Unité moderne de luxe - The Cliff à CUPECOY

Dear Janet, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed the pool and the beautiful beach views during your stay. Regarding the condo, we sincerely appreciate your honesty. We strive to maintain our units to the highest standards, and we would have loved to hear more details from you regarding the specific items that need attention or repair. Your feedback is invaluable to us as it helps us prioritize our maintenance work. If you have a moment, please feel free to reply to this message with any specific suggestions or issues you encountered. We are committed to making the necessary improvements to ensure a perfect experience for our future guests. We hope to have the opportunity to welcome you back again soon. Best regards, The Smaart Vacation Team

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you enjoyed the stunning oceanfront view, the pool, the property’s security, and the service from our team. We also really appreciate your constructive comments regarding the condo’s decor, furnishings, living room TV, washer, and ice maker. Feedback like yours is invaluable to us as we continuously work to elevate our properties. We are already looking into these specific items to ensure everything is updated, fully functional, and as comfortable as possible for future stays. It was a pleasure hosting you, and we hope to welcome you back again soon for an even better experience!

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the outdoor pool, though we regret the inconvenience regarding the umbrellas. For safety reasons, especially during high winds, our team must sometimes keep them closed to prevent damage or injury, but we will ensure our staff communicates this more clearly in the future. We sincerely apologize for the maintenance issues you encountered in unit C2. Please be assured that we have taken immediate action: Dining Chairs: Our maintenance team has been scheduled to tighten and replace all necessary screws to ensure they are secure. Thermostat: A technician is checking the AC controls in the smaller bedroom to resolve the calibration issue. Toilets: We are repairing the flush valves in the suites to ensure they stop running correctly after use. Your comfort is our priority, and we would have been happy to address these matters during your stay had we been notified. We hope to have the opportunity to welcome you back for a seamless experience. Best regards,

Thank you Shayna for your nice comment! It was a pleasure to host you. The new pool will be opening on December 1st of this year so feel free to come from December 2nd :)