The unit was everything we needed and expected. It is close to the slopes, comfortable, clean, and has all of the basic kitchen and bathroom trinkets needed for an enjoyable stay. The check-in instructions were clear and provided well in advance. But...we received a message from the owner the week after returning home accusing us of breaking (and then throwing away) the drawer in a small kitchen cart that serves as extra counter space. This drawer held the silverware and was broken when we arrived. The front panel of the drawer came off in our hand the first time we opened it and was clearly previously broken. We never dropped it. We did not throw it away. We set it aside and did not use the drawer for the rest of the weekend. It was in exactly the same place and condition when we left as the moment we arrived. We have spent the last 7 days trying to work with the host but they have stopped responding and have charged us a replacement fee for the broken cart - which we will continue to contest. We understand his frustration, but he is not considering any other options (prior tenant, cleaning or repair staff) who could be responsible for this damage or disposing of the evidence.
Some friends and I chose this ski in ski out condo for our ski trip this year "January 2024" and were well pleased. The correspondence I received from the owner was great. The condo had every convenience that we needed for cooking and sleeping arrangements. I highly recommend this condo or any one of the other condos this host owns at Snowshoe mountain. I've been to Snowshoe mountain over 12 times over the years and have stayed at the mountain lodge several times and it's always been great.
Loved the easy access to the slopes. The building had plenty of amenities and easy access for the village. The bed had a nice firm mattress and the sofa bed had a good memory foam mattress. I would rent again.
We had a nice stay in Mountain Lodge this weekend. Martin had excellent communication leading up to the stay when there was potential for a power outage (which ended up not being an issue). The property itself was as described. It was very nice that it had clean carpet. If you are looking for a clean, affordable place near the village with easy parking, this is a great option.
outdated property, seemed that employees understaffed and over worked. room had no pillowcases, hand towels or wash cloths. no trash can bags. slow drains in kitchen and bathroom sink. bad floor stain around toilet. room was a little hot, had to open sliding door to control temp. trash cans in lobby areas overflowing. no restaurant/bar on property
Martin was a great host and was very quick with communications. Mountain Lodge location is perfect and only takes seconds to be on the slopes right at the Ballhooter lift. The rooms were very clean and had everything we needed. Great stay and a great host!
Very clean property, great location to ski on/ski off. Loved it was stocked on kitchenware and everything is available to cook with. Only recommendation I have for future renters is to bring a mattress topper. The mattress is very firm.
Mountain Lodge is located next to one of the lifts, so it's ski in ski out. Renting a locker on the ground floor made it even better.
So the location was excellent and I had secured parking. The downside was the age of the condo unit. The kitchen appliances were old and the heater was not very precise. So if you want location and ease to ski, this is a good place to stay. If you will be cooking a lot at the unit, perhaps not perfect.
This location was great to get some skiing in within the winter season. My friend and I both enjoyed this space and thought it was perfect for the recommended 2-4 persons.
it was nice and clean when we needed extra towels and toiletry we called the from desk and picked them up, the only thing the couch/bed was not very comfortable. overall it was good
The room was outdated. It was implied that it had a fire place & hot tub. It did not have either one. The bed room had a big window to the hallway that stayed lighted all night without blackout curtains.
*** could really use a makeover!!!***
This was a great one bedroom condo, very clean and comfortable. The Mountain Lodge is one of the best places to stay at Snowshoe as it is right at the top of Ballhooter lift. It truly is a ski in/ski out destination. The kitchen was well stocked with everything needed to make a gourmet meal, or even one like I had. The bathroom was stocked with plenty of towels and the bedroom had additional linens, if needed. The coffee maker had filters when I arrived, which is great. I would defenitely stay here again.
Mtn Lodge is perfectly positioned on the Mountain- right on the slopes, in the village, and ample parking. I have been renting my property since 2006 on this site. You do not have to worry about any aspect of your rental and can rent with confidence through me.