2/10 Horrible
Marion L.
6 mai 2025
Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de lâannonce
Awful experience!
We booked our stay at this property for the lovely view and access to the beautiful balcony; however, we found out two days before we were flying to France that there was scaffolding and construction on the balcony outside the building. The pictures that were then place on the website (and have since been removed) were not there when we booked our stay. When we arrived there was no access to the balcony. If you opened the door there was loud construction going on outside and construction dust that filled the apartment. Scaffolding and netting blocked the view. Ildy Marku, the agent, agreed to cancel the reservation and refund the money, but then (after traveling since the day before) we had no place to go. Her assistant, Emma, called VRBO for us and through them we were able to book and pay for another apartment. It took numerous, lengthy phone calls and WhatsApp texts to VRBO and Ildy over the next three weeks with them deciding who was to make the refund, to actually get the refund. For the hour that we were sitting in this apartment I have to say that the parking was terrible, and the pictures of the apartment are nothing like the actual apartment. The upstairs bedroom was just a cramped bed, and the second bathroom, upstairs, was a very small, old bathroom. The kitchen appeared to be more of a kitchenette than a kitchen. The best part of this apartment would have been the balcony, had it been accessible. It is definitely not worth the money that they charge.
Marion L.
Séjour de 7 nuits en avril 2025
