Overall we were pleased. Some furniture and appliance were either broken or suboptimal. There were not enough kitchen utensils. The pool and hot tub were great. The plumbing in the house was prone to clogging even with just fluid or a small amount toilet paper. The garbage disposal was broken.
Do not use VRBO and Do NOT stay at this property. The layout of the house is great but it has major flaws; rotten floors that have been covered with LVP and an inefficient HVAC system that was ignored and masked with poorly installed window units on the third floor. When it rained, water POURED in from the window units and seeped into an electrical outlet. It was a serious hazard and the property manager didnât seem to care for hours. To top it off, the property manager, Surf or Sound, called to tell me I hadnât paid the fees for our two dogs so they charged my debit card. This is after departing. I emailed them the paid bill that showed âadditional chargesâ which I assumed were the dog charges. They said that had to be a VRBO charge because the pet fees werenât included in my original payment even though I disclosed two pets when deciding to rent the house. I will never use VRBO or stay at a Surf or Sound property again. Additionally, the owner of this property is just an investor looking for rental income that is essentially negligible to him. We looked him up on GIS and spoke to him.
House was nice and very big, but pictures on listing were taken a long time ago. Noticeable wear and tear on this place. Pool and hot tub are great. Great location for riding bikes
Where do I start? The Sea Creature really has a lot of potential. Is was really sad that the online pictures are somewhat deceptive. The bedroom were ok, but new new mattresses. The living room is spacious, but the couch was torn and dirty. The carpets were filthy, and your feet stayed dirty. The ceiling in one bedroom needed a little repairing. Definitely need a new coffee maker. The sad part is you change those little things, and the house would get an A+ rating
We wish we understood how many steps were involved. We had ants in the kitchen, the fridge does not get cold, the grill is very dirty, and the dryer does not work. However, this house is nice. We had a lovely vacation.
Erin O.
10/10 Excellent
Chris H.
10 août 2018
Awesome place.
Awesome place out of the way of the more populated places in obx. Wouldâve liked to see more game room space, but overall had a fun relaxing vacation.
The house has obviously had a few years of neglect.
This was our first visit to OBX and we really enjoyed the area as we are already making plans to come back next year. We just wouldn't stay in that house again. To start the stove top had some issues as at least one of the burners wasn't working, The Freezer had some difficulty keeping temp, The outside grill was disgusting. The grates on the grill were completely rusted out as were the baffles. We grill a lot and were pretty disappointed in that as we had just bought a bunch of food for grilling that had to be cooked differently and if you are a Tuna eater you know the difference lol. When we arrived The kids were excited to get in the Hot Tub but when we took the top off, the top practically disintegrated in our hands which made the water really dirty. The upstairs AC didn't work, the blender to make drinks didn't work and there was no posted code to the internet. I can say that Surf or Sound realty was very good at responding quickly but there was just way too much wrong with house as it is. I would use that company again but next year we are going to be on ocean side in a better house.
Surf or Sound Realty is a premier property management and real estate sales company located on Hatteras Island, North Carolina. Since 1978, we have grown to manage nearly 600 vacation homes, welcoming more than 100,000 guests and 12,000 reservations annually.
Our locally owned and operated company has taken care of Hatteras Island vacation rental homeowners and vacationers for over 45 years. Throughout our journey, we have accumulated decades of experience in managing homes exclusively on Hatteras Island. Our commitment to excellence and personalized services has made us a trusted name in the industry.