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Cabane·Hôte particulier

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Intérieur
Bain à remous extérieur
Enceinte de l’hébergement
Intérieur
Cuisine privée

Avis voyageurs

9,0 sur 10
Merveilleux

Points forts

  • Plaisir en famille
    Bien noté pour les familles.
  • Baby-foot sur place
    Une perle rare : le baby-foot vous attend.
4 chambres2 salles de bain10 personnes

Équipements populaires

  • Bain à remous sur place
  • Parking sur place
  • Chiens acceptés
  • Cuisine
  • Lave-linge
  • Climatisation

Découvrir la zone

Afficher la carte
Sevierville, TN
  • Place, Parrot Mountain and Gardens
    ‪8 min en voiture‬
  • Place, Dollywood's Splash Country
    ‪8 min en voiture‬
  • Place, Dîner-spectacle Dolly Parton's Stampede
    ‪9 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪63 min en voiture‬

Chambres et lits

4 chambres (10 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 grand lit

Chambre 3

1 lit superposé (1 place)

Chambre 4

1 très grand lit

2 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Espaces

Terrasse en bois ou patio
Cuisine
Coin cuisine
Aire de jeux extérieure
Salle à manger
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Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
En savoir plus

À propos de cet hébergement

PROCHE DE TOUTES LES ATTRACTIONS, HotTub, Jeux, WIFI gratuit

La cabine est proche de Dollywood et de toutes les attractions principales. Vous adorerez la cabine en raison de son confort, de son emplacement et de sa vie privée. Super endroit pour les couples, les aventuriers en solo, les voyageurs d'affaires, les familles (avec enfants) et les grands groupes.

Plus d'information
L'espace

Bienvenue à Paradise Hideout! Cabine de luxe avec quatre chambres pouvant accueillir jusqu'à 12 personnes.
Cette belle cabine est préparée pour une escapade ou des vacances en famille. Une courte promenade sur la route et vous pourrez profiter de la vue la plus incroyable sur le Great Smoky. La cuisine est équipée de toutes les commodités nécessaires pour préparer un copieux petit-déjeuner / dîner pour votre famille ou pour un barbecue au charbon de bois. Détendez-vous dans une salle de jeux privée comprenant une table de billard, du babyfoot, de l'air hockey et bien plus encore! Vous pouvez avoir l'intimité du Great Smoky tout en étant à quelques minutes de toutes les attractions principales de Pigeon Forge et de Gatlinburg!

Literie:
 Un lit king
  Deux lits queen
 Un lit superposé complet
 Un canapé-lit complet
Un canapé-lit simple

Confort
Ventilateur de plafond
Chauffage central et air

Divertissement
Télévision par câble
Lecteurs DVD)

Aménagements extérieurs
Meubles de pont
Table de patio
Sièges extérieurs
Jacuzzi

Style
Cabine

Cuisine
Cuisine entièrement équipée
Batterie de cuisine fournie
Verres à boire fournis

Parking
Espaces de stationnement: jusqu'à 5 véhicules

Plate-forme
Niveau principal couvert
Niveau inférieur couvert

 Barbecue à gaz et
Barbecue au charbon

Fumeur
Non-fumeur

Commodité
Linge de lit fourni
Serviettes fournies

Salon
TV écran plat LR1
Cheminée LR1
Accès au pont LR1

Blanchisserie
Laveuse et sécheuse

Bath One
Douche et baignoire BA1
Bain deux
Douche et baignoire BA2

Jacuzzi
Spa extérieur

appareils électroménagers
Machine à café
Four micro onde
Grille-pain
Cuisinière / cuisinière
Four
Lave-vaisselle
Attractions
Près de Dollywood

Autres choses à noter

Une fois les invités arrivés, la cabine devrait être nettoyée avec des serviettes et du linge de maison propres, des serviettes en papier et des articles de toilette, des mini bouteilles de savon et des sacs poubelle.

Les clients doivent apporter leurs propres articles d’hygiène tels que brosses à dents, dentifrice, shampoings, etc. Si vous restez plus de 3 jours, je vous recommande d’apporter des articles de toilette supplémentaires, des serviettes en papier et des sacs à ordures.

-Cabin a une cafetière et des filtres à café, si vous aimez boire du café le matin, assurez-vous d'apporter votre marque de café préférée!

Ajoutez des dates pour connaître les prix

Hébergements similaires

Extérieur
Season decor! 3-bedroom 3 bathroom cabin in Wears Valley under 2 miles from park
Wears Valley
  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
7.6 sur 10, Bien, (10 avis)
Season decor! 3-bedroom 3 bathroom cabin in Wears Valley under 2 miles from park

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 24 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie autorisés : chiens (maximum 2 au total)
$89 per pet. Payment request after booking.
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Fumeurs/non-fumeurs

Hébergement non-fumeurs
Pet friendly, dogs only!Please notify owner to make sure it’s ok, if you have more than 2 dogs
Note: for security purposes, there is security camera at front door and parking area.
The person whom book this property must be the responsible party. Third party Agencies , please do not book.

Informations importantes

À savoir absolument

Hébergement n° 1553546vb
Cet hébergement est géré par un hôte privé (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La législation européenne relative aux droits des consommateurs ne s’appliquera pas à votre réservation, y compris le droit de rétractation. Toutefois, la politique d’annulation définie par l’hôte privé couvrira votre réservation. Les articles 1100 à 1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Sevierville

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément dans le centre-ville, près de parcs de loisirs. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Parc national des Great Smoky Mountains et Rivière Little Pigeon vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Dollywood (parc à thème) et Dollywood's Splash Country. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Titanic Museum (musée sur le thème du Titanic) et Parc à thème Anakeesta. Amateur de sport nautique ? Profitez de votre séjour dans la région pour découvrir la pêche ! Si vous préférez les activités en plein air, on vous conseille plutôt la randonnée en VTT, l'alpinisme et les promenades à cheval.
Afficher plus de locations de cabanes à SeviervilleS’ouvre dans une nouvelle fenêtre
Carte
Sevierville, TN

À proximité

  • Club de golf Gatlinburg Municipal - 8 min en voiture - 6.8 km
  • Dollywood's Splash Country - 8 min en voiture - 4.7 km
  • Patriot Park - 9 min en voiture - 7.4 km
  • Dollywood (parc à thème) - 9 min en voiture - 6.4 km
  • Dîner-spectacle Dolly Parton's Stampede - 9 min en voiture - 7.7 km

Comment se déplacer

  • Aéroport de Knoxville McGhee Tyson (TYS) - 66 min en voiture

Restaurants

  • ‪Spotlight Bakery - ‬18 min en voiture
  • ‪The Grist Mill Cinnamon Bread - ‬11 min en voiture
  • ‪Aunt Granny's - ‬11 min en voiture
  • ‪The Front Porch Cafe - ‬12 min en voiture
  • ‪Wilderness Pass Restaurant - ‬17 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, cet hébergement accepte les chiens (max. 2). Des restrictions peuvent s'appliquer, veuillez contacter l'hébergement pour plus de détails.

Combien coûte un séjour dans l’hébergement PROCHE DE TOUTES LES ATTRACTIONS, HotTub, Jeux, WIFI gratuit ?

À partir du 29 juin 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement PROCHE DE TOUTES LES ATTRACTIONS, HotTub, Jeux, WIFI gratuit le 24 août 2026 commencent à 361 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement PROCHE DE TOUTES LES ATTRACTIONS, HotTub, Jeux, WIFI gratuit ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement PROCHE DE TOUTES LES ATTRACTIONS, HotTub, Jeux, WIFI gratuit ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Vous recherchez un logement pour les familles à la montagne ? Cette cabane se trouve à moins de 10 km des sites suivants : Parrot Mountain and Gardens, Dollywood (parc à thème) et Dollywood's Splash Country. Rocky Top Mountain Coaster et Xtreme Racing Center sont également à 10 km de distance.

Avis

9,0

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 32 avis sur 49.
Note des voyageurs de 8 (Bien), d’après 12 avis sur 49.
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 49.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 49.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 49.

9,0/10

Propreté

9,8/10

Arrivée

9,8/10

Communication

8,8/10

Emplacement

9,2/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

Ang M C.

Les points forts : Propreté
It was a nice place. Host was wonderful and answered my questions very quickly. The location was high in the mountains. Spacious and kids loved the games, having a washer and dryer was great!
Séjour de 7 nuits en mai 2026
Avis vérifié

10/10 Excellent

Josh B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Super fun place for the whole family. Would definitely stay here again.
Séjour de 2 nuits en décembre 2025
Avis vérifié

10/10 Excellent

Dale D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Everything was great. Just wish we had more bath towels and hand towels in the kitchen
Séjour de 4 nuits en décembre 2025
Avis vérifié

8/10 Bien

Devon P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was very nice. We had a great time. My family enjoyed the beautiful porch and we even got some bear visitors.
Séjour de 7 nuits en août 2025
Avis vérifié

10/10 Excellent

Kristine B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great place!

Beautiful cabin! Close to town, all the amenities! Well worth the price!
Séjour de 3 nuits en mars 2025
Avis vérifié

10/10 Excellent

Joanna P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

We really enjoyed it. The cabin is wonderful

We would def come back and stay again.
Séjour de 3 nuits en décembre 2022
Avis vérifié

10/10 Excellent

Jeremy F.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce
Les points faibles : Emplacement

great

its tucked away would definitely stay again
Séjour de 4 nuits en décembre 2023
Avis vérifié

10/10 Excellent

Carmin B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We really enjoyed our stay. There was plenty of stuff for the kids to do as well as the adults. The arcade games and mini pool table were a hit with everyone. We had a bear visit a few times which was awesome. It was just passing through and didn't bother anything but it was definitely an awesome experience. We also enjoyed the hottub. This place was great and the host was very helpful and gave very clear directions to the place and instructions on how to work the tv's and stuff. There are also notes posted ob the walls to help work the tv's and internet. The place was clean. We really enjoyed our stay at this place and would highly recommend it to anyone with kids!
Séjour de 4 nuits en septembre 2025
Avis vérifié

10/10 Excellent

Derek B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent Cabin

We had an amazing time during our stay at the cabin. The cabin was just as it was listed and included many great amenities that weren’t listed. The host was great with communication and we would definitely love to stay here again.
Séjour de 3 nuits en avril 2023
Avis vérifié

10/10 Excellent

Rachel T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice cabin close to parkway

Very nice cabin close to everything. We had a party of 7 and had plenty of space for everyone. I do wish the master had its own bathroom but it was still nice. Huge jacuzzi bathtub! Would definitely stay again. Host was very responsive
Séjour de 3 nuits en février 2024
Avis vérifié

10/10 Excellent

Kevin C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

We had a wonderful time!

If you are looking for a place convenient to Pigeon Forge and Gatlinburg, this home is the place. It’s quiet, clean, and plenty of entertainment if you decide to just stay there for the day. The views are spectacular. The owner was very responsive. I highly recommend staying there.
Séjour de 6 nuits en mai 2023
Avis vérifié

8/10 Bien

Jodi J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

short stay with family

Everything was great, short stay but the hot water kept running out with one person showering, not even enough to fill up the bathtub for the kids to play in for a bit. That would be our only complaint.
Séjour de 5 nuits en novembre 2024
Avis vérifié

10/10 Excellent

Sarah D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Long weekend getaway

This property was great for our family. We have 2 children, 7 and 9, and there was so much to do at the house, they didnt want to leave. This place is definitely set up for kids and teens. If you are not a confident driver on narrow winding roads. This isnt for you. We also traveled with our pup, but there arent many flat spots for pets to do their business. Despite those, the property is clean and very nice! We would definitely come back!
Séjour de 3 nuits en avril 2025
Avis vérifié

8/10 Bien

Denise K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Clean

Beds were pretty hard. Killed several
Séjour de 5 nuits en juillet 2024
Avis vérifié

10/10 Excellent

Angela A.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Mountain perfection

This cabin is located at the end of a road on the mountain, and while you pass multiple cabins to get to it, it's in a spot where there's plenty of quiet. The cabin was perfect for a family getaway and close to all the activities in town. The description is accurate and the house was clean with plenty of room to spread out. Tam is wonderful and very attentive/responsive! We'd definiltey book this cabin again.
Séjour de 4 nuits en janvier 2023
Avis vérifié

8/10 Bien

Rachael E.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Had a great time!

Other than getting all the way up to the location, which was a fun drive LOL, everything was great. We are from Tennessee originally and it was great to have a place for our friends and family to visit/stay with us. Property was clean except we were timid about using the jacuzzi as it would randomly run brown water, but we still gathered in the hot tub which was clean. Thanks again for the stay!
Séjour de 7 nuits en octobre 2021
Avis vérifié

10/10 Excellent

Jason F.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Spring Break with the Family

My family, consisting of 2 adults and 4 children all under 10, stayed here for spring break. We absolutely loved this cabin. There were games and activities that kept the kids entertained and the location of the cabin was awesome. The only negative thing I will say is that the drive from the cabin to the main road takes a little while, but it's not too bad. Plus, we wanted to stay up in the mountains so it wasn't that bad. We would absolutely stay here again if we visit Pigeon Forge again.
Séjour de 6 nuits en mars 2023
Avis vérifié

10/10 Excellent

Sandy T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Cabin Vacation

Nice cabin. Comfortable beds. Modern kitchen. Clean. Host/Manager helpful & responsive. Very private. Road to get there from main road a bit scary, especially after so much rain, but we did fine with all-wheel drive. Saw mama bear & 3 cubs nearby, and a young bear on our porch smelling breakfast cooking. Be careful!
Séjour de 7 nuits en juillet 2024
Avis vérifié

10/10 Excellent

Derek L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Nice property

Great stay. Property as described. Only concern is the directions to get there. It was a little difficult to find the first time. That would be my only negative. Let kids liked the projector and screen in the lower level. Nice space with room for the whole family
Séjour de 2 nuits en août 2023
Avis vérifié

6/10 Satisfaisant

Sheila P.

Les points forts : Arrivée et communication
Les points faibles : Emplacement

Cabin stay

Not enough toilet paper. One roll of paper towels. We had 7 guests there. There were no hot tub towels. You have to use shower towels. The hot tub was very dirty.needs a good cleaning. Beds were very comfortable. Kitchen was well equipped. Be bear aware. They come up on the porch at night
Séjour de 3 nuits en octobre 2024
Réponse de VrboOwner le 9 déc. 2024
Thank you for your feedback. I’m so sorry for the inconvenience with the toilet paper and paper towels. We do our best to stock extra supplies in the cabinet whenever possible, but since we’re not always on-site, the cleaning company provides a starter kit with four rolls of toilet paper for the property. Had I known you needed more, I would have been happy to arrange for additional supplies to be brought out. Regarding the hot tub, I sincerely apologize for any concerns. Please know that it is drained, cleaned, and refilled after every guest’s stay to ensure the highest standards of cleanliness and safety. I’m glad to hear you found the beds comfortable and the kitchen well-equipped! I appreciate your comments and will use them to continue improving the guest experience.
Avis vérifié

10/10 Excellent

Kristy B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Cabin and Awesome Porch!

This was a great cabin up in the mountains. There were neighbors but it felt secluded. The cabin was clean and well stocked with plenty of things to do. The pool table had some tight spots as it was close to the wall but not a big deal. The hot tub was a hit after walking and exploring all day. The porch was wonderful to sit on and drink coffee in the morning or a drink in the evening. It was relaxing to just sit and listen to the breeze, birds, and the rain (it rained our last day). This cabin is at the top of the mountain so the roads can be a little hairy and tight in spots but it is worth it!
Séjour de 6 nuits en juillet 2023
Avis vérifié

6/10 Satisfaisant

Steve B.

Les points forts : Propreté, arrivée, communication
Les points faibles : Emplacement

Meh, okay place.

The cabin is moderate at best. The location is up on the mountain but set right against a dense forest with only a view of trees right off the deck. The amenities inside were fine, but not great. The game room was okay, but the pool table was very cheap with smaller than standard balls, so the pics are a bit deceptive. Overall it was okay, but really wasn’t to the standard I would have liked. The deck had a plastic wicker couch, but with no cushions supplied for it. There were some small thin cushions, but not really suitable. There were a couple of hanging chairs and one rocker, but nothing comfortable on the deck. The gas grill was literally right next to the seating area as well, with propane tanks right in sight. Kind of unsightly to have it so close to the couch. The small propane fire pit was nice, but also had the propane tank just sitting out. Not well thought out. All in all it was an okay place, but kind of a let down. The bottom deck was mostly covered by a makeshift putt-putt hole… kind of a waste of space. The hot tub didn’t feel very clean and the water was not very hot.
Séjour de 6 nuits en juillet 2025
Réponse de VrboOwner le 10 août 2025
Thanks for your feedback. Our cabin is exactly as described and pictured — a peaceful mountain getaway surrounded by trees for privacy. Guests looking for a sweeping mountain view would need to book a property advertised with one. The deck cushions are stored under the couch to keep them clean and dry, as noted in our welcome instructions. The hot tub is drained, sanitized, and refilled after every stay; its temperature can be adjusted at any time using the control panel. We pride ourselves on providing clear, accurate photos and descriptions, including the pool table style, grill location, and layout of all spaces, so there are no surprises. We’re sorry if these features didn’t match your personal preferences, but many guests appreciate the thoughtful setup and amenities provided.
Avis vérifié

8/10 Bien

Robin K.

Les points forts : Propreté, arrivée, communication et exactitude de l’annonce

Family Mountain Vacation

We really enjoyed our stay. The cabin was very clean and well stocked with everything we needed to take advantage of the spacious kitchen. TV in every room was great. The big bath tub in the upstairs bathroom could have been better if not for the odd color well water makes. Not as inviting of a bath. But hot tub made up for that. Foosball and air hockey either need to be fixed or removed. We really couldn't get use of those. The pool table was great except in some spots it was hard to find room to shoot and we were afraid to try and move it. Parking was great. We took advantage of the gas grill and it worked perfectly. Location was quiet. Directions provided were on point. Pretty steep and curvy getting in. Very close to everything we wanted to do while there.
Séjour de 3 nuits en juin 2021
Avis vérifié

2/10 Horrible

Jill B.

Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce

Way Too Dirty and Way Too Overpriced

I really wish I could post pictures here of this cabin. I absolutely agree with the other 2 star reviewer on this cabin. How this cabin has such a wonderful overall rating makes me very suspicious. If they were staying in the same cabin that I just stayed in, there is no way it could have such an excellent overall rating. I was afraid to sit on the furniture as it was filthy, and made sure I had slippers on when walking on the floor, and the same for my 4 grandchildren and my husband. If you happen to choose this cabin, take a look at the walls on either side of the headboard. The dust is so thick on the wall, I can’t imagine how someone doesn’t see this and clean the walls and the floors. Blankets from the cupboards smelled like they’ve not been washed in quite some time. Tam told me that it possibly had been used and put away without the cleaner knowing. Trust me, it had been a while since these things had been washed. They have probably just been stuffed back into cupboard once we left. I reached out to “Tam”, thinking maybe she doesn’t know the condition of her own cabin, and she accused me of being afraid of “some dust”. She promised to reimburse money paid for my daughter, her husband, and 2 dogs (all of which had been paid for) who decided not to make the trip due to my description of what they would be walking into. The minute I checked out of the cabin, I have heard nothing from her, and no reimbursement for anything. Cabin is very small. A wide angle lens is being used (I don’t like this tactic), pictures make it seem so brite and clean, it’s not. Now, I expect Tam to reply with reasons why I’m lying . Im not. I have pics! I was very disappointed in this stay. The only thing I gave a decent rating for is the easy check in. That was very good. Communication was pretty good too, until she had my money and I had checked out. Your turn Tam….
Séjour de 3 nuits en avril 2023
Réponse de VrboOwner le 26 avr. 2023
Midway through your stayed, you sent me a message that your other 2 Guests and their pets are no longer coming and complained that the corners and walls of the Cabin looks dusty and you found an extra blanket in the basement cabinet smelled and couch looks dirty. I offered to send cleaners back out fix those issues or refunds you to a different accommodations . But you didn’t want neither of those options. You wanted to stay at the property as is. We agreed to make a courtesy adjustment to your reservation to reimburse you for the guests and pets that didn’t come. But credit card company can take up to 7 business days to process refunds, that’s general for anywhere- even at groceries stores. Before checking out, You sent me a message demanding that I “compensate” you for the dirty things mentioned. We do not refunds for minor cleanliness that we have offered to fix during your stay. You sent me multi messages over the course of 48 hours of your checkout with threats , including negative reviews post, bargaining of refunds. While our goal in hosting is to keep all our Guests happy with their stays. It seems like there isn’t anything else we could’ve offer to make you happy. We wish you the best in any future stays.
Avis vérifié

4/10 Médiocre

Andrea W.

Les points forts : Arrivée
Les points faibles : Propreté et emplacement

NO Water, NO Power - Not our problem

Our Christmas Family/Friend Vacation this year went from devastatingly bad to worse with each passing day. This cabin is NOT properly maintained for any winter months and should NOT be allowed to be rented. For example, the winter months like December gets cold and will get below freezing in the mountains, but this cabin isn't built to sustain freezing temps. The Pipes froze on day 2 of 4 for our trip, causing us to not have access to water. For those of us who don't know this means you can't flush toilets', take a shower, brush your teeth, cook, clean the dishes etc. However the owner of this cabin feels that emptying the hottub *A source of relaxing* should be sufficient enough to empty with buckets to flush the toilets'. Didn't offer to provide us with a full refund to leave, cause this is "Nature Related". So we stuck it out and purchased disposable items that we were informed would be refunded to us, and that we will receive a 50% off nightly rates ONLY for the remainder 2 days of our stay, not off the total and not for all days stayed!! But this is Christmas and this trip had been planned. Took presents and everything for the kids. Then there is the fact that the place wasn't cleaned very well. Such as EVERY dish and utensil in the cabinets and drawers was slimy and dirty. The floors were never swept or mopped. There was dried up food under the couch, which we discovered from moving the couch about 6 inches to allow for more room for presents. SO GROSS. Only 1 vent is upstairs, in the main bathroom upstairs. The upstairs Struggled to maintain 60 degrees when we first arrived and through the second day. With the help of a Propane Heater, which is a heater attached to a propane tank, is when we were able to get the cabin up to 70 degrees mid day on the second day. This cabin, needs all new updated pipes to ensure freezing pipes doesn't happen during the winter months. New windows are highly encouraged, because feeling like you are sitting under a air conditioner in front of the windows is NOT OKAY. You can see light all around the doors, which means AIR is leaking inside like crazy. Then there is the fact that all access to this section of all cabins MUST HAVE 4 wheel drive and/or snow chains for vehicles. This is NOT MENTIONED ANYWHERE when renting this cabin. This is MANDATORY. Half Inch of snow caused massive pile-ups and everyone stranded in ravines until help arrived cause these roads dont' get plowed or salted. -Merry Christmas 2022
Séjour de 4 nuits en décembre 2022
Réponse de VrboOwner le 8 mars 2023
Hi Andrea, Thank you for taking your time to write us a review. During your stay, storm Elliot, the worse freezing storm in decades hit the area. This particular cabin was fortunate enough to not lose electricity during the whole storm while thousands of properties have no electricity and water for weeks. The only reason our heat couldn’t keep up was because it was -20 degrees outdoor, the majority of homes in the state of Tennessee was having this problem, including our home in East Tennessee . Partly through your stayed, it was so cold that the cabins’ community water system froze and I’ve explained to you that it had nothing to do with the individual pipes in the cabin. This is a share water filtration that is in a separate building sharing among many cabins. You contacted us as soon as there was no water. We sympathize the situation, but it is not within our control to get water to such big water system with weather being -20 degrees . We offered to adjust the reservation and a full refunds of days not stayed ,so you could find another accommodation. We didn’t want this to be any inconvenience for you. However, instead, you wanted to stay at the property and get partial refunds . Upon your checkout, we even send money for purchases of drinking water and other items. You’ve never mentioned any cleanliness issues during your stayed through many messages that you sent us for compensations due to the weather. The property were to be sweep, mopped, hot tub were to be drained and cleaned, linens and towels were to be refurnished and changed after every Guests stayed, etc. We take pride in providing great stays for our Guests, at least the cleanliness as it’s something we can control, unlike the storm. We would have been happy to send Cleaners back out if you weren’t happy with the cleanliness of the property. Again, We are sorry for this unfortunate event. I hope you would give us an opportunity if you are ever back in the area .

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