The house was neat and mostly clean which would have been fine. We were 8 adults (4 couples) over the age of 50. We were staying there after watching our daughters play college lax. We were not given the house code until after we paid the house manager via Venmo or cash app which is not supported by VRBO. There was no hot water in the upstairs shower. Then she reported to VRBO there was âdamageâ charge but she emailed me saying she normally charges for not putting the garbage in the community dumpster but since I removed it from the house and put in the outside garbage pail she would only charge me half!! I already paid the cleaning fee. My recommendation is to stay anywhere else in this community!! This property manager is full of scams.
The pricing of this house is not aligned with the appointments that one would expect in a nice rental home. This property is obviously not lived in by the owner and designed for rental income, yet it has old and incomplete bedding (no top sheets on any of the beds- seems really gross for people to be just on the blankets), no coffee grinder to use with coffee machine, and alienating religious decor in the main living space.
The most egregious issue is the musky smell throughout the house. There is only one AC on the first level and it is clear that the house is humid and traps moisture throughout, making the entire house smell damp. The windows in two of the upstairs bedrooms had no screens, so we could not open the windows for air.
The master bedroom has cobwebs and dust swinging from the ceiling as well.
The original listing mentions an additional fee but the host did not clarify until right before arriving. The request for additional funds for the community registration is incredibly off-putting and should simply be incorporated into the cost of renting the house (even though the house is already severely overpriced for what it is.)
Lastly an absurd list of rules was sent including that trash needed to be removed and dropped at the dump (why isnât the cleaning fee covering this?) and that if the grill was used then we needed to clean it or pay more for it to be cleaned.
The host also wrote that our check out time was 11am, even though vrbo listing said 12.
Very nice and clean house with lots of amenities available in the resort. Close to the great outdoors of Poconos and DWG, we thoroughly enjoyed our stay!
We stayed at this house this past weekend and enjoyed everything about it. It was clean and neat. The bed was comfortable. Nice big porch to have your BBQ. Would stay here again.
Completely satisfied my Family and Friends were delighted with this house. Cleanliness is impeccable, itâs a quite place to rest and if you have any questions the owner is ready to answer at any time. It has everything as if you were in your own homeđđ
We definitely enjoyed our stay on the property however there are few items that could be improved upon.
1) Parking is not clearly marked.
2) Heat in the living room and basement is not adequate
3) Bathroom lock on the 2nd floor is reverse and we technically couldn't use it as it wouldn't lock
4) Cleanliness could be definitely improved on. Ton of Holiday decoration still lying around.