The stay was wonderful. The house is beautifully layed out, the bedding can be upgraded. Overall, there was plenty of space and activities for kids, teens and adults. I'd definitely stay here again.
Underwhelmed. Property was âokâ for the price. Didnât disclose that only two vehicles are allowed to park there and others park miles from the house. Did not provide list of guests to front gate (I provided list 10 days earlier) which delayed entry for more than three hours. Carpet needs to be replaced. Only two stove burners work. Charged us to heat hot tub and pool, but it didnât heat then they explained it was because it was too cold and they wouldnât refund that. It approx 50 degrees. Requested assistance from VRBO but they said it was the Hostâs decision even though I sent a video of two guys jumping into cold water and told them all 10 guests would confirm it wasnât heated. Thus far, weâve been told a âthorough assessmentâ was completed - still waiting for details because all I was shown was a picture of a switch that was turned on. Talked with guests in the house next to ours and they said they also paid for heated pool and hot tub but it did not heat.
Property and location was good. Only thing that would have enhanced our experience was heated pool
Overall good experience. Property and location was great only wished they had the heated pool & jacuzzi. Didn't know upfront that there was an extra charge.
The stay was nice. However, the house didnt had what we needed. Example some cooking utilities didnt work like the blender the outlets and there was not enough silverware. The coffee mug was really dirty and there was oxidation in the inside. The bedsheets looked really dirty. And the window which is the first thing you see was really dirty as well. We found 2 roaches as well.
The home itself is real nice but the communication with the owner wasnât good. Kept saying they would get the heater turned on for the pool but never did. I had requested it prior to coming but it wasnât on. They charged me and wouldnât refund me back even though I didnât receive the service. Would communicate on everything prior to that issue coming up and still hasnât refunded anything for the heater that I paid for. The home itself is great but disappointed really at the owner
I just stayed here Labor Day weekend and I have to say that Iâve rented homes before and this was by far the worse and most that Iâve spent. First let me start by saying the sheets were dirty in each room, TVs wasnât working no remote control. The Jacuzzi didnât have any water nor was it working. The baseboards of the home was filthy. Overall if I was going to spend all of this money then the house shouldâve been perfect or the property manager Maria shouldâve answered the phone. The only way I was able to get in contact with her was through a VRBO representative calling her and after that she wouldnât answer. Then one of the toilets downstairs got clogged and we donât know why. The major thing that was a disappointment was my 10 year old niece came over with 2 of her friends for her birthday to use the theater room and we tried everything to make it work and it didnât. And guess what Maria still wouldnât answer. I mean we enjoyed what we could and I know this sounds very petty but rent this house and you will see what Iâm talking about! I would
Never recommend this house to Anyone! FYI; you might want to consider a new cleaning company because they are not cleaning like theyâre supposed to! The caption of this property is Fraud! Nothing is sanitized! Oh one more thing, they had the wash room locked so we couldnât even wash anything, oh and bring towels because they do not provide them! I know Iâm rambling but the amount of money they are charging is a rip off. You really need to check your property! I want to rent another house for Thanksgiving and this House will definitely not be it! Real Review!
The home is in need of TLC. Carpets were dirty. Paint is very worn. Floors were sticky. An entire panel of the screen enclosure was torn off. Communication was poor with the management company. We requested to have the jacuzzi heated immediately after booking via the VRBO site. The management company never responded to that request. When I followed up with them prior to the booking, they told me they could not turn it on unless we booked an additional night for $300. They advertise that the cost for pool heat is $50.
We had a wonderful family vacation for Christmas just a few minor things that occurred over the weekend. Check-in was the most stressful thing arrived and none of the names were listed to check into the home. Blinds were tore up in the home and projector in movie room wasnât working. Also one of the toilets were not working in the home. Also I would check the patio because we had a big rodent run in on us which scared us to death. He didnât come with us so not sure where he came from. Owner was great at communicating with me the whole weekend. My family enjoyed themselves over all despite of the minor issues.
The property was dirty, stains on the rugs and couches. So many things were broken, towel racks, chairs, and even the upstairs shower. The wifi and pool heat did not work the entire length of the stay and the customer service was no help whatsoever.
It was an amazing house. All the rooms where great. Very clean. The only thing is that I wish the surround sound system would have worked for the movies we watched.
Great accommodations for a large group of golfers who each need/want their own room. Although linens are provided, I would have liked to see more and better quality. Dishwasher did not clean the dishes - may need to be replaced. G
The home was amazing. Looked just like pictures. The only issue was the roach traps underneath the sink and we saw 2 roaches crawling up the wall downstairs. There were 2 holes in the screen porch which when entering the pool there was a rodent in the pool. The overall rating is 4 out of 5.
This property is immaculate. The home is very large and spacious and very secure location. Close to everything. I did notice a pest issue toward the end of my stay. The owner was very apologetic though it did throw me off due to me finding out so late in my stay. I assumed this came along with the water and it being in the location it is in. Overall I'd rent again. Great communication and experience.
Property was infested with roaches..We bleached down and disinfected everything daily because soon as the lights are out they were crawling. They were in the chest of drawers and the showers downstairs & 3out of 6 up stairs.Trash out front of the property was there when we got there and there when we left(broken pool chairs,ironing board and floaters)TV in the master bedroom would not connect so we had to watch TV in the front room.If it was not for the roaches I would have probably gave a better rating other than the TV situation .Before we left we made sure it was at least clean and disinfected,floors clean and mopped
Me and My Family Stayed at this home Sept 18th to Sept 21st. We Enjoyed Our Stay. There were small hiccups as in the pool needed to be cleaned , the dryer didnât work and we couldnât get the projector to work in the movie room. However the property manager assisted us in a fast and professional manner. Overall we would definitely book again
House was very nice in a great neighborhood. House looks exactly like the pictures. We ran into a few issues. 4/8 beds had dirty sheets how ever the property manger fixed that issue. The pool lights and jacuzzi doesnât work which was stated in the reviews prior I suggest that gets fixed. Overall house is nice just needs a better cleaning crew and fix minor issues
My family and I had a grate time visiting one of your beautiful homes.
Our experience at this location was very nice. The house was very clean and the location was perfect. There were a few minor issues, like the toilet in the master bedroom that leads to the pool had plumbing issues, the jacuzzi switch was not working so we werenât able to use the jacuzzi and the light to the pool didnât work. But my family and I still enjoyed our trip because being with one another and having fun was what this was all about.
Overall enjoyed my stay. Few minor flaws such as, jets in Jacuzzi were not working nor the lights in pool. Property could use a better cleaning crew. I found a plate with chips under the recliner in the theater room, must of been left there by previous guest. Overall not a bad experience, would recommend.