We wanted a family vacation at what appeared to be a beautiful lake home that was perfect for our needs. What we got was a holiday nightmare caused by a horribly misrepresented, fraudulent depiction of a rental property that is not currently suitable for renters.
The photos of the property and the amenities listed in the VRBO description are wildly misleading. I donât know if they were taken years ago or have been enhanced in some way, but they in no way represent the current condition of either the interior or exterior of the property.
The house and the grounds are both in a general state of disrepair, decay and disorder.
To start, the grounds are patchy and are cluttered with debris (including the âhot tubâ which was laying upside down in the middle of the yard), the furniture is completely different than depicted and stained, and the AC/ventilation/filters/ducts are absolutely filthy with dirt, hair, mold and other contaminants.
An itemized list:
1. Black either mold or algae around the kitchen sink and faucets.
2. Mold, dirt and dust around the air conditioning returns in the kitchen and upstairs.
3. Hot tub, as listed in VRBO ad, was laying in the dirt, upside down with pipes exposed. The dirt it was in was represented as lush, green grass in the ad.
There are many more items to be listed but there isn't enough room to type them all. Owner hasn't responded to us and we are working with VRBO.