New Smyrna Beach Cozy Pool Accueil, plage, shopping et restaurants

Thank you for sharing your feedback. We take great pride in maintaining our property and providing our guests with a clean, comfortable, and enjoyable experience. We would like to clarify a few points for future guests. Our property receives professional pest control service every month, and we take cleanliness and maintenance very seriously. We cannot verify the source of the insect photos referenced in this review, but we promptly address any concerns brought to our attention. Our VRBO listing features current, accurate photographs of the property and its amenities. Our Ad States the large pool on property is SHARED with other VRBO rentals on the property Nothing is intentionally misrepresented. The two RVs on the property are privately owned, well-maintained vehicles. During this stay, the guest contacted us expressing disappointment and requesting a refund for four days of a six-day reservation. Unfortunately, no specific property issues were communicated to us that would have allowed us to investigate or resolve them. We have always made it a priority to address guest concerns as quickly as possible. We understand that every guest has different expectations, and we respect that. However, we also believe our property should be represented fairly and accurately. We encourage prospective guests to read our many excellent reviews from previous visitors, which reflect the positive experiences we consistently strive to provide. We remain committed to offering a welcoming, well-maintained property and an enjoyable stay for every guest.