Great place to stay.. Cabin wasn't the cleanest and it would be nice if it were a bit more secluded but we had an overall good experience and the owners were awesome to deal with.
What a cabin! The listing is very accurate for each bedroom so no surprises when we arrived. The cabin is gorgeous and the BEST stocked kitchen weâve ever had (20 years coming)! We had 22 adults and 11 kids with plenty of room to eat at the same time. It was clean and beautifully decorated. The pool was the perfect temp even in the cooler evenings. The cottage was nice as well. Communication was great with the host. One electronic malfunction was met with a prompt response and visit. We have nothing but good to say and will highly consider rebooking if we have the same amount of people next year!
Beautiful cabin!!! Minor inconvenience turned into a marvelous memory- The site currently underwent a change in ownership hence there a little confusion with the site description versus actual location. However, grace was extended on both sides. The group had an awesome time. The host and site manager were more than accommodating and welcoming which for us- it was the site managerâs kindness that made all the difference.
The owners were great to work with. They thought of everything you could possibly need for your mountain getaway. The beds slept nice and it was great that each room had its own bathroom. Lots of nice personal touches.
A group of 25 family & friends came together in Gatlinburg to celebrate my friendâs birthday. We had a marvelous time. The CABIN was great. It was spacious, very clean, everything worked and had everything we needed. If youâre hosting a large group, this will be the perfect cabin for you. Everyone was happy and pleased with our lodging accommodations and Iâm confident you will be as well.
The house served us well for the weekend. Our Men's retreat continues to grow each year and this house accommodated us well. The overall cleanliness leaves a bit to be desired. And the cooling/heating system did not always work in select rooms. Overall we had great time and we found ourselves comfortable.
This is our family reunion trip that we do yearly. There are around 30 of us. We loved the living room/dining room/kitchen area. This is where we spent most of our time. Huge common area. Bedrooms were spacious, all TVs were good.
The cabin is truly beautiful, the only complaint we had was that it really just needed a thorough cleaning. Bathrooms, linens, towels, all clean. But the corners, items on the wall, furniture, and the floors just needed cleaning. We would stay again. Thank you
Was under the impression that all rooms were under the same roof, so that was a little disappointing especially that the bunk room for kids was not under the same roof. Couldnât get tvâs to work. Hot tub half worked.
Overall we had a great stay. Our basketball team came for a tournament and we all wanted to stay under the same roof for team bonding. We had a great time, and it served its purpose. The seating in the kitchen was great especially for a big crowd like ours! Would stay here again!!
In general the house was nice and comfortable and in an excellent location but it was not very clean. There was a lot of dirt under the beds and furniture and the microwave ovens were dirty. They should put more effort into cleaning the property.
These cabins were very accommodating. We had a group or 20 adults and 16 children and there was enough space for all of us. The cabin had everything we needed for our stay and more. The only cons we have would be that the heating systems were tricky to work and we wished the room with the bunks were in the main cabin as opposed to the adjacent one only because most of the kids stayed there and werenât as close to the adults as we would have liked and they constantly walked back and forth outside to get there. Other than that tho⊠the place was an amazing stay. Would definitely book again!
Loved kitchen and open main floor but one oven & microwave did not work. Disappointed in location & the views. And the Christmas tree was pitiful, very small & unattractive
We had a great time in Pigeon Forge and Gatlinburg,but the cabin was dusty,the cottage had bugs everywhere when we arrived, the chairs on the front porch of the cottage were heavily covered in spider webs, the large tv in the main entrance room of the cabin had wifi connection issues,a lot of the heaters were not working properly in both the cottage and the cabin but the cabin had a lot of space for our group ,could use an upgrade on the furniture and bedding. I donât think the property was worth the price we spent on it and I feel like it shouldâve been priced a third of the cost lower.
The house was a great size for our group. The cottage wasn't exactly what I expected though. You have to go through one bedroom to get the second one and this doesn't work well if it is couples needing privacy. The pool and porch were nice. Only one arcade game worked though. The house was very dirty and the air conditioners didn't work in the cottage or in the house bedrooms downstairs. Overall the house and property were as described and works for large groups they just need to keep a better check on the cleanliness of the house.
It was not ready for us as we would expect it to be.
We had to have the cleaner come out and take care of a few things. Like the ceiling fans needed cleaned in a few rooms and some glass work cleaned too. The virtual video needs updated because it showed arcadia games that were no longer there. The air conditioning was not working in the lower level and they were out on Monday to fix it. the water pressure of the place is a major issue that people need to be aware because you cannot shower down stairs and upstairs at the same time because upstairs loses water pressure but we figure out to manage it for us. the big problem was a new hot tub that was there but was down and was to be ready by Monday but the people to fix it did not come till Tuesday and they could not find the part to fix it but it was at the neighbors house20 yards but they figured that out came out Thursday to fix it only to find out that it did not fix the tub so we never got to enjoy this feature. Overall things were not what they should have been for us paying a preuim price for the place. The area had a lot to do and we had a good time overall but the place needs some detailed work for next gues to enjoy. Thanks Al
There was a bad moldy smell in the lower level of main cabin bedrooms. The longer people stayed in them they started getting stuffy and couldnât breathe. Some of the Shower curtains were black on the bottoms. We had to clean a lot of the crock pots and bowls before using. The heat didnât work correctly. Always cold in the main cabin and very little heat (if any) in the bunk house. The advertised heated pool was not able to be used. I understand the property is in the middle of being sold but if it is going to be advertised as being one thing - thatâs what it should have been. Very disappointed but what are you going to do when you have a large group there already. Would never use again.
The cabin had NO HEAT!!! Property manager was unbelievably rude and hateful. When the main title of your listing is 2 million dollar property, but you are heating with 2 space heaters because 3 will blow a fuse?? I wish i had read all reviews. They have a known issue with the heat, and property managers arrogance. Pick another listing. I can provide pictures of multiple mini splits for spare parts outside due to heating issues. Bathroom door wouldn't close the 2nd night as it warped due to cold temps i would assume. We were told we could stay and use the space heaters or leave! I still have the arrogant text. There is trash all aroud the unit, and cigarette butts on the porch and all in the driveway. No towel rack in the side cabin either, hang your towel in the lamp shade to dry in this 2 million dollar listing! This place is a joke. Just trying to save anyone the hassle of dealing with these issues. I will be taking with VRBO about these concerns. Bob the maintenance guy was super nice. He did bring space heaters!manager g yhis
The good:
Air condition
Big space
Property manager quick to respond
Heated pool
Arcade games
Kitchen equipment
The bad, which makes me not recommend this place:
The showers- only 3-4 showers can be going at once in the main house. They replaced the pump midweek and the showers would still turn off or not turn on at all. I was finally told that weâre getting water from a well and thatâs just how itâs going to be. Our family of 17 all goes to the pool together and comes in then to eat at the same time, so we needed all the showers to work. We ended up just waiting every day for the showers to work which sucked for the amount we paid.
I agree with the reviews, the cleaners are bad. Had blankets with numerous stains and hairs and some of the bathrooms didnât get fully cleaned.
Only one dryer, which didnât even work the first three days (they bought a new one finally)
Only one dishwasher
You run out of places to put trash because the trash can area is small
Beds are not comfortable, 3/10
Some chairs are broken so careful which chairs you sit in
No towel rods or hooks in the cottage
I wouldnât come back here unless the water was fixed and the cleaning was fixed
First of all who ever you talk to on the sheet if something is wrong was rude , no empathy or compassion talked to like I was nothing. The roaches were everywhere and I told him I was totally dissatisfied. His reply was we could leave and he would refund our money. Or he could send a exterminator and it woildnbe strong. With 30 people , some with Asthma, and. Me with COPD and 2 babies 1 and 2 that was not a good idea . We would use the roach spray there. 2nd.. The breaker box would flip off and finally had to call this rude person again because the wine fridge was leaking... 3rd. The TV in the cottage on right side was missing remote and they could not get it t work. Over all the place and the grounds could have been better for a million dollar home I expected more up to date and a lot cleaner. We had to purchase a broom there was none to be found. They only good thing is my family had a great time being together....But the rudeness was unnecessary and unforgettable I am o e of those who did not enjoy the house.. The kitchen was fully stocked and the pool and hot tub were enjoyable for the family..
It was great place with plenty to do and plenty of space for all the extended family. Only struggle we had was could have used a few more towels and washcloths but we made it work.