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6/10 Satisfaisant
16 janv. 2024
Good but could be great
The booking process was straightforward and we were sent helpful directions in advance which was great.
The swimming pool was a great addition and the shower and poolside facilities were great.
We were disappointed that there was only one soap dispenser for the four sinks and there was no washing up liquid and tea towels. The description of the house included these so we didn’t bring anything. I contacted graythwaite and I felt they made it really hard work and weren’t forthcoming with alternatives. There were used towels left in the washing machine which the cleaner kindly apologised when we meet her on our way out.
The house was beautiful and well decorated. Most of the house was warm but the single pane glass and an old storage heater in one of the rooms with an external wall made it unusable on the second night for the baby when the temperature dropped (despite our best efforts to warm it up) so we had to share a room.
We all felt that the house was lovely but was missing the mark with some simple things. For the money we spend and the description of luxury , we had hoped for the small things to be considered.