Chalet de détente niché sur le lac Freeman avec front de mer privé et piscine

Thank you very much for your review. We make every attempt to meet the needs of all people. We try to clearly communicate in the description that the cabin is just under 600 square feet. We have made every attempt to maximize the space available for our guests including our outdoor space. We also attempt to make every stay a 10 out of 10. We apologize that the space didn’t meet your expectations and we encourage prospective guests to view all pictures to get an accurate view of the size of our cabin. If you have any questions or comments, please contact us before booking. We make every attempt to communicate effectively and quickly. Have a wonderful day!

Thank you very much we appreciate the feedback and we want to make sure all our guest have a clear understanding of what they get when renting our cabin. The size of our cabin requires us to be creative with space and not clutter the living area. The toilet brush can be found under the bathroom sink. And we most definitely do not leave food or condiments from previous guests as that could create all sorts of issues. We try to be as responsive to our guests needs as possible and want to make sure everyone has a great stay. We are sorry that you felt like you didn’t have a 5 star stay.

We appreciate your feedback, however, it is not very accurate. In our cabin description and images, we never refer to or offer the use of a trampoline. Below you will find the portion of the "check-in info email" being referred too that all guests receive. "Just as a friendly reminder to our guests that the trampoline in the common area is off limits to renters due too insurance issues, as well as the interior of the pool house. We hope that you understand. " It appears that there was an issue with the interpretation of the email. This could be easily fixed via a phone call, which was initiated the day you arrived. When we spoke, I did ask if you had any questions. I also said that you could call us anytime for help. We take great pride in our Cabin and this is reflected in our reviews. Please understand the use of the pool is offered to all of our guests during the summer months. We do not allow people to use the trampoline in our neighbors yard and it is not in any of our advertisements.