4/10 MĂ©diocre
Kristin N.
30 oct. 2025
Les points forts : Emplacement
Les points faibles : PropretĂ©, communication, exactitude de lâannonce
We had asked about a coffee pot and asked if it is a pod like a Keurig coffeemaker or a traditional on with a carafe so we knew what to buy at the grocery store once we got into town. We were told traditional when we got to the condo there was a small Keurig on the counter after digging around finally under the sink I located a very old and well disgusting coffee pot the warmer portion was covered in rust, the carafe was stained and had questionable stuff in it. The codes we were given did not work for the pool area so reached out to Southern and they had no clue why it wouldn't work and blamed the properties HOA for sure they must have changed it and never told them and they were trying to work on getting it for us. The solution they gave is to ask people to let us in or out which was fine accept it was very embarrassing when I was told no by another patron since they did not know if I was suppose to be there or not. The shower had 2 bars of very used soap in them with hair on them still, mold all along the ceiling in the master bathroom which I wish I would have looked up sooner I would have asked to be moved immediately, the rack for the towels was completely rusted that was over the toilet and there was mold and other dirt all over the tub and shower wall. Also paid for late checkout and they had messed it up and even said prove that they added it. I provided the email they sent confirming this, Prove it?? Absolutely awful!!! Yes I have pictures
Kristin N.
Séjour de 4 nuits en octobre 2025
