 on such short notice, and that everyone loved the outdoor sitting areas. It was a pleasure hosting you for the wedding, and we would love to welcome you back anytime!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The property was exactly as advertised. Easy to find an access. Would definitely reserve again.
Séjour de 1 nuit en avril 2026
Réponse de VrboOwner le 26 avr. 2026
It was an absolute pleasure to host you!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Charlie was a great host with an amazing home. We had plenty of room and close access to skiing.
Séjour de 2 nuits en mars 2026
Réponse de VrboOwner le 25 avr. 2026
The pleasure was all ours! We hope to see you back again soon!
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
House was clean. Easy to enter. We had a good time. Security Gate worked well for entry to gated community.
Séjour de 5 nuits en mai 2026
Réponse de VrboOwner le 7 oct. 2026
Thank you so much for staying with us and for the kind review! We are so glad the house was clean, check-in was easy, and the security gate made arriving simple. It was a pleasure hosting you, and we would love to have you back anytime!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had a wonderful stay! The house was extremely clean, comfortable, and very well maintained. Access was easy and everything was exactly as described. The owner was incredibly responsive and helpful throughout our stay, which made the experience even better. Highly recommend and would absolutely stay here again!
Séjour de 1 nuit en février 2026
Réponse de VrboOwner le 25 avr. 2026
Thank you for the wonderful review. Can’t wait to have you back again soon!
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful house very spacious.
Séjour de 2 nuits en janvier 2026
Réponse de VrboOwner le 7 oct. 2026
Thank you so much for staying with us and for the kind words! We are so happy you loved how beautiful and spacious the chalet is. It was a pleasure hosting you, and we would love to welcome you back anytime!
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was perfectly situated for our family's wedding at Crystal Resort and events at Mineral Hotel. We had a large group and each had their own bedrooms and shared bath. The place was very clean and comfortable and quiet up a private road. Great to hang with family or friends. The only issue we had was there isn't access to the Mineral pools that we were looking forward to. The spa doesn't offer passes any longer. So don't expect to be able to swim or soak. Charlie was a great communicator and check in and out is super simple.
Séjour de 2 nuits en juillet 2026
Réponse de VrboOwner le 7 oct. 2026
Thank you for choosing our chalet for your family's wedding weekend! We are so glad everyone had their own room and enjoyed the quiet private road. You are right about the pools: they are run by the Minerals resort, not by us, and the resort sets its own rules for spa and pool access, which change often. We always recommend guests check with the Minerals Spa directly before their trip. It was a pleasure hosting your family, and you are always welcome back.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was so comfortable and had everything we needed to catch up over our girl's weekend. The porches and the living room were both excellent gathering spaces and we loved being so close to the spa. You can't beat the location and the house was lovely! The owners were also really responsive to questions we had over our stay.
Séjour de 2 nuits en août 2025
Réponse de VrboOwner le 21 sept. 2025
Thank you so much for the wonderful review! We’re thrilled to hear the house was comfortable and worked so well for your girl’s weekend. The porches and living room really are special gathering spots, and we’re glad you enjoyed them. We’re always happy to help during your stay, and we’d love to host you again anytime!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice Property

Nice property, good location, great communication with host. Check in process was a breeze.
Séjour de 1 nuit en décembre 2023
Réponse de VrboOwner le 13 nov. 2024
Anthony, Thank you for sharing your experience! We're so pleased that our space suited your family well. It’s always our goal to make sure our guests feel right at home. We’d be delighted to host you again anytime! - Charlie
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great house!

Comfortable and clean and very spacious!
Séjour de 2 nuits en février 2023
Réponse de VrboOwner le 18 août 2023
Thank you for the wonderful compliments, please come back soon!! :)
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great time

Spent the evening here with some friends. Close to Crystal Springs resort, perfect for a buddies golf trip
Séjour de 1 nuit en juin 2022
Réponse de VrboOwner le 1 août 2023
Tyler, It's wonderful that the proximity to Crystal Springs resort made it a perfect spot for your buddies' golf trip. If you're planning another golf trip or any other gathering in the future, we'd be more than happy to welcome you all back for another enjoyable stay.
Avis vérifié

6/10 Satisfaisant

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Our group of four couples stayed for two nights because one of the guys had won a golf outing at Crystal Springs Golf Resort. The location was convenient, and the house was generally as described, but we were disappointed with its overall condition.Although it appeared to have been cleaned, the house felt run-down and neglected. The couch was quite worn, and the kitchen table was dilapidated. The bathroom sinks were unusually high, the lighting above the kitchen table was excessively bright and hot, and the bedroom windows could not be opened because of the portable AC installations.Basic amenities were lacking, including adequate towels, games, and a wine opener. Clean linens were left in the dryer, and although the host responded promptly to messages, he did not follow through on finding extra towels or a wine opener. Checkout instructions also arrived late, though checkout itself was very easy.The host's request for everyone's names and ages, supposedly for gate access, was also confusing, as we only had to say "private residence" when entering.The convenient location was a plus, but our group agreed that the house lacked the upkeep and comfort for a longer stay. Better maintenance and more attention to guest needs would make a significant difference.
Séjour de 2 nuits en octobre 2026
Réponse de Management le 31 oct. 2026
Thank you for staying with us and for taking the time to share your thoughts. We're so glad the location worked out for your golf weekend at Crystal Springs. We're sorry that anything during your stay felt below what you expected. That is never what we want for our guests. Cleanliness always comes first for us, and we keep updating the home as much as we can. Since your stay we've added extra towels and a wine opener, just as you suggested, and we're looking into the couch and kitchen table to see what needs attention. We truly appreciate the feedback, and we'd love to welcome you back. Charlie
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Wedding

The house was good for what were needed. A place to stay so we could attend a family wedding.
Séjour de 2 nuits en septembre 2023
Réponse de VrboOwner le 16 oct. 2024
Noreen, Thank you for your review. We’re happy the house met your needs for attending the family wedding. We hope you had a wonderful time at the event, and we’d be glad to host you again :) - Charlie
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication et emplacement

Golf group

Great location, need deck furniture
Séjour de 2 nuits en juin 2022
Réponse de VrboOwner le 27 juin 2022
Thank you for the compliment. In regards to deck furniture we just got our set in! Unfortunately we ordered it before the summer started but due to high demand everything was back ordered. Next time we’ll be ready for you :)
Avis vérifié

6/10 Satisfaisant

Les points forts : Propreté et arrivée
Les points faibles : Communication et exactitude de l’annonce

Girls weekend

The house was highly functional but a little older and needed some freshening up. The bedrooms and bathrooms were wonderful. We enjoyed our stay even though we had a run-in with a bear.
Séjour de 3 nuits en octobre 2024
Réponse de VrboOwner le 7 nov. 2024
Thank you for your feedback! We’re so glad to hear that you enjoyed the functionality of the house, especially the bedrooms and bathrooms. We appreciate your thoughts on the décor, and we’ll certainly take that into consideration as we continue to make improvements to keep the space feeling fresh and comfortable. And wow—a bear encounter! We hope it added a bit of adventure to your stay, though we understand it can be a bit startling! Thank you for staying with us, and we hope to welcome you back for another memorable visit!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Batcherlotte weekend

This house is so cozy, 10 friends an i stayed the weekend an there was plenty of room for all of us. Its conveniently located near crystal springs so we did day passes an went to the spa and used the pool, it was very family friendly. Sitting on the deck with a drink at night was wonderfully and we all really enjoyed the house. Definitely recommend
Séjour de 2 nuits en juillet 2023
Réponse de VrboOwner le 1 août 2023
Colette, Thank you for your review! We're delighted to hear that you and your 10 friends had a cozy and enjoyable stay at our house. It's great that there was plenty of room for everyone, making your weekend getaway comfortable. We're pleased that the convenient location near Crystal Springs allowed you to explore the spa and pool with day passes, making it a family-friendly experience. Sitting on the deck with a drink at night sounds like a wonderful way to unwind, and we're glad you all had a fantastic time at the house. Thank you for recommending our property to others. We truly appreciate it and would be thrilled to host you and your group again in the future. Thank you for choosing our house for your weekend retreat!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Perfect for Golf Group

The house proved perfect for a group of us to stay while golfing at the local courses. The photos don’t do it justice. Big deck off the main living. Big common room. Spacious bedrooms and modern bathrooms. Lots of parking. Will definitely be back.
Séjour de 1 nuit en août 2024
Réponse de VrboOwner le 16 oct. 2024
Suzanne, Thank you for the fantastic review! We’re so glad the house was perfect for your golfing trip and that you found the deck, common room, and bedrooms spacious and comfortable. It’s wonderful to hear that the property exceeded your expectations. We look forward to welcoming you and your group back for another stay! - Charlie
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Stay

Everything was great.The inly thing was that there wasn't any propane to grill with. This affected our dinner on the grill. We just cooked indoors
Séjour de 1 nuit en août 2022
Réponse de VrboOwner le 1 août 2023
Ginell, Thank you for taking the time to leave a review. We're thrilled to hear that you had a great experience during your stay at our short-term rental. We apologize for the inconvenience with the propane for the grill. We want to clarify that, as mentioned in the rental information provided beforehand, we do not provide fuel for the tanks. We understand how this affected your dinner plans, and we'll make sure to remind guests about this in the future to avoid any confusion. We're glad to hear that you were still able to enjoy your cooking indoors. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. Your feedback is valuable, and we strive to make each guest's experience enjoyable and comfortable. We hope to have the opportunity to host you again in the future. Thank you for choosing our short-term rental you guys were an absolute pleasure!
Avis vérifié

8/10 Bien

Les points forts : Propreté et arrivée

Good spot for Crystal Springs area getaway

House was clean most importantly - ample room for 6 girlfriends . Convenient to area attractions like farms and winery, Warwick and restaurants. House does NOT have a Keurig as advertised and there was no toaster for well, toast.
Séjour de 2 nuits en octobre 2022
Réponse de VrboOwner le 5 nov. 2022
Traci, thank you for the wonderful compliments. We hope you enjoyed your stay and as much as we enjoyed having you. in regards to the Keurig it was recently broken by a guest so we are waiting for the new one to arrive, our deepest apologies. As far as the toaster it is located in one of the draws, as we like to leave as much space out for everyone as possible. Thank you so much for staying with us we hope to have you back soon!
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice location for families

We went to Mountain Creek Waterpark with three families…5 adults and 4 kids ages 4-6. We found this place last minute and decided to make it an overnight. Glad we did the house was perfect, table large enough for all of us to enjoy pizza and dessert before putting on a movie for the kids downstairs while the adults enjoyed hanging out on the deck. We enjoyed the wildlife and scenery. Downside is that Crystal Springs no longer allows day passes unless you book a spa treatment so we couldn’t use their facilities. Mountain Creek is about 7 mins away and we enjoyed our time there.
Séjour de 1 nuit en juillet 2025
Réponse de VrboOwner le 15 août 2025
Thank you so much for the thoughtful review! We're so glad your group had a fun and memorable getaway, sounds like the perfect mix of family time and relaxation. We're happy to hear the house worked well for your group, especially the big dining table for shared meals and the cozy downstairs movie time for the kids! The deck is definitely a guest favorite, nothing like winding down surrounded by nature and fresh mountain air :) Thank you also for mentioning the Crystal Springs policy update, it's true that day passes are no longer available without a spa booking, and we’re working to make that clearer in our listing. Fortunately, Mountain Creek is just a quick drive away (about 5 minutes, as you said!) and offers plenty of fun for families, especially in the warmer months. Please visit us again soon!
Avis vérifié

8/10 Bien

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful place and location

Had a wonderful stay. Great home. Beautiful location!!!! Only drawback is the floorboards are so loud if anyone is up early, the whole home is aware. Could benefit from some carpeting? (Have no idea how to fix that!) Other than that....such a nice place and really really great service. Amazing hosts!!!!
Séjour de 2 nuits en mars 2023
Réponse de VrboOwner le 18 août 2023
absolutely thrilled to hear that you had a wonderful time and found our home to be great in a beautiful location. We appreciate your feedback about the floorboards. We totally understand how creaky floors can be a bit disruptive, especially if someone's up early. Adding some carpeting is a fantastic idea and something we'll definitely look into. Thanks for the suggestion! We're really glad you found the place nice overall and enjoyed our service. Your kind words about us as hosts mean a lot. If your travels ever bring you back to this area, we'd love to have you stay with us again. Thanks for being awesome guests!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice mountain get-away for family and friends

We scheduled our stay at this NJ ski chalet off-season to celebrate a special family occasion in nearby Sussex. It was perfect for our party of 10 family members including four children. The bathroom sinks were a little high for the children to reach but there was a small step ladder that helped our kiddos brush their teeth. Everyone was able to have a private sleeping area along with a nice kitchen/living space to be together. Our only regret is that we did not have time to explore and utilize the resort property and amenities because of our family activities in Sussex. All of us in this party would recommend this property.
Séjour de 3 nuits en juin 2023
Réponse de VrboOwner le 5 oct. 2023
Melinda, Thank you for choosing our ski chalet for your special family occasion! We're delighted to hear that the property met the needs of your party and provided a comfortable space for everyone to gather and enjoy. We appreciate your feedback regarding the bathroom sinks. It's great to know that the step ladder was helpful for the little ones, and we'll continue to look for ways to enhance the convenience for guests of all ages. It's a pity you couldn't fully explore the resort property and amenities this time around. Should you decide to visit again, we'd be more than happy to provide recommendations on how to make the most of the resort's offerings. Thank you for your recommendation, and we hope to have the pleasure of hosting you and your family again in the future! :)
Avis vérifié

6/10 Satisfaisant

Les points forts : Propreté et arrivée
Les points faibles : Communication et exactitude de l’annonce

Nice place but poor communication

Beds were comfortable. Couch umcomfortable. Cannot use Minerals hotel pool unless you book a spa treatment. Pics for this property suggest you can use the pool. Landlord takes about two weeks to respond to messages. My sister rented the other Chic2 house amd had the same problem.
Séjour de 2 nuits en septembre 2023
Réponse de VrboOwner le 5 oct. 2023
Thank you for taking the time to share your feedback with us. I'm glad to hear that you found the beds comfortable during your stay :) Regarding the Minerals hotel pool access, I'm sorry for any confusion, its posted all over our listing including the captions on the images, you might have missed it, we will find ways to try and make it even more clear for future guest. We strive to provide accurate information in our property listings, and I'll ensure that the details about pool access are clarified for future guests. I deeply regret the delay in communication you experienced. We value our guests and aim to provide prompt responses. I'll be taking steps to improve our response time to ensure that all guests receive timely assistance. Thank you for bringing these concerns to our attention. We're always looking for ways to enhance our guests' experiences, and your feedback is invaluable in that process. Please know that we're committed to making the necessary improvements. - Charlie
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