This was our second time staying at this beautiful house. house is big enough for my children and grandchildren . A/C works perfectly, Kitchen has all that you need to cook, my whole family grated around the kitchen and we all cook and have an amazing family time. I love this place and cant wait for next July. I strongly recommend this house
This property is perfect for our family get together we had everything we needed to enjoy our time at the property I wish we had more snow to play in but plenty of entertainment. The big open floor plan didnât feel clustered.
This house is beautiful and in a perfect location. Everything is very comfortable and clean. Lots of amenities and activities for guests. Only complaint is an over-sensitivity to noise. They pretty much expect you to be in bed by 9pm or to be completely silent. We were watching Hallmark Christmas movies on TV and got multiple noise complaints which was frustrating. Nothing came of it but it was upsetting since we were following the rules and did not host a big party or play loud music.
Very large cozy space perfect for our family friends trip. Upstairs does get cold. The fire helped. Loved the amenities and games offered. Would definitely stay here again.
The size of the house is perfect. The Heater kept blowing out cold air and the fire alarm kept going off in the morning while making breakfast. Other than that we love staying here.
House was very spacious and clean. I like to cook for my family and kitchen was perfect. A/C was working perfectly .
Me and my family want to book house next year.
Thank you
The place is so big - never felt crowded with 7 adults. Jacuzzi was great and the kitchen was stocked. Great location - close to downtown and some hiking trails.
We cooked every night in the kitchen and used the BBQ - no problems. Loved having 2 fridges. Beds were cozy and the place stayed cool (it was 80 degrees the weekend we went)
Would definitely stay again.
The kitchen and grill were perfect for preparing group meals, and the common space made for a lively gathering room. The bedrooms were not as advertised in the listing. There were supposed to be 6 K or Q rooms, but one of the queen beds had been moved in with another, so there were only 5 private double occupancy rooms, which wasnât helpful for our couplesâ planned sleeping arrangements.
It was a good time together spending with friends. However, checkIn was not easy due snow and Manager had not kept it ready till after usual Check-in time
This house was perfect for our group of 10. We had a lot of space, the kitchen is large and great for a gathering area. We especially loved the screened in porch - even during the winter. So nice to sit in (with a jacket) and watch the snow fall. The pool table was a PLUS! We will definitely be back!! Thank you.
Lots of space for a large family, pool table, large sofa, a game table, and another game table to put together a puzzle or play a board game. Lots of places to relax and set. Kitchen is fully stocked with kitchen utensils, and even an extra fridge in the laundry area. Hot tub and outside area is amazing. Plenty of rooms, and beds (the beds are a little hard, so if you like a soft bed bring a pillow topper) Fire place is so cozy (bring wood). There is a TV over by the board games and one above the fireplace ( you can only watch cable, streaming doesnât work that well) Very clean, and cozy. Close to downtown Idyllwild. Loved this cabin!
This is a spacious mountain home with nice indoor and out door areas. Living room, kitchen, dining area very open with a vaulted ceilings in living room.
PROs: bathrooms and bedrooms were clean, nice linens and pillows, a large well stocked kitchen, lots of fans, pool table and beautiful hot tub. Also located in a quiet neighborhood centrally located.
CONs: upon arrival it was apparent that floors were dusty and dirty, porches full of leaves and cobwebs, an actual rodent/bird nest in corner ceiling of screened porch with fresh droppings all around, âkid roomâ was very small with dangerous items (broken ping pong table metal tripping hazard and metal ladder leaning on wall) Biggest problem was the AC (upstairs only) did not work and we had young kids attempting to sleep upstairs.
Good news - I was able to connect immediately with front line employees for help. Problems were resolved quickly and personnel were attentive and professional. I did appreciate their prompt attention!
(There continues to be an animal of some sort climbing through the beams and eaves of the screened porch. Good luck catching the critter(s) and securing that corner of the house)
Spacious and entertaining but still misses the mark
Vacasa has been a terrible 3rd party company to work it and I left my review on their site as well. The house was spacious and had lots of entertainment and we were quite impressed when we first walked in. However, after a few hours we discovered it was all surface beauty. The thermostat was broken so there was no heat and temperatures dropped to 32 degrees overnight. Vacasa sent 2 "maintenance" men out to "fix" the problem but they spent no more than 5 minutes on the problem and told me that the heat should kick on and if it doesn't then I could burn the wood they brought us. The heat never turned on.
The front and back yard hadn't been swept in months and there were empty soda cans in the drive way. There was a Qtip and trash in the living room and dirty sheets on some of the beds. The kitchen was a hodgepodge of items that seemed to be left by prior renters.
For the price of this rental, more care should be given to it. Don't be deceived by the pictures.
I will end on a positive and say that the living area was very spacious and accommodated our large family. We were able to comfortably spread out and enjoy the pool and ping pong tables.
I will not be renting from Vacasa and will be discouraging others from doing so as well.
Fantastic Family Vacation At Hidden Lodge Fern Valley
Perfect setting for our family vacation in honor of my upcoming 75th birthday. We were fortunate to have snow on the ground and an over night snow storm to add to the beautiful forest backdrop. This house was a great size for my family of 7 adults, 3 children, and 1 dog. The house looks exactly as it is pictured, however, there is only 1 gas barbeque. The house is well equipped except it was minus a much needed snow shovel. I will suggest that the linens, pillows, and towels could use an upgrade. Also the oven was dirty and not working properly, and the gas barbeque had not been cleaned in a very long time. We wished there had been a guest sign in book so we could see where people had come from, and read their comments about their visit.