Super emplacement ~ Seagrove Beach ~ Piscine chauffée ~ Chaises de plage saisonnières

Thank you for taking the time to share your feedback! We are glad our team was able to respond promptly and get the air conditioning repaired the same evening, and we appreciate your patience while the issue was addressed. We also appreciate your comments regarding the cleanliness of the unit and the upkeep of the pool area and boardwalk. We understand how much a well-maintained shared space can contribute to an enjoyable vacation, especially when you have come to appreciate that level of care during previous visits. We will be sure to share your observations regarding the pool area and boardwalk with the appropriate team for review. Thank you for your continued support, and we hope to welcome you back for an even better experience next time! Warm Regards, Benchmark Management

John, thank you for reviewing your stay with us! We're glad you had a great time at Beachcrest. Nestled along the shorelines, you can expect a first-class view of the gulf and complimentary beach service. Guest satisfaction is our top priority, and we can't wait to see you again soon! Sincerely, Benchmark Management

Hello Stacy, Thank you for your feedback! It’s great to know the location met your needs and made beach trips easy. We appreciate your observation regarding the TV options—we understand how important in-home entertainment can be and will take this into consideration. Regards, Benchmark Management

Hello Debra, Thank you for your kind words! We're thrilled to hear you enjoyed the private beach and found the unit to be clean and spacious. We appreciate your feedback and look forward to hosting you again. Sincerely, Benchmark Management

Thank you so much for choosing our place for such a special occasion, Tara! We are delighted to hear that you and your daughter had a wonderful time and appreciated the convenience of being just steps away from the beach. It is great to know that the beach chairs and umbrella setup added to your enjoyment, and we are glad our team could respond quickly to your questions. We look forward to welcoming you back for another memorable stay! Kind regards, Benchmark Management

Jana, Thank you for reviewing your recent stay with us at Benchmark Management! We can't agree more, this property is in a beautiful location with stunning views! We are, however, very sorry to hear of your distaste for the furnishings and smell within the unit. We encourage all guests to reach out if anything is below their desired standards as we would love the opportunity to address and resolve your concerns as soon as possible. We hope you consider a future stay with us at Benchmark Management. We would love the chance to provide you with a 5-star vacation! Sincerely, Benchmark Management.

Hi there, Thanks for staying with us at Beachcrest 504. We are happy to hear that you think that the location was great. We also sincerely apologize for letting you down in the areas of property condition you mentioned above. Please note however that we do not see any reports from you via phone call or message regarding the issues highlighted above. We would have loved to resolve any issues during your stay had we been given the opportunity; remember, we are always here to help! We pride ourselves on providing exceptional customer service when given the chance. We would have sent back the cleaners to the unit immediately. Despite only highlighting these issues after the stay we truly appreciate the feedback, as it is insight like yours which gives us the opportunity to fix what is unsatisfactory with the units. We can happily inform you there is no issue of mold in the ceiling and the drains are working perfectly fine. We have shared your feedback and comments with the proper team. We would love to welcome you back in the future for the chance to provide you with a 5-star vacation. Regards, Benchmark Management

Mark, Thank you for taking the time to leave a review. We pride ourselves on providing superior customer service and a hassle-free stay for our guests. We are so sorry that we fell short of that expectation. We will share your feedback with our departments to ensure we are representing our company to the standard of excellence we are known for. We would love for you to give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Matt, Thank you for your review and for choosing to stay with us. We're delighted to hear that you found the rental booking, check-in, and check-out process easy, and enjoyed the great location and beach amenities. We appreciate your understanding of the challenges in maintaining a rental unit, and we apologize for the issues you encountered with the master bedroom shower door and the mold on the shower curtain. Your feedback is invaluable to us, and we take such concerns seriously. Please be assured that we have professionally addressed the mold issue with a mold remediation company to ensure the unit is clean and free from any health hazards. Additionally, we have taken steps to resolve the shower door issue to prevent future inconveniences for our guests. We're glad that despite these issues, you had a relaxing stay and enjoyed your time at our property. Thank you for bringing these matters to our attention, and we appreciate your understanding and patience. We look forward to welcoming you back in the future and providing you with an even better experience. Best regards, Benchmark Management

Sheila, We are sorry to hear that your recent experience at Beachcrest 504 did not meet the standards you've come to expect. Your feedback about the cleanliness and maintenance issues is valuable, and we appreciate you bringing it to my attention. If you have any specific details or preferences for future stays, feel free to share, and we can help tailor recommendations based on your preferences. We hope your future stays are more in line with your expectations. If you have any further comments or questions, please let us know. We hope to host you again real soon! Kind regards, Benchmark Management

We are thrilled to hear that your family had such an exciting time at Beachcrest 504 ! The views, location, and amenities of the complex are worth falling in love with. We are sorry to hear that you had issues with the washer, had this been reported we would have been more than happy to send out a tech to inspect it. We hope you have a better stay in the future.

Hi Cindy! Thank you for your thoughtful review and for pointing out both the highlights and areas for improvement. We’re so pleased to hear you enjoyed the condo’s spacious layout, beautiful decor, ocean views, and the convenience of the beach access and included umbrella and chair service. We sincerely appreciate you bringing the concerns about dampness and the ceiling to our attention. We’ve scheduled a full inspection, and any necessary remediation will be handled promptly during the next vacancy. The ceiling fans will also be cleaned to ensure guests can use them comfortably. Additionally, we’re currently considering adding dehumidifiers to all units, as the humidity in this area can be quite high. Your feedback helps guide improvements like this, and we truly value it. We’d love the opportunity to welcome you back once everything has been addressed and ensure your next stay is even better. Best regards, Benchmark Management

Susan, Thank you so much for taking the time to share feedback regarding your vacation. We do sincerely apologize for the delay in your maintenance request as we try our best to resolve guest's concerns in a timely manner. We did not meet your standards for this stay in customer service or maintenance concerns, but we would love for you to give us another chance to provide you with a great beach vacation. Warm Regards, Benchmark Management

Hi Lauren, thanks for staying with us at Beachcrest. We are happy to hear that you always enjoy your stay with us, however we truly apologize that this condo did not meet your expectations. We do apologize for letting you down in the area of cleanliness. We have taken all comments into account and will make the necessary changes to ensure these will not be issues for future stays. Please know that guest satisfaction means a lot to us! We do hope we can welcome you again for a much better vacation experience we know we can provide. Thanks again for choosing to stay with us! Regards, Benchmark Management

Denise, We are so glad to hear you had a great stay at Beachcrest! With great views, a community pool, convenient beach access, and proximity to local restaurants, it is hard to top! We appreciate your feedback to help us dominate and grow in our field. We will continue our efforts to make every experience better and ensure cleanliness and comfort are our priorities. We insist that guests reach out to us if ever there's an issue, as our team is ready and willing to assist. It was a pleasure hosting you, and we hope to welcome you back soon! Sincerely, Benchmark Management

Judith, Thank you for sharing your feedback for your stay at Beachcrest 504. We are sorry to hear that you were disappointed with your unit and found these issues during your stay. We would have been more than happy to address them and get your vacation back on the right track immediately! Please keep this in mind for future stays with us. We are here daily and happy to assist you. Sincerely, Benchmark Management

Carol, We appreciate you taking the time to review your stay with us at Benchmark Management! We are glad to hear you had great weather while on your stay and overall had a good time at this beach front condo. We are very sorry to hear you found dirty dishes at the property. We will pass along your comments regarding the cleanliness of the unit to the proper parties for correction. We hope you consider us when booking your future trip to the beach, we would be glad to have you! Thank you, Benchmark Management.

Marci, Thank you for such a glowing review about your time at Beachcrest condominiums! We are thrilled to have been able to offer you a memorable vacation with us at Benchmark Management. We hope you choose to book with us for all your future trips, we would be glad to have you. Thank you, Benchmark Management.

Debbie, Thank you for staying with us at Beachcrest for your summer vacation! We are sorry to hear that we disappointed you in comparison to other units you have previously stayed in at this complex. We are always here to help with any questions you have about inventory in the unit before arrival, we are open daily to assist you! We will pass along your feedback about the patio furniture and inventory issues to the proper departments in hopes we can bring this unit up to par! We would love to see you back for the opportunity to provide a full 5-star vacation at the wonderful Beachcrest condos. Sincerely, Benchmark Management

Hi Lisa, We are sorry to hear that you were disappointed with your stay. We are thankful for the feedback as it helps us improve our properties. We’ve already passed along your comments to the owners and are working diligently to make updates. We truly appreciate your feedback and hope that you will give us another chance to provide you with a great beach vacation. Sincerely, Benchmark Management

Bill, Thank you for taking the time to review your stay at this Beachcrest unit! Guest satisfaction is one of our main goals. We will make sure that we pass this information on to the maintenance and property management team at Beachcrest so they may address these issues as soon as possible. We hope to see you with us again in the near future! Sincerely, Benchmark Management

Sheila, Thank you so much for taking the time to send this in! We are truly that your overall experience was a good one. Your satisfaction is our #1 goal. We will make sure that we pass this information on to the units owner so that we can make changes, if need be! We hope to see you with us again in the near future! Benchmark Management

Julie, We are so glad to hear you had a great stay at Beachcrest! With great views, a community pool, convenient beach access, and close proximity to local restaurants, it is hard to top Beachcrest! We look forward to having you again next year! Sincerely, Benchmark Management