4 chambres4 salles de bain ou plus12 personnes250.8 m²
Équipements populaires
Bain à remous
Cuisine
Lave-linge
Sèche-linge
Animaux de compagnie admis
Wi-Fi gratuit
Découvrir la zone
Durango, CO
Station de ski de Purgatory
Place, Station de ski de Purgatory
13 min à pied
Station de ski Telluride Ski Resort
Place, Station de ski Telluride Ski Resort
Durango and Silverton Narrow Gauge Railroad (musée des chemins de fer et train à vapeur)
Place, Durango and Silverton Narrow Gauge Railroad (musée des chemins de fer et train à vapeur)
37 min en voiture
Durango, Colorado (AMK-Animas Air Park)
Airport, Durango, Colorado (AMK-Animas Air Park)
45 min en voiture
Chambres et lits
4 chambres (12 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 grand lit
Chambre 3
1 très grand lit
Chambre 4
+1
1 grand lit et 4 lits 1 place
4 salles de bain, 1 WC avec lavabo
Salle de bain 1
Toilettes · Douche uniquement
Salle de bain 2
Baignoire · Toilettes · Douche uniquement
Salle de bain 3
Toilettes
Salle de bain 4
Baignoire ou douche · Toilettes
Salle de bain 5
Toilettes · Douche uniquement
Espaces
Terrasse en bois ou patio
Cuisine
Jardin
Lock
Protégez vos paiements : réservez toujours sur Abritel.
N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.
Luxury Home Across from Purg - Great Views, Deck - Navette de ski gratuite
**** Le calendrier est toujours mis à jour et vous pouvez réserver la propriété en ligne et seulement 300 $ sont requis au moment de la réservation ****
Notre maison de 4 chambres, 4. 5 salles de bain, 2600 pieds carrés a été construite en 2007 et est située à Durango Mountain Resort (Purgatory) et à 24 miles du centre-ville de Durango (moins de 30 minutes en voiture).
Profitez de la commodité d'être à la station de ski, tout en ayant l'intimité et l'espace supplémentaire d'une maison avec un garage pour 2 voitures. La station est à la fois un terrain de jeu hivernal incroyable et offre une multitude de toutes vos activités de montagne préférées dans un climat d'été frais et confortable à 8 900 pieds d'altitude. Pour plus de facilité, une navette gratuite sur demande pour la station de ski en hiver et en été.
La maison dispose d'un plan d'étage ouvert, de plafonds cathédrale, d'appareils électroménagers haut de gamme, d'un foyer au gaz et de superbes vues.
La maison est située près du début du sentier Purgatory Flats, l'une des randonnées les plus belles et les plus pittoresques de la région, ainsi qu'un étang pour la pêche et en hiver, il y a une piste de ski de fond juste devant la porte d'entrée.
Configuration du lit:
Master - King (niveau principal) 2e chambre - lit queen (niveau principal) 3e chambre - très grand lit (2e niveau) 4e chambre - Queen et Queen Pull out Sofa (2e niveau)
Cette propriété accepte les animaux de compagnie et les frais pour animaux de compagnie sont de 25 $ / par jour (max. 150 $)
Réservez au moins une semaine et une remise de 10% est automatiquement appliquée.
Pour une taxe de séjour facultative de 4%, vous aurez accès au Durango Mountain Club qui comprend une piscine extérieure chauffée avec toboggan, un bain à remous extérieur et une salle d'entraînement. Les frais de service de 4% inclus dans le devis sont les frais de service requis qui doivent être facturés et ne permettent pas d'accéder au Durango Mountain Club. Lors de la réservation, indiquez simplement si vous souhaitez que les frais de service supplémentaires de 4% soient ajoutés.
Restez avec nous et nous offrons des RÉDUCTIONS sur les activités d'été (rafting, équitation, etc.) et d'hiver (location de ski / snowboard, promenades en traîneau, tours en motoneige, etc.).
Politique d'annulation: Un paiement de 300 $ est requis au moment de la réservation. Ce paiement de 300 $ est appliqué sur le montant total dû et n'est remboursable que dans les 72 heures suivant la réservation. Si votre date d'arrivée est dans les 45 jours suivant la réservation, le paiement intégral est exigé au moment de la réservation. Les annulations ou les modifications qui entraînent un séjour écourté, qui sont effectuées dans les quarante-cinq (45) jours de la date d'arrivée, perdent le montant total de la réservation tandis que les annulations faites plus de quarante-cinq (45) jours avant votre arrivée ne sont perdues que le paiement de 300 $ effectué au moment de la réservation. Pour les réservations d'au moins trente (30) nuits, la politique d'annulation ci-dessus passe à soixante (60) jours avant la date d'arrivée. Nous offrons une assurance voyage.
Ajoutez des dates pour connaître les prix
Services et équipements
Bain à remous
Cuisine
Lave-linge
Sèche-linge
Animaux de compagnie acceptés
Wi-Fi haut débit gratuit
Hébergements similaires
Luxury Ski In/Out Townhome on Creek - Views - Ski in/Out - Hot Tub
Luxury Ski In/Out Townhome on Creek - Views - Ski in/Out - Hot Tub
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
À propos du quartier
Durango - Purgatory (et environs)
Cette maison de vacances vous donne rendez-vous à Durango - Purgatory, plus précisément à la montagne. Tombez sous le charme de la beauté naturelle des environs au détour des emblématiques Lake of the Pines et Animas River, ou accordez-vous un après-midi de détente aux célèbres James Ranch et Silverton Railroad Depot.
Station de ski de Purgatory - 13 min à pied - 1.2 km
Fort Lewis College (université) - 35 min en voiture - 52.2 km
Durango and Silverton Narrow Gauge Railroad (musée des chemins de fer et train à vapeur) - 37 min en voiture - 54.4 km
Centre médical régional Mercy - 46 min en voiture - 65.0 km
Parc et chutes d'eau de Box Cañon - 65 min en voiture - 76.7 km
Comment se déplacer
Gare de Silverton - 34 min en voiture
Aéroport régional de Telluride (TEX) - 131 min en voiture
Restaurants
The Old Schoolhouse Cafe - 5 min en voiture
The Nugget (Bar) - 2 min en voiture
Powder House - 26 min en voiture
Purgy's - 19 min à pied
Dante's - 32 min en voiture
Foire aux questions
Les animaux domestiques sont-ils admis dans l'hébergement ?
Oui, les animaux de compagnie sont admis au sein de l'hébergement.
Combien coûte un séjour dans l’hébergement Luxury Home Across from Purg - Great Views, Deck - Navette de ski gratuite ?
À partir du 26 mars 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Luxury Home Across from Purg - Great Views, Deck - Navette de ski gratuite le 14 mai 2026 commencent à 354 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Quelle est l'heure d'arrivée à l'hébergement Luxury Home Across from Purg - Great Views, Deck - Navette de ski gratuite ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Luxury Home Across from Purg - Great Views, Deck - Navette de ski gratuite ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Envie d'un séjour plaisir riche en découvertes ? Cette maison de vacances qui profite d'une belle situation à la montagne se trouve à 1,3 km de Station de ski de Purgatory et à 3,8 km de Lake of the Pines. Animas River et Electra Lake sont également à 15 km de distance.
Avis
10
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 38 avis sur 41.
10 – Excellent
38
Note des voyageurs de 8 (Bien), d’après 3 avis sur 41.
8 – Bien
3
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 41.
6 – Satisfaisant
0
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 41.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 41.
2 – Horrible
0
9,4/10
Propreté
10/10
Arrivée
9,8/10
Communication
9,8/10
Emplacement
10/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
Deborah B.
21 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Host and amenities were great. We enjoyed the beautiful views!
Deborah B.
Séjour de 5 nuits en février 2026
Réponse de VrboOwner le 22 févr. 2026
Thank you for staying with us, and for completing a review!
We were happy to host you and your group. We are so glad to hear that you had an amazing stay, and that you found the amenities and our services great. The views from this property are so beautiful, we agree.
We look forward to having you stay with Vacation Rental Collective again in the future!
Avis vérifié
10/10 Excellent
Ralph D.
28 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our host was great, very responsive, very helpful, and always nice.
Ralph D.
Séjour de 5 nuits en février 2026
Réponse de VrboOwner le 28 févr. 2026
We truly appreciate you taking the time to share your experience. Being responsive, helpful, and kind is always our goal, so it means a lot to hear that reflected in your stay.
We would absolutely love the opportunity to host you again in the future!
Avis vérifié
10/10 Excellent
Damian C.
20 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house and property were fantastic, with plenty of activities to enjoy without ever leaving. Our group continues to grow each year, and the size of the home accommodated everyone comfortably. The location couldn’t have been better, close to the ski resort, with the shuttle conveniently picking us up right at the front door. We’d love to come back and experience the property during the summer as well.
Damian C.
Séjour de 3 nuits en février 2026
Réponse de VrboOwner le 20 févr. 2026
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that the home was such a great fit for your growing group and that everyone had plenty to enjoy right on the property. That’s exactly the experience we hope to create.
It’s also great to hear the location and shuttle access made your ski days easy and convenient — having that front-door pickup really does make a difference!
We would truly love to host you again, especially in the summer. The property takes on a whole new kind of magic with warm weather and outdoor activities. We look forward to welcoming your group back for another memorable stay!
Avis provenant d’un site partenaire
10/10 Excellent
Daniel M.
22 janv. 2026
Great stay at house in Tacoma
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a very good experience, shuttle bus was always ready to pick us up to take us to ski area and coming back to the house.Every time we needed some advise for house equipment we always got an immediate respond, people in service were very friendly!
Daniel M.
Réponse de VrboOwner le 23 janv. 2026
Daniel,
Thank you for your recent five star review. We are delighted to hear that you enjoyed the convenience of the shuttle bus to get back and forth to the ski area. We appreciate you mentioning that VRC was responsive to your questions and inquiries during your stay! Your feedback is invaluable to us and we are honored to call you our guests. We look forward to hosting you again for another memorable stay soon!
Kind regards,
-Holly
Avis vérifié
10/10 Excellent
Heidi G.
23 juin 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Lovely view- great accomodations
Our family had a wonderful week long vacation and loved the location, amenities, and beautiful views from the windows! We used the grill a couple nights, made chocolate chip cookies, and used the pool in purgatory village a couple of days. Perfect place to use as home base for all the attractions- rafting’s, mine tour, Silverton, and Durango.. Highly recommend
Heidi G.
Séjour de 6 nuits en juin 2025
Réponse de VrboOwner le 26 juin 2025
Hi Heidi,
Thank you so much for your kind review! We are delighted to hear that your family had a wonderful vacation! It sounds like you were able to enjoy the BBQ grill, pool in Purgatory Village, and nearby rafting, mine tour, Silverton and Durango. Your feedback is invaluable to us and we are honored to call you our guest.
We look forward to hosting you again for another memorable stay!
-Holly
Avis vérifié
10/10 Excellent
Nancy P.
12 janv. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great location
We enjoyed this home with views and perfect location for skiing at Purgatory. Well stocked and well managed.
Nancy P.
Séjour de 7 nuits en décembre 2024
Réponse de VrboOwner le 13 janv. 2025
Thank you for your great review! We’re so glad to hear that you enjoyed the home, the views, and the location for skiing at Purgatory. It’s wonderful to know that the property was well-stocked and managed to your satisfaction. We hope to host you again for your next ski trip!
Avis provenant d’un site partenaire
10/10 Excellent
25 août 2025
Outstanding home to rent
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We thoroughly enjoyed our stay in the home by Purgatory. The home was very comfortable and well stocked in the kitchen. The view outside the large windows was spectacular. The bedrooms were very comfortable. The location right across the highway from Purgatory ski resort was very convenient. We did have an issue with no hot pads or kitchen dish towels in kitchen which required several phone calls to correct. Plus the oven stopped working, but they sent a repairman right away and fixed the problem. ***( We discovered a couple days later the missing dish towels that were left in the washing machine by maids. We washed them again, as they smelled bad after sitting in washing machine for who knows how long.)
Réponse de VrboOwner le 26 août 2025
Thank you for sharing your detailed review! We’re so glad to hear you enjoyed the comfort of the home, its well-stocked kitchen, and the beautiful views. It’s also great to know the location worked well for your visit to Purgatory. We sincerely apologize for the inconvenience with the missing kitchen linens and the oven issue, and we appreciate your patience as we worked to resolve everything promptly. Your feedback helps us improve, and we’d be happy to welcome you back for an even smoother stay next time!
Avis vérifié
10/10 Excellent
Don L.
15 mars 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
great house and location
Nice house, nice view, nice location. Kitchen was missing a few items but other than that it was great. Comfortable beds, nice showers and bath. Snowshoe and cross country skiing right out back door.
Don L.
Séjour de 5 nuits en mars 2021
Réponse de VrboOwner le 17 mars 2021
Thank you for taking the time to leave a review! Your feedback is important to us. We are so glad you enjoyed your stay! Please always call us if there are any kitchen items that are missing and we are happy to replace them. It was an absolute pleasure to host you and we hope you come stay with us again soon!
Avis vérifié
10/10 Excellent
Dana M.
9 mars 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Purgatory getaway
Beautiful home across the street from purgatory! Very clean with everything we needed. Super convenient to have the shuttle pick us up and bring us home from purgatory. Will stay again
Dana M.
Séjour de 6 nuits en février 2023
Avis vérifié
10/10 Excellent
Stephanie C.
7 janv. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great home, super convenient and well stocked
We had a great experience. Shuttle to mountain was awesome. One of the best stocked homes we’ve ever stayed in. Very responsive property manager.
Stephanie C.
Séjour de 6 nuits en décembre 2022
Avis provenant d’un site partenaire
10/10 Excellent
Rachel E.
12 juil. 2023
Great host
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful house right next to purgatory and a lake.
Rachel E.
Séjour de 2 nuits en juillet 2023
Réponse de VrboOwner le 15 juil. 2023
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) Glad you enjoyed the property so much. We hope you come stay with us again soon!
Avis vérifié
10/10 Excellent
Melissa S.
24 juil. 2019
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
AMAZING PLACE!
We loved this incredible home. It was easy to check in and the place was even better in person. It was well stocked with supplies and the kitchen had everything you needed to cook. It was clean and such a wonderful location. We even had a baby bear come visit us on the porch the last morning (so keep your trash up and don't leave doors open) We want to come back soon!!
Melissa S.
Séjour de 2 nuits en juillet 2019
Avis provenant d’un site partenaire
10/10 Excellent
Laura K.
8 janv. 2024
Beautiful Home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time in this home. The layout was perfect for 2 families with kids, and it was very clean. The on-demand shuttle was awesome for getting to the slopes with ease. We would absolutely stay again!
Laura K.
Réponse de VrboOwner le 12 janv. 2024
We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
Avis provenant d’un site partenaire
10/10 Excellent
Tracie P.
2 mars 2021
TracieP
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was beautiful and the kids loved their own bathrooms. The shuttle was great! I would stay there again. And the staff was very helpful!
Tracie P.
Réponse de VrboOwner le 11 mai 2022
Thanks for being guests of Premier Vacation Rentals. We are glad you enjoyed your stay. Hope to see you again in the future!
Avis provenant d’un site partenaire
10/10 Excellent
Linda G.
4 nov. 2020
Great for the family
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was perfect for our extended family of children and grandchildren. There are plenty of bathrooms for each family unit, and the location was nice for the hikers, young cyclists and fishers of the group. Excellent customer service.
Linda G.
Réponse de VrboOwner le 9 nov. 2020
Thank you for taking the time to leave a review! We are so glad to hear your enjoyed your stay with Durango Premier Vacation Rentals. :) It was a pleasure to host you and we hope you come stay with us again soon!
Avis provenant d’un site partenaire
10/10 Excellent
KATRINA T.
7 févr. 2024
Purgatory family weekend
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a wonderful time at this beautiful home. Very conveniently located, across from Purgatory, it had everything we could have needed. The home was very clean, everything worked well. The only exception was a small issue with the microwave fan. Definitely would stay here again.
KATRINA T.
Réponse de VrboOwner le 7 févr. 2024
Thank you for staying with us, and for completing a review! We were happy to host you and your family and are glad you had an enjoyable time. Glad that we were able to address the microwave fan issue for you. We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Avis provenant d’un site partenaire
10/10 Excellent
A guest from San Francisco, California
27 oct. 2020
So beautiful, loved our time here
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed a whole month here during COVID times, and such a wonderful time. The house is beautiful and so well appointed, and we were more than comfortable. The setting is gorgeous, with easy access to all things in the San Juan mountains.The rental company was super responsive and helpful, and I would absolutely stay here again. We were sad to leave!
A guest from San Francisco, California
Réponse de VrboOwner le 2 nov. 2020
Thank you for taking the time to leave a review! We are so glad to hear your enjoyed your stay with Durango Premier Vacation Rentals. :)
It was a pleasure to host you and we hope you come stay with us again soon!
Avis provenant d’un site partenaire
10/10 Excellent
kay S.
14 mars 2022
Family Fun
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A wonderful time with all the family. Plenty of room to hang out and sleep. The grandkids even built an igloo in the backyard. When we received a foot of snow the night before we left, it was a treat to have the trucks early the next morning cleaning the roads and driveways.
kay S.
Séjour de 6 nuits en février 2022
Réponse de VrboOwner le 18 mars 2022
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!
Avis provenant d’un site partenaire
10/10 Excellent
Michelle S.
1 janv. 2024
Family Ski Trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great experience at this house. We had family of 5 + 2 grandparents at the house. It was the perfect accommodation for all of us. We would rent the house again. The location was perfect for skiing at Purgatory. As a bonus, we think the house must have the best view of Engineer mountain in the neighborhood!
Michelle S.
Réponse de VrboOwner le 1 janv. 2024
We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
Avis provenant d’un site partenaire
10/10 Excellent
Kaci S.
11 mars 2023
Perfect size home in perfect location
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had an excellent experience here. It’s walking distance to the lifts But an even quicker drive. The house was well appointed and perfect for 3 families with 5 kids combined. Would definitely recommend and stay here again! We chose to pay the resort fee for access to the hot tub but discovered it’s really not all that close/convenient, so if you’re on the fence, I would say skip it.
Kaci S.
Séjour de 4 nuits en février 2023
Réponse de VrboOwner le 13 avr. 2023
Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed your stay and found the house to be well-appointed and perfect for your group. We're glad that you would recommend and stay here again. The amenities are located at Purgatory Lodge at the resort which is across the street from this home as you mentioned. Thank you again for your feedback, and we hope to welcome you back in the future.
Avis vérifié
8/10 Bien
DJ R.
8 juil. 2024
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
50/50
Our stay started a little rough. The dryer was non-functional, the back doors could not be locked, and the internet service was sporadic, requiring the Durango Utility Department to make a trip to the home to try to fix it. Each took away from the enjoyment of the stay.
The home could have been cleaned more, especially on the floors, windows, outdoor patio, and furniture. This is a pet-friendly home, and that is understood, but I had to wash a few blankets due to pet urine and hair.
My communication with VRC was quick and responsive, and they fulfilled their promise to ensure I was satisfied with my stay. VRC provided effective customer service.
I would stay at this home again because the location is beautiful with Twilight Lake, but I would like not to have to clean the house upon arrival.
DJ R.
Séjour de 4 nuits en juin 2024
Réponse de VrboOwner le 8 juil. 2024
Thank you for staying with us, and for completing a review!
We were happy to host you and your group and are glad you had an enjoyable time. So sorry for the rough start to your stay! We expect and strive to have our properties clean, in good working order, and ready for guests to relax and enjoy their stay. It is not acceptable to have guests arrive and feel like they need to clean the home they just arrived to. We have follow up with the housekeeper to ensure that future guests arrive to a home under the expectations that we have to create a fantastic experience for them.
We are glad to have the opportunity to resolve these issues, and that we did so with effective customer service.
We look forward to having you stay with Durango Vacation Rental Collective again in the future!
Avis provenant d’un site partenaire
10/10 Excellent
Shannon K.
19 juil. 2023
Summer review.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was very nice. There was no a/c and in 90 degree heat it can be warm in the cabin. The management company was quick to bring us some fans to help. There were a few minor things about the cabin that should be addressed. The railing on the back porch is falling apart. It's not really a big danger to anyone since its only about a 3 foot drop onto some soft grass but we were staying there with 4 toddlers so it was a concern for us. The back door in the living room did not properly lock. Also there was a ton of home construction going on around us. The cabin is not just 1 of four on that road anymore. The washing machine was broken and in the process of being repaired (waiting on parts to come in) but the management team was very quick to find a vacant rental for us to go to and use the washer and dryer. But all and all we loved the cabin and the location and had the best time.
Shannon K.
Séjour de 6 nuits en juillet 2023
Réponse de VrboOwner le 25 août 2023
Thank you for taking the time to write us a review! We apologize that you were here for a hot spell in July, it is not usually that hot in July, but we are happy to hear that we were able to bring you some fans to help with the situation. Thank you for your feedback regarding the maintenance items such as doing some work on the fence as it seems to be falling apart. We fully understand the safety concerns that it caused you. We will make sure to take a look at the backdoor lock if we haven't already looked at this issue (I believe that we have). We are also sorry to hear that there was construction going on around the home. Unfortunately this is out of our control. We also would like to apologize for the washing machine being broken. This issue has now been fixed. We are happy to hear that we did find a solution for you to use another washer and dryer close by. We hope that all in all you enjoyed the majority of your stay. We hope to see you back in the near future!
Avis provenant d’un site partenaire
8/10 Bien
Nishan C.
14 févr. 2024
Excellent location, property management company not so much
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
One of the best neighborhoods to stay in while visiting Purgatory. The location and on-demand shuttle service makes this neighborhood top our list in the past 4 years. This property is as advertised, well decorated and equipped with plenty of kitchen items and great bathroom products. However there was tons of hair all throughout the house (not sure if it was human or animal). The bathtub in the master bath had not been cleaned in some time and some minor repairs are needed (kitchen faucet leaks/shoots water everywhere when pulled out, hair dryer not working, outside furniture broken, etc). All pretty minor.I would have given this property a 4/5 or even a 4.5/out of 5 but the property management company was by far the worst I've experienced in nearly 80 stays between Air BnB and VRBO. 1. They utilize some sort of texting service that is either AI generated or 3rd party from another country (non English). 2. When you call the help number, you are greeted by someone that is less than happy to take your phone call. I don't want much from a host or host company- but basic information requests that should have been delineated in a pre-stay email should be happily answered- not met with rudeness. 3. There was no instructions on how the house should be left, no booklet, no communication via email or text. I had to ask for these and was provided an AI generated list via text an hour before checkout AFTER requesting. 4. Having a simple email with "need to know" information would have been helpful. The Durango Collective (VRC) are clearly more interested in their own branding than actually management. 5. The "live" or maybe "local" person didn't communicate with the "text AI bot" and questions weren't answered.Overall, I hope the ownership of the property can find a different property management company as the property was well suited our two families and the location is the absolute best.
Nishan C.
Séjour de 3 nuits en février 2024
Réponse de VrboOwner le 14 févr. 2024
Thanks for your feedback. We are actually quite surprised by the guests comments since our entire customer service team lives in Durango and we do not use AI and most guest appreciate the ease of check in and out that VRC offers.
We reviewed all of the communication with the guest and all responses were informative and relevant and even included proper grammar. Further, all of the house info including arrival instructions (which clearly the guest had since they were able to get into the home without contacting us), departure instructions, other pertinent info related to the home as well as area info are included in the app. We are unsure why all of the 85 prior guests in this home used the app with no problems but this guest was not able to figure it out. In short, all of the questions were answered and all of the questions that were asked, already had the answers in the app (which we answered anyway).
Avis vérifié
10/10 Excellent
Scott P.
2 mars 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Ski Vacation
Fantastic
Scott P.
Séjour de 5 nuits en février 2022
Avis vérifié
10/10 Excellent
Linda T.
31 janv. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great family getaway
Loved the property, easy access to the ski resort. Perfect for our group.
Linda T.
Séjour de 4 nuits en janvier 2022
Qui vous reçoit ?
Vous êtes reçu par Vacation Rental Collective - The Durango Collection
Langues :
Anglais
Hôte Premium
Ces hôtes proposent une excellente expérience à leurs voyageurs.
Payez en toute sécurité sur Abritel
N’effectuez pas votre paiement en dehors de notre appli ou de notre site Web. Ne donnez pas suite aux demandes de paiement par d’autres moyens.